Data Entry Front Office

TAMEKA DOOLEY

Email: **********@*****.***

PH:901-***-****

Key Skills & Core Competencies

Verbal Communication

Problem Solving

Collaboration

Listening

Decision Making

Time Management

Professional Experience

Pace Runners Logistics

Memphis, TN

March 2020 – March 2023

Administrative/ Logistics Coordinator

•Assists candidates through the application, hiring, and onboarding process

•Assists with the billing, payroll, and interactions with clients and customers

•Maintain front office serving as the primary point of direct administrative contact

•Provides confidential secretarial and administrative support for executives with office administration functions including ordering supplies, answering telephone inquiries monitoring incoming and outgoing calls

•Prepare memos, update payment arranges, and maintain records, reports, and files

•Perform data entry for extended duration

•Participate in weekly/monthly/annually, safety compliance training (both corporate and warehouse specific)

•Communicate order status, and answer emails with quick response and positive engagement

•Train, monitor, and supervise clerical personnel

•Process Product of Delivery invoices

•Resolve logistical operational issues (recruiting)

•Investigate discrepancies and communicate claim status

•Correspond with small load/LTL carriers regarding shipments that included missing freight

•Received and shipped small loads/LTL freight back to carriers

•Entered related information into the database by working within spreadsheets and creating/maintaining straight BOL’s, invoices, and using QuickBooks

•Gather and maintain route sheet documentation for pick-ups and route completions

•Ensure route completion via the driver check-in process

•Adhere to government regulations (OSHA, DOT, FMCSA, E-LOGS, HOS traffic laws)

•Monitor dispatch board and direct incoming calls for transportation

Ann Arbor Distribution

Memphis, TN

July 2014 – August 2019 (Company closed)

Accounts Assistant/Transportation Dispatcher

•Maintain front office operations (filing, distributing mail and greeting visitors)

•Prepare, update and dispense the daily route schedule

•Process Product of Delivery invoices

•Investigate discrepancies and claims of missing freight

•Correspond with small load/LTL carriers regarding shipments that included missing freight

•Shipped small loads/LTL freight back to carriers

•Entered related information into the database by working within spreadsheets and creating/maintaining straight BOL’s, invoices, and using QuickBooks

•Gather and maintain route sheet documentation for pick-ups and route completions

•Ensure route completion via the driver check-in process

•Adhere to government regulations

•Monitor switchboard and direct incoming calls for transportation

•Process driver logs for daily truck shipments

•Produce daily freight reports and assign loads to drivers

Shelby County Division of Correction

Memphis, TN

October 2013 - December 2013

Student Outreach Coordinator (Intern)

•Maintain accurate and complete student records

•Assist Corrections Counselor with screening and testing inmates

•Administer work assignment surveys for inmates

•Assist program manager with creating transitional programs to assist inmates

•Interview inmates and identify barriers of employment

Kelly Services

Memphis, TN

April 2011- December 2012

Inventory Coordinator

•Keep detailed records of customer feedback (inquiries, complaints and comments)

•Check to ensure that appropriate changes were made to resolve customers' problems.

•Contact customers to respond to inquiries and update them with claim investigation results

•Problem solving, answering daily incoming emails, prepare reports

EDUCATION

Associate Degree, Criminal Justice

Southwest Community College, Memphis, TN

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