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Steve L. TREVINO
OFFICE MANAGER / HUMAN RESOURCES / MARKETING / ACCOUNTING PROVIDING EXCEPTIONAL STRATEGIC OFFICE ADMINSTRATION, HR, ACCOUNTING SUPPORT TO, PRINCIPALS, AND STAFF I am an exceptionally focused and resourceful office administrator with a superb work ethic. With 23 years of diverse experience in management roles within corporate institutions handling highly sensitive information, I bring a high level of problem-solving skills to the table. As a creative and dedicated high performer, I have successfully developed and implemented detailed plans and strategies, taking complete responsibility for profit and loss analysis, budget management, expenditure control, client communication, and mentoring and guiding junior employees. I prioritize adherence to policies and established practices, interpret regulations, establish excellent customer relationships, resolve issues, and continuously improve procedures and policies. Moreover, I have a proven track record in developing marketing strategies and creating impactful branding campaigns from the ground up. Professional Experience & Business Value
Office Manager Go Studio, LP – Dallas, TX. 2016 – Present Directly report to Business Owner/President, spearhead cradle-to-grave solution strategies and vision, with full ownership of office related strategic planning and road map developments. Enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Assist in general office and I.T. support and creation of marketing materials. Develop and maintain legal documentation for reviewing, interpreting, and editing while approving purchase agreements, and sales contracts. Create and maintain the corporate website, social media sites and pages. Assist in general accounting and handling of sensitive information.
Maintains the work structure by updating job requirements and job descriptions for all positions.
Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and president/owner.
Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs.
Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements.
Maintain and update company financials, accounts payable, accounts receivable, and collections.
Develop and maintain company branding including company website, social media, and marketing materials. United States City Carrier (Mailman) United States Postal Service - Flower Mound / The Colony, TX 2011 – 2016 Delivers and collects mail on foot or by vehicle under varying road and weather conditions in prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations and products and geography of the area.
Routes or cases all classes of mail in sequence of delivery along an established route. Rearranges and relabels cases as required.
Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail.
Deposit the mail in the post office collected on the route upon returning from the route. Music Director / Teacher / Technology - St. Luke Catholic Church / School - Irving, TX 2003 – 2011 Developed and coordinated worship program for three English services and four Spanish services; developed growth of all music programs. Conducted & directed all choir rehearsals: large parish choir and 4 Spanish choirs. Stay informed and updated with current liturgy rules and guidelines. Conduct workshops & training for all worship leaders, choir members, and instrumentalists. Maintained and prepared all records and reports for the church copyright licenses. Prepared and maintained budget for the music department.
• Developed and coordinated worship programs for a total of 7 services.
• Conducted and directed all choir rehearsals of 4 large parish choirs.
• Stay informed and updated with current liturgy rules and guidelines for all aspects of music ministry.
• Planned music for all services and special events.
• Oversaw auditions & training for all worship leaders, choir members, and instrumentalists.
• Maintained and prepared all records and reports for the church copyright licenses.
• Prepared and maintained budget for the music department.
• Followed the Diocese of Dallas Curriculum and created lesson plans for pre-k through 8th grade music classes.
• Developed and organized school music programs including vocal and handbell choirs.
• Maintain network and trouble shoot network and computer issues for the school and church office.
• Create marketing materials and websites for the church and school. Executive Marketing Assistant - BOKA Powell Architects - Dallas, TX 2001– 2003 Marketing assistant to the Principal of Marketing. Executive assistant to four principals of the firm.
• Design/create developmental marketing brochures, covers, signs, project sheets & resumes.
• Assist in general office support with technical equipment.
• Assist IT department with network issues.
• Provide executive administrative support to 4 of 6 Principals, including CEO.
• Creating and maintain Excel spreadsheets, Word documents, contracts, and proposals. SKILLS
Proficient in Microsoft Office Suite, and Adobe Creative Suite
Experience with QuickBooks, accounting, and timekeeping software
Excellent written and verbal communication skills
Strong organizational and time management skills
Ability to work independently and as part of a team
High attention to detail
Security clearance
EDUCATION
1993-1997 – University of North Texas – Denton, TX 1991-1992 – Marcus High School – Flower Mound, TX
1989-1991 – Caprock High School – Amarillo, TX
References available upon request.