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Customer Service Team Member

Location:
Memphis, TN
Salary:
20 +
Posted:
August 14, 2023

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Resume:

WILLIAM BEARDEN

Warehouse Lead/Coach trainer

Over 5years of experience in warehouse experience. Excellent reputation for resolving problems and improving customer satisfaction, I've been in supervisor programs to help with the next level in warehouse disturbution. I've worked in every department from inbound to outbound, shipping, packing, picking, sorta etc. My point is to spread every knowledge round up from years of experience I've collected in leader roles Contact Info

Memphis, TN 38128

901-***-****

adyxpy@r.postjobfree.com

Skills

Warehouse Environment

Logistics Safety Rules

Pallet Jack RF

Hand Tools

Inventory Control

Financial Paperwork

Customer Service

Warehouse Functions

Logistics Activities

Logistics Data

Microsoft Desktop

Employment History

Overnight Stocker Nov 2011 - Mar 2013

Krogers Bartlett, TN

Stock items overnight

Inventory, cycle count overstock

Picker And Packer Jan 2014 - Oct 2014

BRIMS Bartlett, TN

Assistant Manager Mar 2015 - Dec 2017

Family Dollar Memphis, TN

Warehouse Lead Feb 2018 - Present

Tjx Disturbution Memphis, TN

Coacher Trainer Roles...

• Setting goals for performance and deadlines in ways that comply with company's plans and vision.

Process and package orders at a fast pace Organize customer's orders into designated crates.

Audit and properly package order for shipment.

Monitored sales floor to ensure customer satisfaction. Worked with Loss Prevention on a weekly basis to decrease overall district shrink by 25%

Opened and closed store Managed Office and practiced public relations Supervised other employees Operated cash register and computer for payroll and inventory Assisted customers and operated POS register, unloaded stock delivery truck, stocked merchandise and built displays, made bank deposits. Trained new employees how to effectively provide customer service by following company guidelines and procedures.

Maintained a neat and orderly stock room to facilitate identification of specific merchandise to be brought to the sales floor.

Work with an RF gun to back stock, fill to the floor, split-move, basic management of inventory counts.

Monitored daily warehouse inventory by operating a RF Scanner. Picked orders accurately from inventory locations via RF equipment.

• Organizing workflow and ensuring that employees understand their duties or delegated tasks.

• Monitoring employee productivity and providing constructive feedback and coaching.

• Great communication skills- the ability to communicate in a clear and concise manner using positivelanguage is essential.

• Leaders should be compassionate and approachable; there needs to be a relationship of respect andtrust between the employees.

RESPONSIBILITY

• Treat others as they would like to be treated.

• Exude integrity.

• Set the example.

• Have humility.

• Listen and communicate well.

• Encourage the best in people.

• Acknowledge others.

• Freely delegate and build capabilities.

• Move inventory and materials across facilities.

• Process inventory for delivery.

• Sort, organize and store inventory in the proper location.

• Package items and label correctly.

• Scan delivered items and ensure quality.

• Report damaged or missing inventory to supervisors Team member responsible for product relocation into a brand new logistics facility.



Contact this candidate