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Customer Service Seeking A

Location:
Charleston, WV
Posted:
August 14, 2023

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Resume:

Seanya Haynes

Charleston, West Virginia 304-***-**** adyxnt@r.postjobfree.com

Dedicated clerk with 10 plus years administrative and office experience, seeking a position to expand skills and grow with your company.

SKILLS AND ACCOMPLISHMENTS

●Administrative expertise

●Problem solving orientation

●Effective oral and written communication

●Well versed in computer programs (IAS, Microsoft, Google Docs)

●Time management

●Organizational skills

●Customer service skills

WORK EXPERIENCE

Tax Audit Clerk West Virginia State Tax Department (02/2014) – (05/2023)

Work with taxpayers, producer/operators, and all of WV counties for oil and gas valuation and taxation. Acquire resolutions for taxpayer appeals of oil and gas appraisals. Audit oil and gas returns, and key them into the system. Calculate royalty ownership for reserve oil and gas tickets. Assist in training employees in their job role and how to complete tasks. Pull data from Integrated Assessment System for taxpayer disputes and legal hearings.

CSR-1 Capital Area Services Company (OH) (07/2009) –(06/2011)

Assisted member and provider’s questions pertaining to information, billing, claims, resolutions, eligibility, and billing. Completes written correspondence with both member and provide verification of coverage.

Proof Operator BB&T (WV) (02/2006) – (02/2010)

MICR encode all required information on documents and assure accurate transactions.

EDUCATION

Martin Luther King Jr. New York, NY GED (1998)



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