Erric Chaney

972-***-**** / 214-***-**** **37 Wilmer Drive

adyx8m@r.postjobfree.com Grand Prairie, TX 75052

Seeking Position As:

Business Analysis Professional

Database Analyst, Developer Analyst, or Technical Analyst

Dependable, Energetic, and Responsible Healthcare Data Analyst has more than 20 years of extensive experience in IT operations, development, analysis, administration, and various technical support duties. Multifaceted professional is actively seeking a challenging role as a Business Analyst, Database Analyst, Developer Analyst, or Technical Analyst, ideally with a dynamic and progressive industry forerunner. Accomplished leader acquired crucial skills from various roles as a Technical Support, Client/Server Developer Analyst II, Staff Consultant System Analysis & Programming, Senior Data Analyst, Software Systems Process Specialist, Client/Server Developer Analyst, and Electronics Assembler. Experienced candidate focuses on providing excellent customer service, with excellent problem solving skills and a proven record of success developing extraordinary teams to ensure superior service to clients. Thrives in demanding team environments, commits to every task, leads cross-functional teams by example and with single-minded determination, easily adapts to fast-changing settings, and excels under pressure.

Database Analysis, Design & Development Skillful in Organization & Multitasking

Sound Judgment & Keen Attention to Details Business System, Development & Direction

Resourceful & Creative Problem Solver End User Technical Support

Software Change and Configuration Mgmt

Professional Experience

CVS Health Feb 2014- Present

Advisor Quality Assurance

Develop and lead testing strategies

Perform complex work flow analysis and recommend quality improvements.

Analyze and suggest improvements to current procedures.

Proactively instruct others in product knowledge as subject matter expert.

Provide leadership to ensure delivery of quality products.

Coordinate technical solutions with business to ensure quality delivery.

Acquire and disseminate project information and quality status to internal and external partners.

Establish and ensure adherence to quality assurance testing directions, standards, guidelines, and methodologies.

Create and advise others on testing strategies.

Performs and leads tests of software to ensure proper operation and freedom from defects.

Documents and works to resolve all complex problems.

Acts as information resource about assigned areas to others.

.HMS June 2012 – Feb 2014

Linux Harvest Administrator

Create and support build shell scripts for Java, Web and other production applications.

Create and maintain Web Logic Deploy Scripts.

Debug build and deploy problems.

Perform build and deploy Java, Web and other applications.

Provide support for Harvest application.

Triaged calls from internal clients and provide problem determination or resolution.

Verified proper approvals and code versions were checked in per HMS standards.

Worked closely with vendor (CA) to efficiently process and deploy code into production environment.

Deployed Informatica Objects from QA to Production environments using Informatica PowerCenter.

HMS July 2011 – June 2012

Healthcare Data Analyst – Data Miner

Analyzed health data and produced, verified and interpreted client reports with minimal oversight; contributed to Analytics projects, internal initiatives, and cross-departmental initiatives.

Documented tasks on a timely and accurate basis including delineation of tasks and estimation of effort; collaborated with other departments.

Performed analyses of health care data, including medical and pharmacy claims, membership files and health coaching interaction, to better understand the quality and level of care delivered.

Developed, documented, and communicated concepts, utilities, and processes used within Analytics, while contributing ideas for internal improvements.

CVS/Caremark Feb 2008 – July 2011

Specialist Application Development

Installed, configured, and upgraded Data Advantage Group’s MetaCenter application web server in 2 environments; implemented and administered metadata repository.

Worked with Informatica Architects to conduct functional testing of mappings and new functionality for Power Center 8.6; managed HEAT ticket resolution and assignments for MetaCenter Team.

Managed and executed regression testing on Informatica Mappings for conversion from 7.x to 8.x; worked with vendors to resolve critical performance issues and apply patches.

Standardized connections across Informatica domains, verified proper security and ensured that appropriate privileges were assigned to Informatica developers.

Handled assigned BSR (Business Service Requests) to resolve issues with Informatica mappings; wrote UNIX scripts to automate management of Tomcat Web server and MetaCenter Application.

Utilized technologies like Enterprise database knowledge (ORACLE), system development life cycle, data warehousing concepts, batch processing concepts, SQL, PLSQL, and Windows XP.

Performed tasks efficiently using Microsoft Access, Microsoft Excel, Microsoft Visio and ETL concepts, Informatica Power Center 8.6, Ralph Kimball Data Warehouse Methodology (Star Schema).

Ben Washington Baptist Church Mar 2008 – July 2010

Technical Support

Assumed responsibility for the implementation and administration of computer laboratory, and desktop support for Administrative, Financial, and media groups within the church.

Developed security, acceptable use and any other appropriate policies within the organization, enforcing them and ensuring compliance.

Managed the installation of all new hardware, software, relevant patches, and monitoring of desktops within the organization.

Handled onsite and remote troubleshooting and support for church administrator, and performed other duties as requested.

TekSystems (Consultant Alltel) Aug 2007 – Nov 2007

Client/Server Developer Analyst II

Supported Asynch Applications processing for Virtuoso II application; resolved and researched recurring issues within Application and database.

Demonstrated expansive knowledge on SQL language, UNIX environment, and C programming, required to troubleshoot issues; worked on projects and new initiatives, developing codes as required.

