Christina Franczak

Experience

BB&T, Charleston, WV

Administrative Assistant II

December 2008- January 2018

Responsible for the administration of personal and business accounts in a busy recovery department reporting to the Recovery Manager.

Scheduled change of accounts and handled delinquent accounts.

Correspondence with vendors.

Created and administered spreadsheets.

Prepared trainings, presentations and weekly meetings.

Researched and prepared documents for the legal department.

Use of Outlook, Excel and Word

Express Temporary Services, Charleston, WV

Administrative Assistant

February 2007-December 2008

Worked and completed several assignments as an administrative assistant performing general administrative duties. Performed filing, reporting and data entry.

Morgan Stanley, Charleston, WV

Broker Assistant

June 2006-February 2008

Prepare and manage documentation related to new accounts.

Draw up quotes and binders, and contact customers about policy renewals.

Perform invoicing and any issues related to payments, including initiating cancellation of policies when payments aren't made.

Analyze existing policies to make certain the policies are accurate and legally compliant and that they have the proper dates and signatures needed to be valid.

Suddenlink Communications, Shrewsbury, WV

Dispatcher II

January 2000-February 2006

Responded to and confirmed dispatch requests and managed and scheduled dispatches and installations through coordination with Service Delivery Project Managers, Field Installation and Inside Plant groups.

Verified all associated internal service requests and product service requests were ready prior to dispatch.

Education

East Bank High School

HS Diploma

West Virginia Junior College

Completed minor courses.

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