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Customer Service Administrative Assistant

Location:
Birmingham, AL
Salary:
60000
Posted:
August 14, 2023

Contact this candidate

Resume:

Lucia Damian

Email: adyxip@r.postjobfree.com

Cell Phone: 205-***-****

**** **** *** *

Birmingham, AL 35222

Objective: Seeking a position with an outstanding company where I can utilize my bilingual skills in a challenging field. I have exceptional people skills that are put into a role in any type of situation. I am available to start a new career with an established company.

Business Partner/Marketing

Hueytown, AL 09/2021 - Current

Tripl D Remodeling & New Construction, LLC

Partnership own construction business. In this role, I assist in my husband's business with marketing and basic payroll, tool supply, and material delivering to job sites. I have been helping out to keep myself busy.

Recruiter

Bessemer, AL 10/15/2019 – Sept 2021

The Onin Group

As a recruiter, we are vetting qualified candidates with the right position that aligns with their background and skill set. Building relationships with candidates, teammates, clients, and Oninites. Meeting branch goal numbers on a weekly basis to increase our revenue. Assists with job fairs, Hands on Assessment and New Hire Orientation check-ins and other tasks as follows.

Contracted by MBUSI in Vance to help with their staffing needs for all positions available.

Run ads, schedule job fairs, use search engines and social media to help us build a pool of qualified candidates to fill the automotive, clerical, and machine operation positions needed at MBUSI.

Great customer service in English and Spanish

Fast paced work, high volumes of candidate traffic in our office that have been phone screened and are now ready for face-to-face interviews.

High volume of telephone calls, our flexibility is very important because overtime and weekend work is sometimes required.

Completion of Background checks.

Ability to handle situations with irritated applicants.

Recruiter

Birmingham, AL 05/2017 – 03/14/2019

Cypress Employment Services, LLC

Create and oversee candidate pipeline to fill all levels of positions.

Work with hiring managers to streamline orientation and post-hire processes.

Develop candidate pool by placing job advertisements, evaluating applicant resume submissions, and conducting pre-screening assessments and interviews.

Review job descriptions and role requirements to effectively source and select qualified candidates.

Manage all aspects of the employee application cycle process, including on and off boarding.

Human Resource Manager/ Receptionist

Trussville, AL 11/2014 – 05/2017

CRB

Developed hiring, recruitment policies, and processed payroll for a 150-employee textile company using ADP and Kronos software to process payroll on a timely and efficient manner.

Maintained compliance with all local, state, and federal laws, as well as established organizational standards.

Turned dictation into complete letters, memoranda, and emails, also translated documents into Spanish.

Oversaw office inventory by restocking supplies and making purchase orders.

Met incoming clients, customers with professional approach and provided friendly, knowledgeable assistance, including Spanish speaking applicants.

Set travel arrangements and gathered documents for management and staff meetings and trips.

Coordinated monthly Safety Calendar obligations, goals, and events for four supervisors and six managers,

Coordinated visitor lodging reservations at local hotels.

GAP IN WORK HISTORY – Odd Jobs- Construction – Self Employed

Bilingual Staffing Coordinator

Birmingham, AL

Automation Personnel Services 05/2005 – 10/2008

Work with client’s hiring managers to streamline orientation and post-hire processes.

Provided customer service to all incoming applicants and customers.

Review job descriptions and role requirements to effectively source and select qualified candidates.

Develop candidate pool by evaluating applicant resume submissions and conducting pre-screening assessments and interviews.

Managed certain account needs such as orientation and training.

In house drug screening

Payroll (Empact software)

Interpreter for Spanish speaking applicants/Candidates.

Check delivery to jobsites.

Completion and submission of workmen’s Comp Paperwork on a timely manner.

Education: Diploma

San Benito High school

San Benito, TX 08/1992 – 05/1996

Certified Medical Administrative Assistant 01/2011 – 07/2011

Jeremiah’s Hope Academy

Skills:

Compliance understanding

Persuasion Strategies

Multitasking

Repayment negotiation

Spanish/English fluency

Schedule coordination

Collections

Scheduling

Payroll (Empact, ADP, Kronos)

Recruiting knowledge

Substitute Teacher (San Benito CISD, Texas)

People Skills

Great Customer Service Skills

Bilingual



Contact this candidate