Development Manager Insurance

JAMES EDDINS (JAMEY)

SUMMARY

Organized and motivated employee, eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Driven to reduce company liability by maintaining full compliance of company records, processing, and training programs. Quality-focused and proactive with demonstrated success in spotting and correcting issues.

EXPERIENCE

Process and Warranty Consultant 07/2022

C2 Certification - Miami, FL

IMPLEMENTATION CONSULTANT 03/2018 - 08/2022

CDK Global, United States & Canada

Finance and Insurance Manager 06/2017 - 01/2018

Sellers Subaru – Clinton Twp, MI

Finance and Insurance Manager 02/2017 - 06/2017

Crestview Cadillac - Rochester, MI

Finance and Delivery Coordinator 03/2014 - 02/2017

George Matick Chevrolet - Redford, MI

Dealer Training Specialist 06/2010 – 11/2013

GMAC-Ally, Financial – MI

District Development Manager 08/2015 - 12/2018

Resource Automotive - The Warranty Group - MI-OH-PA

LICENSES

Property and Casualty

Accident and Health

Variable Annuities

Credit Insurance

Life Producer

AFIP Certified

Investigator (Insurance - Insurance Fraud)

CONTACT

Address: Clinton Twp, MI. 48038

Phone: 586-***-****

Email: adyx9u@r.postjobfree.com

SKILLS

Client Management

Training and Development

Staff Coaching

Implementation and Configuration

Client, Issue Resolution

Regulatory Compliance-Federal, State and Local.

Product and Service Management

Salesforce Software

Project Planning

Troubleshooting and Diagnosis

Microsoft 360: Excel, Word, Power Point.

Ability to manage multiple priorities in a fast-paced environment.

INDUSTRIES

Automotive

Banking (Direct and Indirect)

Insurance Sales

Insurance Investigation

Sales

JAMEY EDDINS 586-***-****

Process and Warranty Consultant:

oDevelop warranties – Extended Service Contracts for Specialized vehicles, manufactures, dealerships and auction houses.

oDevelop Marketing materials for Warranty and Extended Service Contracts.

oDevelop strategies to implement products in each outlet.

oCreate training materials for customer care center.

Implementation Consultant:

o100% Travel

oFinance, Sales, and Accounting.

oTechnical Subject matter expert, to deploy CDK software effectively and efficiently to the customers, key member of the installation team and to train all customers users on-site and remotely.

oGuide and advise customer in terms of best practice operational processes and system usage practices to achieve best ROI for the selected product set.

oEstablish the base software installation pack and configure the system so the system operates as expected.

oPerform system integration testing to ensure the solution delivers what is expected by the client.

oProvide on-site and remote support to end users to guide, advise, train, and verify that users can undertake their role using the products.

Finance and Insurance Manager/Coordinator

oOversee all financial transactions for vehicle purchases.

oUnderstand, train, and comply with Federal, State and Local regulations.

oResponsible for credit decisions, producing additional revenue for the dealership by selling finance and insurance programs and other appropriate after-sale items.

oProvide customers with a thorough explanation of aftermarket products and services contracts.

oWork closely with sales managers to establish sales department goals and objectives and ensure that they are achieved.

oComplete all necessary paperwork for vehicle sales and leases in a timely manner, confirming all paperwork for correct titling, lien information, taxes, ensure collection of monies, down payment, taxes.

oAcquire and maintain current state insurance licenses.

Dealer Training Specialist

oConduct formal dealership employee training off site and at dealership.

oPrepare and implement relevant internal training programs, materials, and publications.

oFoster a culture of learning and collaboration within the dealership groups by facilitating knowledge sharing, peer learning and best practice dissemination.

oProvide one-on-one coaching, training, and mentorship to emerging F&I managers, dealership leaders, assisting them in navigation challenges, fostering their strengths, and acceleration their professional growth.

oDevelop performance evaluation mechanisms to assess the effectiveness of the Finance and Insurance development initiatives and measure the impact on individual and team performance.

District Development Manager

oConduct market research to identify potential customers and target audience segment.

oEngage with new and existing customers directly and remotely to understand their needs and discuss how our products and services can address their challenges.

oNegotiate pricing and terms, preparing comprehensive sales agreements to finalize the deal.

oConduct market research to understand customer needs, preferences, and behaviors enabling the creation of targeted marketing events.

oDevelop a strategic growth strategy for products groups in Michigan, Ohio, Northwestern Pennsylvania to increase business that is aligned with the overall sales goals.

oRespond quickly to changing customer’s needs and requirements.

oProvide information on products and services to enhance awareness, build business and create better cross selling opportunities.

oEnsure customers receive ongoing training and education on new and exiting products.

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