Human Resources Social Media
Resume:
MIRANDA RINGEL-
ZIMMERMAN
S UMMARY
Energetic, multi-dimensional leadership and recruitment consultant with experience developing client solutions and achieving results. Passionate about creating workplaces where everyone can reach their fullest potential, advancing employees' capabilities across all levels and parts of the company. E X P E R I E N C E
Profit Acceleration Consultant
Rayel & Company Fort Wayne, Indiana February 2022 - Current Marketed freelance services through social media platforms, word-of-mouth and referrals.
Stored, shared and created documents with Microsoft Word, Google Docs and SharePoint.
Reviewed project requirements to evaluate client time and budget constraints and plan workflows.
Converted downtime into learning about new freelance services to offer more assistance and boost earnings.
Maintained composure and productivity in high-pressure environments to facilitate client satisfaction.
Identified and analyzed business strategies to increase company longevity. Prepared monthly consolidated financial statements, and monitored daily cash activities, including disbursement and receipt of funds. Recorded customer payments into general ledger and posted cash, checks and credit and debit card transactions.
Completed balance sheet reconciliations on-time to maximize office efficiency. Created and sent invoices to customers for purchases of products and services. Observed client confidentiality and verified data integrity in work-related tasks. Presented weekly reports to CEO and VP focusing on financial accounting, cost accounting and sales data to align corporate strategy goals with day-to-day operations management.
Monitored contract requirements, invoices and receivables to keep books in order.
Mitigated project conflicts by proactively seeking acceptable outcomes acceptable to stakeholders.
Developed and implemented new procedures to facilitate business growth. Collaborated with stakeholders to contribute recommendations and deliver client objectives.
Participated in training and managing new hires to bring new team members up to speed.
Delivered high level of service to customers in effort to build upon relationships for future.
Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
Met with clients and discussed the scope of the project to ascertain how long it E D U C ATION A N D
T R A I N I NG
Bachelor of Science
Industrial And Organizational Psychology
Indiana University - Purdue University
Fort Wayne, Fort Wayne, IN
Associate of Science
Organizational Leadership
Indiana University - Purdue University
Fort Wayne, Fort Wayne, IN
Minor in Marketing
A C COMPLISHMENTS
Created highly effective new program
that significantly impacted efficiency
and improved operations.
Promoted from Manager to Senior
Manager in less than 12-months.
Consistently maintained high customer
satisfaction ratings.
Multidisciplinary Collaboration
Multi-Unit Operations Management
Workflow Optimization
Budget Development and
Management
Performance Monitoring
Staff Training and Development
Cost Reduction and Containment
CONTACT
*********.*********@*****.**
m
Fort Wayne, IN 46804
S K I L L S
Travel Consultant
Freelancers Union Fort Wayne, IN January 2020 - Current Recruitment Consultant
National Construction Workforce Indianapolis, IN November 2021 - December 2022
would take and what resources would be needed.
Partnered with different project stakeholders to gain valuable insight into operations and improve results.
Communicated travel policies to clients and collaborated with preferred vendors to maximize company profit.
Prepared itineraries to deliver travel arrangements to clients. Responded promptly to clients regarding visa, passport and security inquiries. Reserved hotel rooms for business travelers based on individual preferences, schedules and budgets.
Explained benefits of purchasing travel insurance with clients. Analyzed airline rules, regulations and tariffs and discussed international fare construction and visa and passport requirements with clients. Helped clients achieve lowest fairs fares and minimize risks of penalties. Updated corporate traveler profiles with current information for optimal recordkeeping.
Handled travel arrangements for groups, couples, executives and special needs clients.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Hired, trained and supervised volunteers and support staff required for events. Worked in tandem with department head to coordinate logistics of all calendar events.
Oversaw event logistics, venue scheduling and accommodations. Selected chefs or catering companies to prepare food for events. Negotiated with vendors to achieve most favorable terms. Produced contracts and invoices for events and monitored fee collection. Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities. Created program activities, agendas and budgets based on client requirements. Collaborated with recruitment and HR professional to achieve hiring goals. Reviewed referral candidates and contacted qualified individuals to request applications.
