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Customer Service Sales Representative

Location:
Wake Forest, NC
Posted:
August 14, 2023

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Resume:

GLENN STANLEY

** ********** **

Franklinton, North Carolina 27525

adyxg2@r.postjobfree.com

919-***-****

REGIONAL MANAGER / TECHNOLOGY/ CONSUMER GOODS – Raleigh / Durham, NC

Company Focus: Open

Sales & Relationship Executive focused on business strategy, organizational leadership, product and market development. Creative, decisive and action oriented sales leader seeking Sales Agent opportunity with a progressive company in the Raleigh, NC Market. A vision agent who effectively communicates growth strategies, mission statements, and sales/leadership objectives to senior management.

CORE COMPETENCIES

Sales Development / Management

Inside / Outside Sales Experienced

Strategic Partnership Alliance Technology

Food / Beverage Industry Sales Background

Client Base / Worldwide Sales Performance

Company Vision / Strategy Leader

Target Market / Counter Strategies

Marketing / Market Plan Leadership

Training Specialist

Corporate Planning Leadership

Customer Relationship Management

Complex Account Business Process

Quality Results Oriented / Quota Driven Sales

Analytical and Innovative Problem Solving

Key Internal & External Client Relations

Account Oversight / Vendor Relationships

New Opportunity and Market Sourcing

DSD Knowledgeable

Manager Level Strategy Development

Mission-Critical Business Operations

Consulting Coach / Trainer

Dynamic Team Leader

Mentor / Mature / Trusting / Leader By Example

Calculated Risk Taker

Out-Of-The-Box Thinker

Strength Based Management Philosophy

Class A CDL

PROFESSIONAL PROFILE

Excellence in Business Development

Proven strategic thinker directing business improvements to products, processes and customer service. Expertise in defining and executing business objectives and strategies to achieve major account targets. Successful track records of building solutions that have directly resulted in sales and market share growth across the board. Defines, develops, and manages strategic partnerships.

Key Account Relationship Liaison & Partnership Developer

Driver of aggressive national account management initiatives; consistent focus on providing the highest standards of customer relationship excellence. Strategically partners with management to guide executive relationships. Demonstrated aptitude in understanding business forces to apply creative approach and customer delivery solutions. Ability to articulate project vision and engage people’s passions and talents to reach goals.

Effective Sales Team Growth and Management

Proven ability to meet and exceed company goals and objectives, seasoned decision maker who can effectively work with all levels of people in the organization. Creates a team-oriented environment focused on results and overall profitability; communicates company vision and objectives with clarity, gathers ideas from cross-functional experts to develop strategy and reach consensus.

FORMAL EDUCATION / PROFESSIONAL TRAINING

SHAW UNIVERSITY, Raleigh, NC

Bachelor of Arts in Communication Studies (1986)

NORTH CAROLINA STATE UNIVERSITY COMPUTER TRAINING UNIT Microsoft Certified System Engineer (2001)

SELECTED AWARDS / CERTIFICATIONS / TECHNICAL SKILLS

»Samsung Academy – Certified Expert Level

»Business Essentials NCCU School of Business/UDI

»Management Essentials Training

»Top Sales Winner Samsung 2016,2017, 2018Award

»Top Sales Manager, Coke, Budweiser and Samsung

Proficient In:

Windows Professional, Server and Exchange, Network +, Microsoft Word, WordPerfect, Excel, PowerPoint, Internet and Email software applications, Salesforce

GLENN STANLEY

Page 2 of 3

CAREER ADVANCEMENT – PERFORMANCE OVERVIEW

SMITH HOSIERY INC. (ON THE GO)

Regional Manager – North Carolina (2022 – Present)

Successfully Managed Territories & Representatives in North Carolina & Virginia Markets Primarily. Meeting our client’s needs,

by having proven results in Exceeding Sales Goals.

Traveled the country to several Markets to open /closed and establish relationships to do Business with Major Clients.

