Customer Service Cash Management
Resume:
Curriculum Vitae
Busiku Moonga
Cell: 260*********
Email: adyxiu@r.postjobfree.com
Professional Profile
A result driven accounting professional with a strong background in accounting, administrative support, banking operations and vast experience in implementation of accounting procedures, bank reconciliations as well as other accounts, assistance in financial reporting and cost management accounting. Self –motivated, team player and diligent work ethic. Education & Professional Qualification:
• Accounting Technician ACCA diploma
• ACCA 2
Key Professional Skills & Competencies:
• Proven ability to achieve high quality financial and management reports, having experience in assisting in like manner with all preliminary international group accounts stage by stage.
• Experience in working with cash books, reconciliation of accounts, handling petty cash, receivables and payables
• Excellent communication skills, writing skills, proficiency in analytical and numerical skills
• Ability to adapt to any working environment
• Project management, event organising, corporate communications and media consultation
• Proficiency in MS Office Suite, Sage Evolution, QuickBooks, Sun systems and modern banking computer packages.
PROFESSIONAL EXPERIENCE
PA to the Country Manager -Zambia & Malawi
Buhler Group, February 2023 to Date
Duties and Responsibilities
• Booking and arranging travel, transport, and accommodation
• Reconciliation of travel reimbursements
• Dealing with correspondence and phone calls
• Working with administrative team to setup company conference for important meetings
• CRM clean-up and update aligned to Country Managers Greet and welcome guests as soon as they arrive at the office (protocol)
• Direct visitors to the appropriate person and serving refreshments. (Customer Service)
• Ensure reception area is tidy and presentable, with all necessary stationary (e.g., pens, forms, and brochures)
• Procurement of stationery and other office consumables
• Provide basic and accurate information in-person and via phone/email.
• Perform other receptionist duties such as filing, photocopying. Arrange collections documents sent by staff via various couriers as well as BJHB and BUZ
• Quoting and invoicing customers
• Stock controlling
• Keep updated records of office expenses and costs.
• Order all office supplies and keep inventory of stock.
• Petty Cash and month end financial and HR functions.
• Service Coordination
Accountant -ACCOUNTS RECEIVABLES(AR)
Fortune Foods Group, Februay2022 to December 2022
Duties and Responsibilities
• Reporting to the Finance Manager (Group), Assistant Finance Manager, Senior Accountant - Accounts Receivables Supervisor, assisting in various tasks under the Finance Dept. (tasks involving payables and receivables, Reconciliations, Data capture, Retirements, cash management
• Stores management and assistance to the Administration Department
• Performing internal audits and external audit presentation preparations, assisting with duties concerning payroll and tax returns.
• Other Duties in line with the accounting department.
• Quality control
• Team playing and coordination
• Financial analytics
• Merchant reconciliation and management
• Reporting to the Director and Accountant, assisting in various tasks under the Finance Dept.
(tasks involving payables and receivables, Reconciliations, Data capture, Retirements, cash management
• Stores management and assistance to the Administration Department
• Performing internal audits and external audit presentation preparations, assisting with duties concerning payroll and tax returns.
Finance Intern
Action Aid International Zambia, July 2018 to March 2019 Duties and Responsibilities
• Reporting to the Finance Manager and Head of Finance, assisting in various tasks under the Finance Dept. (tasks involving payables and receivables, Reconciliations, Data capture, Retirements, cash management
• Stores management and assistance to the Administration Department
• Performing internal audits and external audit presentation preparations, assisting with duties concerning payroll and tax returns.
• Payments, in the Citi Bank online platform & bank letters (Creation stage and ensuring the signatories approved on time to maintain quality supplier relationships)
• Disbursement of grants and subgrants to partner NGOs
• Payroll payments in the online platform after submissions and approvals by HR and Country Director
• Other duties assigned by my supervisors.
Assistant Accountant
AON Risk Solutions Zambia (Now MiNET), May 2014 to December 2014 Duties and Responsibilities
• Petty cash management, Receipting, EFT payments, Bank and Insurer Reconciliations.
• Perform tasks ensuring the maintenance of good relations between clients, underwriters and brokers.
• Invoicing, PIA quarterly returns
• Account management and any other duties assigned by the supervisor.
• Recommending campaign optimization to enhance performance.
• Reporting to the Director and Accountant, assisting in various tasks under the Finance Dept.
(tasks involving payables and receivables, Reconciliations, Data capture, Retirements, cash management
• Stores management and assistance to the Administration Department
• Performing internal audits and external audit presentation preparations, assisting with duties concerning payroll and tax returns.
Customer Service officer (Teller)
Standard Chartered Bank
November 2012- January 2014
Duties and Responsibilities
• Provide a mobile primary point of contact to potential customers by identifying their financial
/transactional needs and recommending bank products as solutions.
• Identify and follow up on cross selling opportunities of new business by Identifying and nurturing key customers.
• Collection and disbursements of funds from cash accounts and record keeping
• Proactively identify and recommend on new business in order to increase market share.
• Processing of cheques and transfers (Including Real –Time gross settlements, locally and internationally).
• Successfully handing over customer relationships to the branch.
• Complete disclosure to the customers in terms of accreditation, service fees and commissions
• Ensure 100% compliance for all accounts at the time of opening.
• Providing support to the sales team in lead generation and account opening process.
• Working hand in hand with the branch Relationship Manager in grasping all retail banking opportunities from corporate relationships.
Referees:
FORTUNE FOODS GROUP LTD
Farhana M. Handodo (Group Finance Director)
adyxiu@r.postjobfree.com
Act! On aid (Actionaid Zambia)
Mutale Mwape (Accountant)
Standard Chartered Bank
Chisapa Chongo (Operations)
Contact this candidate