Planned and executed recruitment events to bring in area candidates. Managed and updated recruitment ATS and CMS software. Organized applicant drug tests and obtained results. Executed strategies to achieve scalability and efficiency while meeting retail talent acquisition needs.
Kept company in compliance with EEO requirements.
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Contacted job applicants to inform of application status. Sourced, qualified and conducted screening interviews with job candidates. Interpreted and explained human resources policies, procedures or regulations. Scheduled or conducted new employee orientations.
Analyzed employment-related data and prepared reports. Records Organization and
Management
Critical Thinking
Crisis Management
Interpersonal Skills Development
Simulation Leadership
Team Exercises
Course Materials Development
Coaching and Development
Senior Operations Manager
Familia Dental Fort Wayne, IN January 2019 - November 2021 Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Addressed harassment allegations, work complaints or other employee concerns. Informed job applicants of duties and responsibilities, compensation and benefits.
Conferred with management to develop or implement personnel policies or procedures.
Prepared or maintained employment records using human resources management system software.
Conducted exit interviews and completed employment termination paperwork. Selected qualified job applicants or referred to managers to make hiring recommendations.
Advised management on organizing, preparing or implementing recruiting or retention programs.
Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Collaborated across organization to meet needs of client or research. Administer 4 Dental Practices- Indianapolis East, Indianapolis West, Fort Supervised, assisted and coached other operations managers. Assist with budgets, standard operating procedures, P&L retention, and strategic business goals
Host productive communication with Dentists and
Follow State and Federal compliance standards.- Federal, OSHA, IOSHA, and HIPAA regulations/safety and security
Audit patient scheduling to ensure maximum productive scheduling Coordinate the implementation of improvement initiatives. Mitigated business risks by working closely with staff members and assessing performance.
Appraised inventory levels on frequent basis, ordering new medical supplies/equipment's keep quantities well-stocked. Prepared staff work schedules and assigned team members to specific duties. Directed or coordinated financial or budget activities to fund operations and maximize investments.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Structured HR consulting services to support clients during organizational developments and changes.
Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
Organized supply purchases, equipment upgrades and operating expenses. Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
Hired, trained and monitored new office employees and took corrective action when necessary.
Handled office phone calls, correspondence and packages to keep hygienists and dentists free to focus on patients.
Office Manager
Summers Plumbing, Heating Fort Wayne, IN September 2017 - December 2019 Delegated work to staff, setting priorities and goals. Prepared timely office reports covering metrics such as expenses, patient loads and billing.
Recruited and trained new employees to meet job requirements. Analyzed business performance data and forecasted business results for upper management.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Proposed or approved modifications to project plans. Planned and led team meetings to review business results and communicate new and ongoing priorities.
Register Equipment with AHRI
Monitored payments due from clients and promptly contacted clients with past due payments.
Implemented and maintained company protocols to facilitate smooth daily activities.
Coded and entered daily invoices with in-house accounting software. Administered payroll and maintained proper documentation of employee personnel.
Consulted with management to resolve equipment performance and output quality problems.
Implemented corporate or departmental policies, procedures and service standards in conjunction with management.
Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
Attended employee meetings and training to learn about new techniques, trends and technologies.
Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations. Answered service calls to address ventilation, air conditioning and heating system issues.
Prioritized and delegated daily work tasks to meet anticipated project goals. Created employee work schedules to keep shifts properly staffed. Pitched in to complete various duties during peak periods or employee absences. Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
Collaborated with customers to offer solutions to service needs. Hired and trained service department staff to drive performance. Delegated work to staff, setting priorities and goals. Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Recruited and trained new employees to meet job requirements. Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Analyzed business performance data and forecasted business results for upper management.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Resolved customer inquiries and complaints requiring management-level escalation.
Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions. Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Processed customer account changes with proprietary software. Conferred with manufacturing and production teams to assess delivery timeframes and coordinate schedules.
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