Used Interpersonal skills to evaluate and interview perspective individuals for employment and gave vote of confidence for final approval.

Trained employees on the Sales process and developed strategies to grow Sales Numbers by implementing Incremental Strategies.

Conducted meetings virtually and monitored performances.

Remote and Independent Sales Manager.

SAMSUNG ELECTRONICS AMERICA

Field Sales Manager – Durham/Virginia Market (2014-2022)

Successfully meet build and established sales value in Samsung products within the Raleigh/Durham Market. Meet and exceed sales goals and specified quotas weekly. Responsible for training all Sales Management and associates on all specified Technical devices products and services to drive increased revenue levels for Samsung.

Samsung 2016, 2017, 2019 Top District Field Sales manager.

Qualifying Account Management and Sales Training Skills

Sales Focused and Quotas Achieved.

Trained Managers and Representatives in all Major Carriers Costco, Best Buy, Walmart, Sam’s Club, Verizon, AT&T, T-Mobile, Boost Mobile & Cricket Wireless.

VERIZON WIRELESS / CELLULAR SALES

Outside / Inside Sales Representative (2013-2014)

Managed and generated new business by following up on inbound marketing leads, qualifying key client needs, and selling appropriate Verizon products and services. Successfully developed strong customer relationship satisfaction via phone and web contact.

Maintained strong knowledge of all Verizon Mobile products, rate plans, promotions, and service features in order to perform rate package evaluations and propose solutions that best benefit key clients and customers.

Educated and engaged business-to-business and retail customers through detailed product demonstrations and information sessions. Successfully establish, maintain and grow new and existing customer base. Contacted existing customers for contract renewals, and various promotional opportunities. Met and exceeded quarterly sales quotas and Key Performance Indicators established by Verizon upper-management.

RA JEFFREY’S DISTRIBUTING COMPANY (Anheuser Busch Affiliate) (dba Harris Wholesale Inc.)

Account Sales Representative (2009-2013)

Merchandiser Coordinator (2007-2008)

Route Specialist (2003-2007)

Managed, developed, and professionally upheld business relationships with owners and Third Party vendors. Created, established, and provided insight and development for displays for promotional sales that increased revenue. Ensured, and achieved all sales quotas for regional sales territories. Managed, developed, and cultivated relationships to call on all major grocery accounts. Executed, collaborated, and developed to successfully achieve Company Salesman of the Month for August 2010 that was distributed through newsletters.

Served as a champion as lead sales incentives within sales group – Top 10 Sales Representative in the company for 2011.

Provided superior sales performance and ensured the highest standards of customer service and management. Held full responsibility for numerous accounts and meeting revenue and service level goals. Modeled a consistent, customer-centric follow-through and customer service strategy, making sure that individual clients were informed and had a customer service contact point at all times.

Collaborated closely with vendors to achieve product customer satisfaction. Monitored inventory to ensure accurate in-stock product levels. Consistently earned the respect of subordinates by demonstrating excellence, effective communications, and accountability.

COCA COLA BOTTLING COMPANY CONSOLIDATED, Raleigh, NC

Route Sales Representative / Sales Supervisor (1992-2003)

Created and maintained a professional rapport with all business owners and account managers. Implemented space for displays merchandised products and used point of sales for market promotions. Achieved 100% product distribution in all independent accounts.

Established incremental displays for promotion of sales. Provided leadership to the day-to-day operations of route sales, while maintaining focus on the company’s strategic goals. Emphasized client development, gaining trust by exercising a consultative sales style, listening, answering questions and anticipating needs to exceed customer expectations to build lasting relationships with key client decision makers, which fueled new sales. Developed innovative marketing efforts that reduced costs and delivered promotional strategies that focused on multiple contacts and customers.

Professional References Available Upon Request

GLENN STANLEY

55 Bellflower Court

Franklinton, North Carolina 27525

919-***-****

adyxg2@r.postjobfree.com



Contact this candidate