Customer Service Accounts Payable

Elizabeth Kaman

Pflugerville, TX *****

518-***-**** - Mobile

adyxfr@r.postjobfree.com

Education

Kaplan University, AAS Degree

GPA – 3.86

Professional Experience

**/** – Present - MatchMD

Customer Service

● Inbound calls for doctors, hospitals, nursing homes and patients

● Determine if doctor is to be paged

● Able to deal with upset/sick patients in a kind, sensitive manner

02/17 – 06/18 Citi Bank

Customer Service Rep III / Collections

● Inbound calls for people with Reverse Mortgages.

● Assisted customer with foreclosures, short sales, buy-outs and tax paying.

10/12 – 11/14 Allergan, Inc.

Sr. Consignment Coordinator / Collections

● Manage major Hospital Consignment accounts, medical centers and Doctor’s offices

● Proactively coordinated and performed inventories associated with consignment

● Reconcile, maintain and analyze inventory balances associated with consignment inventories, assigned

warehouses and with sales reps.

● Leverage Sales group accountability with routine follow-up and the confirmation of compliant process

design and distribute meaningful monthly reports that provide accurate information regarding inventories.

● Document and sign-off on all write-offs.

● Researches and resolves discrepancies.

4/11 – 08/12 FirstCare HealthPlans

A/R Specialist / Collections

● Reconciliation of Accounts Receivables

● Customer Contact / Collections – Resolving any discrepancies

● Billing / Invoicing

● TRS – Teachers Retirement System (Very large account)

● Valley HMO/PPO – Lubbock Chamber HMO

● Ensuring that all billing is done in a timely manner, all accounts are reconciled and customer

have all of their questions answered.

05/05 – 03/11 Striker Systems, Round Rock, TX

Office Administrator / Contractor

● Responsible for obtaining new clients for Home Security Systems

● Obtained clients by lead or cold-calling

● Take & price orders, invoice service charges, ensure delivery, follow-up with customer

● Accounts Payable, Payroll, Human Resources

● Accounts Receivable, called every client who was past due on their account

11/00 - 04/05 Celestica Austin, Texas

Finance Administrator

● Payroll for over 100 employees on a bi-weekly basis; perm & temp

● Responsible for A/R. Got A/R from 63% to 96% current, Accounts Payable

● Monthly/Weekly reports on direct/indirect headcount hours

● Price orders and Invoice Service Charges

● Take orders off credit and price hold, verify all pricing against purchase order

Proficient in MS Word, Excel, Lotus Notes, QuickBooks, Chrome, Outlook, DPS, FrontLine and other database programs and various other S/W

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