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Customer Service Team Member

Location:
Irvine, CA
Posted:
August 14, 2023

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Resume:

Kendall Richardson

Young Professional Searching For My Career

San Clemente, CA 92673

adyxsm@r.postjobfree.com

+1-979-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Facility Operations Supervisor

Life Time - Irvine, CA

March 2023 to Present

As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet Life Time's standards of presentation. Maintains indoor and outdoor club cleanliness and safety by performing daily maintenance tasks. Washes, folds, and stocks member towels and ensures the locker rooms are neat, and orderly. Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget. Responds to member inquiries regarding Life Time products, services, policies and procedures.

By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to meet all of Life Time's needs.

• Maintains the cleanliness of building and the grounds at all times

• Ensures all conditions in the facility are safe

• Conducts general repairs

• Performs routine maintenance and repairs to ensure equipment is working

• Participates in safety training and safety inspections Overnight Baker

Manna Development Panera Bread - San Clemente, CA

February 2022 to November 2022

Prepare all desserts and baked goods, including but not limited to bread, pastries, cookies & soufflés to recipe specifications. Portion & arrange food for orders. Maintain cleanliness and sanitary conditions of work area. The ability to make decisive baking measurements in a fast paced environment. Able to work with large production schedule. Performs other job related duties as assigned. Kennel Attendant

Paws Pet Resorts - San Clemente, CA

March 2019 to August 2020

Responsible for 60+ dogs at a time in play groups. Provided nourishment, medication, and care to dogs of variable sizes. Oversaw floor functions; included, but not limited to: cleaning cages and play group rooms, walking, bathing, grooming, and training dogs. Sonar Technician

United States Navy - San Diego, CA

November 2016 to May 2018

Identify all manner of underwater sounds, including those produced by surface ships, torpedoes, submarines, evasion devices, jamming technologies, and other sonar transmissions (including marine life and natural phenomena). Analyze and interpret data, preparing and maintaining charts and plots. Recognize major equipment malfunctions during sensor operations, perform preventative and corrective maintenance on sonar equipment and underwater fire control systems, and to identify electronic components on schematics and trace major signal flow. Server

IHOP - Lake Jackson, TX

March 2016 to June 2016

Assist guests in order selection by promoting specific menu items and specials. Answer calls, seat guests, take to-go orders and provide support in the front. Respond to inquiries regarding meal preparation and service. Up-sell appetizers, specialty beverages, and desserts to increase guest check averages. Coordinate with kitchen staff to ensure timely and accurate order preparation. Regularly follow-up with guest tables and promptly fulfill additional requests. Collect payments and balance transactions with receipts. Conducted inventory tracking and restocked supplies. Bus tables and cleaned the restaurant on graveyard shift.

Education

High School Diploma

Brazoswood High School - Clute, TX

January 2016

Skills

• Kennel Experience (1 year)

• Dog Handling (10+ years)

• Animal Care (1 year)

• Pet Grooming (1 year)

• Childcare (2 years)

• Maintenance (2 years)

• Cleaning Experience (3 years)

• Customer Service (2 years)

• Writing Skills

• Computer Literacy (1 year)

• Front Desk (2 years)

• Pet Care (1 year)

• Animal Handling (1 year)

• Dog Training (1 year)

• Cashiering (1 year)

• Medication Administration (1 year)

• Cash Handling (4 years)

• Laundry (3 years)

• Commercial Cleaning

• Cleaning & Grounds Maintenance (1 year)

• Meal Preparation

• Food Preparation

• Kitchen Experience

• Baking (Less than 1 year)

• Inventory Control

• Animal Restraint

Military Service

Branch: United States Navy

Service Country: United States

Rank: E-3

November 2016 to May 2018

Assessments

Customer service — Proficient

November 2020

Identifying and resolving common customer issues

Full results: Proficient

Dog & cat groomer — Proficient

October 2020

Dog and cat grooming in a salon setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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