Customer Service High School

Ramon Perez

**** ***** ***., *****, *.J. *****

Mobile Tel.: 862-***-**** ● E-mail: adyxb7@r.postjobfree.com

EMPLOYMENT OBJECTIVE

Seeking a responsible and challenging position in a growth oriented progressive company where my experience and skills will contribute to the overall success of the organization and provide opportunities for my career growth.

SUMMARY OF QUALIFICATIONS

● Highly organized, quick-learning achiever who is responsible and learns quickly.

● Highly skilled in resolving conflicts among co-workers.

● Demonstrated leadership abilities.

● Effective interpersonal communication skills, both verbal and written.

PROFESSIONAL EXPERIENCE

Dex & Co Somerville, N.J. 06/2012-Present Custodial Manager

● Custodial audit of clients location

● Schedule work assignments for staff

● Hiring, training and supervising employees as well as sending daily task completion reports

● Prepared custodial end of day reports, and prepared daily cleaning checklist

● Appropriately gave performance reviews on a quarterly basis or as needed

Port Logistics Group Clifton N.J. 01/2010-06/2012 Zone Supervisor

● Inventory management of all imported products into the assigned zone

● Monitored warehouse staff of 10 to 20 employees to ensure all orders were picked & staged for outbound deliveries the next day, and week

● Ensured daily productivity goals were met

● Solved all issues pertaining too late shipments, chargebacks, system malfunctions, RTV’S, and damages

● Hiring, and training new employees

Bungee North America Kearny, N.J. 01/2006-01/2010 Shipping Team Lead

● Ensured all trucks were loaded with proper freight scheduled to be shipped

● Monitored shipping & receiving department staff of 5 to 10 employees

● Verified all inbound ingredients arrived correctly according to P.O.

● Advised the customer service department, and management of any issues pertaining to os&d of P.O. ● Ensured daily productivity goals were met

EDUCATION

General High School Diploma, Barringer High School 09/1993 – 06/1997 A.A. Visual Communications Graphic Design, Katherine Gibbs 01/2000 – 06/2002

SKILLS

Bilingual/Spanish,Microsoft Office, Forklift, Pallet Jack, RF Scan Guns, WMS, Supervising Employees, Inventory Management, Custodial Operations, Customer Service, Training Employees and

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