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Customer Service Sales Representative

Location:
Mishawaka, IN
Salary:
$32960
Posted:
August 14, 2023

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Resume:

*** *. ****** **

Mishawaka, IN *****

574-***-****

adyxpp@r.postjobfree.com

Rosalie Watson

SKILLS

Answering multi-line phone system, directing and answering questions about services, knowledgeable about using multi-screens,as well as using computer sites, electronic medical records, emails, text messages. Scheduling transportation rides,scheduling a fleet of cars for staff to ultilize. Personable to clients, professional as well as kind, and friendly. Excellant with multi tasking, hard working attention to details. Good Memory,patient.

EXPERIENCE

OAKLAWN PSYCHIATRIC CENTER Administive Assistant in Transportation

May 2021- Present

Answering multi-line phone system, directing and answering questions about services, knowledgeable about using multi-screens,as well as using computer sites, electronic medical records, emails, text messages. Coordinating transportation rides with 4 drivers,pick up and take home times allowing time for clients to have appointments and also use in house pharmacy. Scheduling a fleet of cars for staff to ultilize daily. Personable to clients, professional as well as kind, and friendly. Expert about changing and adjusting schedules for drivers that are suddenly ill or taking vacation time.

OAKLAWN PSYCHIATRIC CENTER Frontdesk, Switchboard

June 2013- May 2021

Greeting guests, knowledgeable of Oaklawn services so I could direct guests to appropriate offices. Looking up on Electronic Medical Record, clients appointment times, changing demographics, updating information as needed. Checking Medicare/Medicaid eligablility. Using Windows Word, Office 365, email.Dirccting calls on multi lines to appropriate offices and staff. Being calm when situations came up and calling for assistance on pager on phone system. Being aware of issues in parking lot front lobby that would need attention of Security.

Ace-Smiths Farm Store

January 2001- 2013

Sales Representative, customer service,in charge of cashiers on my shift, getting change for registers, counting registers at end of shift, putting deposit in safe for bank, taking deposits to bank getting appropriate change for daily needs. In charge of Paint Dept., Sundries, and Housewares, responsible of ordering merchandise, updating product on the shelves,discounting, obsolete or discontinued items. Checking in the truck for weekly merchandise, keeping accurated quantities in store by checking counts against what computer tallies said. Ordering merchandise from Ace as well as other Vendors. Customer Service making paint, saving information for customers needs for later, paint needs.Knowledgeable with plumbing, electrical, animal supplies.

EDUCATION

Ancilla College Donaldson/Plymouth Indiana

2006-2008

I graduated with a Assosiates Degree in Liberal Studies(3.9 GPA)

HARRISON COLLEGE- ELKHART INDIANA

2010-2012

I graduated with a Assosiates Degree in Health Science(GPA 3.9)



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