**/**** - **/**** ************** Clerical/Office Assistant
ELITE STAFFING GROUP, DURHAM, NC
Worked various assignments with staffing agency
Assisted managers with projects and reports
Assisted with calls coming into the center
Filed records in a proficiency
Data entry, and minimal experience in accounting
04/2008 - 09/2010 Processing Assistant VI
NC DEPARTMENT OF TRANSPORTATION, RALEIGH, NC
Thoroughly completed all projects, tasks.and assignments given to me by my supervisor
Organized and maintained all Mail Service Center (MSC) inboxes to insure all incoming mail was distributed accurately and promptly Handled the requisitions on a monthly basis and/or when required Attended mandatory and non-mandatory training classes/workshops administered through NCDOT
Filed and purged files
Ordered the office supplies
Stayed in-tune with Outlook Mail and NCDOT Intranet for new updates, information, and memos
01/2007 - 02/2008 Receptionist/Admin. Asst. (through Temp Solutions) NC DEPARTMENT OF COMMERCE/WORKFORCE DEVELOPMENT, RALEIGH, NC
Answered phone calls and routed all incoming calls Documented and filed customer communications
Responded to email queries and concerns
Word processing and Data Entry
Distributed incoming and outgoing faxes
Distributed incoming mail
Ordered office supplies
05/2006 - 10/2006 Data Processor (through Temporary Solutions) NC EMPLOYMENT SECURITY COMMISSION, RALEIGH, NC
Provided quality assurance for new software program to be used by the NC Employment Security Commission
KIMBERLY TORRES
102 INDIAN TRAIL, WENDELL, NC 27591-9427
Phone: 919-***-****
Email: adyx9t@r.postjobfree.com
Ability Summary
Professional and well-organized administrative assistant with more than 15 years of experience generating and sharing reports and managing team schedules. Self-motivated team player with expertise in word processing programs, formatting spreadsheets and data entry; one who excels at prioritizing and paying great attention to detail while focusing on client relations and team leadership. Employment History
Performed numerous test-runs on the software program to ensure its functions are working properly
Reported any and all error messages and glitches to the software computer programmers throughout the day
12/2005 - 04/2006 Processing Assistant V
NC DEPARTMENT OF HEALTH AND HUMAN SERVICES, DIVISION OF FACILITY SERVICES, RALEIGH, NC
Contacted nursing/group home facilities that were determined not to be in compliance with the building codes after an inspection was administered by the building inspectors
Reviewed the time-sheets submitted from the inspectors out in the field Made any necessary changes that were required for record keeping Kept track of the time frame given for the facilities who had to correct the violations that they were cited for, after an inspection was made Made contact with facility directors/managers to discuss the violations that weren't in compliance within the allotted time given 07/2004 - 11/2005 Processing Assistant IV
NC DEPARTMENT OF HEALTH AND HUMAN SERVICES, DIVISION OF MEDICAL ASSISTANCE, RALEIGH, NC
Extracted medical data out of the computer system's database, converted the information onto a profile worksheet, and submitted the information to the field workers
Accounting & Finances
2 Years at College or a Technical or Vocational School WAKE TECHNICAL COMMUNITY COLLEGE, RALEIGH, NC
Business Administration/Management
2 Years at College or a Technical or Vocational School STRAYER UNIVERSITY, RALEIGH, NC
Education History