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Customer Service Business Development

Location:
Greeley, CO
Salary:
$65,000
Posted:
August 14, 2023

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Resume:

Senior administrative professional with an extensive background in education,

customer service and the corporate sector. Areas of expertise include, administration, education, sales and ministry. Strong organizational and prioritization abilities. Well-organized and personable with expertise in Salesforce. Work History

2020-03 -

Current

Enrollment Counselor

Colorado Christian University, Lakewood, CO

● Met enrollment retention goals consistently.

● Managed over 75 customer calls daily.

● Helped students complete applications and navigate admissions processes.

● Trained and mentored junior enrollment professionals.

● Maintained physical and electronic student files.

● Increased new applicants via calls, texts, emails and social media.

● Provided prospective or new students with information about educational and career planning, university resources and academic programs.

2014-05 -

2020-02

Director Of Business Development

Americorps, Walsenburg, Colorado

● Implemented marketing strategies which resulted in 12% growth of customer base

● Assisted various business groups with document

organization and dissemination during acquisitions

● Established programs to develop and expedite the expansion of The Career Building Academy, Walsenburg municipal government and community.

2013-07 -

2013-08

ESL Teacher

Pillar College/Zheziang Normal University, Jinhua, Newark, China, NJ

● Jointly endorsed by Pillar College and Zheziang Normal University to provide Chinese students with curriculum and instruction to achieve comprehensive understanding of conversational English.

● Developed activities and integrated technology to diversify instruction.

● Increased the reading levels of over 100 ESL students by integrating online word games and altering lesson plans for students needing extra guidance.

● Emphasized critical thinking through small group activities. 2011-10 -

2012-02

Program Coordinator, Executive Assistant

Somerset Christian College Newark, Newark, NJ

Contact

Address

Lakewood, CO, 80226

E-mail

adyxhj@r.postjobfree.com

Skills

Studied Abroad in China

Proficient in creating and

maintaining schedules

Student Evaluation

Sound judgment

Curriculum Development

Languages

Spanish (Speaking- Beginner,

Written

Intermediate.

● Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.

● Entered and maintained departmental records in the company database.

● Coached employees through day-to-day work and complex problems.

● Aided colleagues, managers and customers through regular communication and assistance.

● Orchestrated a smooth and efficient program development by collaborating cross-functionally across departments. 2007-01 -

Current

Non-Profit President

Self-Employed, Roselle, NJ

● Identified service gaps and located needed housing and work placement resources for individuals.

● Determined needed and relevant interventions based on each client's cognitive abilities and current needs.

● Collaborated on program operations and relayed participant feedback for improvements.

Education

2014-10 -

2018-06

Bachelor of Science: Criminal Justice

Strayer University - Trevose PA

2011-07 -

2013-08

Bachelor of Arts: Biblical Studies

Pillar College - Newark, NJ

Affiliations

Salvation Army Soldier.

Interests

Instrumental Music: Jazz, Classical: Herbie Hancock, YoYo Ma, Beethoven.

Art, Hiking, Travel, Literature. Authors: Agatha Christie, Dr. Michael Phillips.

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Contact this candidate