PAUL MBUGUA

CONTACT DATA

•P. O. Box 230**-***** Lower Kabete,

•Contact: 070*******, 077*******.

•E-mail: adyxo9@r.postjobfree.com

CAREER ASPIRATION

•LEADERSHIP- Start small by creating a platform with strong core values that shape every decision which is worth following.

•GROWTH - Finding areas to improve on every day with the aspect of being better than yesterday.

•AWARENESS – Taking the initiative and commitment of every right opportunity that presents itself.

•SUSTAINABILITY – Utilizing acquired skills to ensure consistent growth.

PROFILE

•Highly dynamic and agile.

•Self-motivated and self-driven.

•Supportive team player.

•Confident, personable and presentable.

•Excellent communication, interpersonal skills.

•Open-minded.

•Willingness to learn.

•Exceptional customer service skills.

WORK EXPERIENCE

OGANISATION: FAMILY BANK LIMITED

OUTLINE

Family bank limited is a commercial bank which offers financial products and services which include loans, checking, savings, investments and debit cards.

BANKING APPRENTICE

EMPLOYMENT DATES

1ST FEBRUARY 2021 – 31ST JULY 2021

RESPONSIBILITIES AND IMPACT

•Promoting bank products and services through cross selling.

•Maintaining customer database and updating periodically.

•Responding to customer enquires and providing a resolution.

•Capturing new accounts.

•Marketing the bank’s products and services to potential customers.

•Track sales opportunities by identifying and managing contacts.

•Following up diligently on potential leads.

•Ensuring best practices in rendering services to customers.

•Providing assistance and support to any banking operation.

SKILLS ACQUIRED AT FAMILY BANK LIMITED:

•Methodical approach will detail orientation.

•Ability to communicate clearly.

•Product knowledge.

•Problem solving skills.

•Tenacity – persistence and determination.

•Closing skills – ability to end a conversation with confirmed customer satisfaction.

•Policy knowledge.

•Client engagement.

•Time management skills.

OGANISATION: FAMILY BANK LIMITED

OUTLINE

Family bank limited is a commercial bank which offers financial products and services which include loans, checking, savings, investments and debit cards.

BANKING INTERN

EMPLOYMENT DATES

2ND SEPTEMBER 2019 – 19TH MAY 2020

RESPONSIBILITIES AND IMPACT

•Executed daily, weekly and monthly snapchecks on teller general ledger statements.

•Managed daily teller transaction call over reports.

•Undertook file management tasks; archiving and record keeping.

•Performed cheque and cash deposits/ withdrawals.

•Educated customers on bank’s products and services.

•Maintained sensitiveness and confidentiality of bank records and client information, with honesty and integrity.

•Assisted customers in capturing mandate information for account opening procedures.

•Built customer confidence by actively listening to their concerns and giving appropriate feedback.

•Assisted in loading cash to the automated teller machines at the branch.

SKILLS ACQUIRED AT FAMILY BANK LIMITED:

•Exceptional customer service.

•Microsoft Office proficiency.

•Sales expertise.

•Cash handling and sorting.

•Ledger balancing.

•Excellent mental math.

•Strong work ethic.

•Excellent communication skills.

•Thoroughness and detail oriented.

•Adaptive team player

•Floor and queue management

ORGANISATION: KENYA NATIONAL BUREAU OF STATISTICS

OUTLINE

KNBS acts as a principal agency of the government based in Nairobi and its functions include collecting, analyzing and disseminating statistical data in kenya.

CENSUS ENUMERATOR

EMPLOYEMENT DATES

14TH AUGUST 2019- 31ST AUGUST 2019

RESPONSIBILITIES AND IMPACT

•Identified assigned enumeration areas, locating structures and visiting every household in the enumeration area.

•Administered all questions and recording accurately, particulars of a persons in the assigned enumeration areas.

•Made callbacks and follow-ups for the respondents who were not found during the earlier visits.

•Transmitted complete data to the supervisor.

•Undertook any official assignment assigned by the supervisor or by any appointed principal.

•Performed door to door interviews.

SKILLS ACQUIRED AT KENYA BUREAU OF STATISTICS;

•Leadership skills thorough organizing area of assignment

•Effective and efficient communication skills.

•Critical thinking and rational decision making skills.

•Responsibility for the accuracy and thoroughness of respondents’ census data.

ORGANISATON: LIQUID TELECOM KENYA LTD

OUTLINE

Liquid telecom kenya is an independent data, voice and IP provider in eastern, central and southern Africa. It supplies fibre optic, satellites and international carrier services to Africa’s largest mobile operators, internet service providers and businesses of all sizes.

PROCUREMENT INTERN

EMPLOYMENT DATES

21ST MARCH 2019 – 21ST JUNE 2019

RESPONSIBILITIES AND IMPACT

•Provided support to purchasing department and job site manager.

•Made requisitions and orders to the warehouse.

•Performed assigned duties both independently and as a team.

•Assisted in inventory management at the warehouse.

•Provided assistance in receivership and dispatch of supplies at the warehouse.

•Merged of supplier documents for approval purposes.

•Coordinated approval and sign off of supplier documents for payment purposes.

•Paid off company utilities by running bank errands.

•Retrieved and provided supplier documents to accounts payable.

SKILLS ACQUIRED AT LIQUID TELECOM KENYA LTD

•Development of cross-disciplinary skills for future career.

•Adaptability by working with people from different cultures.

•Comfortable with and able to quickly learn new business software applications.

•Ability to work independently at times.

•Good written communication and ability to organize data.

EDUCATION BACKGROUND

• Mount Kenya University:

Degree in Business Management, Procurement Option 2016-2019; Second Upper Class Honor Division.

• Kanunga High School:

Kenya Certificate of Secondary Education (KCSE) 2012- 2015.

• Musa Gitau Primary School 2009 – 2011:

Kenya Certificate of Primary Education (KCPE)

ICT SKILLS

• Microsoft Office Suite: Microsoft Word, Word Perfect, Microsoft Excel, Microsoft Power Point.

• Email communication.

• Software proficiency.

Other Interests

•Networking

•Socializing

•Reading up-to-date socio-cultural information

•Reading motivational literature

REFEREES

•Phyllis Marete

Lecturer, Mount Kenya University

Mobile phone: 072*******

Email: adyxo9@r.postjobfree.com

•Harison Kang’ethe Mburiri

Headmaster, Kaiba Primary School

Mobile Phone: 072*******

Email: adyxo9@r.postjobfree.com

•Prisca NKanga

Operations manager, Family Bank ltd

Mobile Phone: 070*******

Email: adyxo9@r.postjobfree.com

•Ben Njenga

Operations manager, Family Bank ltd

Mobile Phone: 072*******

Email address: adyxo9@r.postjobfree.com

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