Created data patches, wrote scripts to provide workarounds and permanent solutions to allow billing cycles to run to completion; provided support of batch processing, and identified and resolved issues.

Assisted in the development of functional/technical designs as needed; managed software installation, maintenance, testing, troubleshooting and diagnostics.

Agile Technologies May 2007 – Aug 2007

Developer

Designed, developed, and deployed ETL Processes using Informatica Power Center 8.1.1 for SQL Server 2005; assisted in designing database structures with Data Architect.

Collaborated with cross-functional teams in providing customers with solutions to business issues; created bulk load scripts and DDL for project

Worked with technologies like batch processing concepts, system development life cycle, data warehousing concepts, Enterprise database knowledge (Oracle), SQL, and PLSQL,

Performed assigned tasks efficiently using Windows XP, Microsoft Access, Microsoft Excel, Microsoft Visio and ETL concepts, and Informatica Power Center 8.1.1.

Verizon Information Services (aka Idearc Media Inc.) June 2006 – Jan 2007

Staff Consultant (System Analysis & Programming)

Designed, developed, deployed, and maintained online applications interacting with the DSS Data Warehouse (Oracle).

Migrated complex batch processing scripts to run in Informatica using Power Center 7.1.1 to alleviate overrun of batch cycle window.

Delivered on-call support on technical issues regarding online applications, batch processing and the DSS Data Warehouse; researched data anomalies via the DSS Data Warehouse.

Provided administrative, technical, customer support, and user documentation for online applications, batch processing, and the DSS Data Warehouse.

Developed, maintained, and audited batch processing utilizing Korn shell scripts, SQL statements, SQLLDR control files and networking with Production Control for job stream placement into Autosys.

Act1 Technical Services Jan 2006 – June 2006

Senior Data Analyst (Contract)

Oversaw the daily monitoring of the Queue and Data Queue systems in support of customers and the ETQC testing personnel.

Performed table updates, flat file manipulation, UNIX or PL/SQL script creation, execution, and maintenance, troubleshooting of Telegence issues for Tuxedo and batch processes.

Created switch usage for testing, troubleshooting of the MAF/Guiding and Rating processes, and copying of data from production to ETQC.

Provided complete resolution of any issues and problems within capacity and line of work, and appropriately delegated any issues of different areas.

University of Texas at Arlington 2005 – 2006

Software Systems Process Specialist

Supported CEDARS project by maintaining and creating functionality required by the users of the CEDARS system throughout the University.

Developed web pages using Java2 and JSP and PHP; learned and opened LDAP technology to support OIT initiatives and installed and configured Linux per requests.

Administered and troubleshoot Red Hat Linux servers; managed and resolved trouble tickets from end users using the university’s HEAT ticket system.

Performed responsibilities efficiently using varied technologies including Windows XP and Linux platform environments, with IBM e-servers and Compaq servers.

SBC Communications 2002 – 2005

Systems Analyst

Provided support to the SBCLD billing/activation/collections product running on HP Systems using HP-UX; managed on-call rotation among team members.

Oversaw most aspects of the system including security, performance tuning, troubleshooting, problem resolution and maintenance, and UNIX scripting.

Displayed good communication and problem solving skills, ability to interface with both technical and management personnel, and excellent team player abilities.

Gained a deep understanding of networking, programming, database administration, and the functionality of a client server application.

Maintained current patch and ensured Sarbanes-Oxley compliance with servers assigned, certified that software levels were current, and corrected any security issues identified by system scans.

Created users and verified that proper documentation was provided; maintained and verified that users had proper permissions, and deleted all accounts that were not in use.

SBC Communications 2000 – 2002

Analyst

Performed analysis on application processing, coding, scripting, testing, validating, debugging, developing job flow, investigating and correcting error conditions and discrepancies.

Achieved production commitments, managed technical investigations, troubleshoot problems, directed process improvements, and diagnosed and resolved problems for various applications.

Wrote queries to give ad-hoc reports for required information and research; verified that processing complies with IT standards.

Participated in team meetings, presented relevant solutions to team members via presentations, and email, and worked in UNIX, Windows, and Oracle platforms.

Administered table-driven application using SQL, PL/SQL, and wrote UNIX scripts to automate table maintenance changes.

Other Work Experience

ALLTEL, Systems Specialist 1998 – 2000

Client/Server Developer Analyst 1998

Boeing Company, Electronics Assembler 1989 – 1997

Education & Technical Skills

DeVry University, 1998, Bachelor of Science

Achievements: Honor Graduate GPA 3.61 Magna cum Laude

Microsoft Office Suite Visual C++ Client/Server Fundamentals Visual Basic I Presentation Skills Informatica Power Center 7.1.1 Informatica Power Center 8.1.1 Java Server Pages SQL IEDP Program (COBOL) Shell Scripting C Programming Intro Oracle PL/SQL UNIX Fundamentals Korn Shell Programming Advanced DBMS HP-UX Systems Administration I & II HTML Remedy Dream weaver TOAD Microsoft Windows 3.11, 95/98) NT UNIX PowerBuilder Database

Management Systems (XDB, Oracle) Visible Analyst Systems Analysis & Design I & II IMS

CICS COBOL I & II DB2 Systems Applications (COBOL, VSAM) C++ Programming

C Programming Networking Essentials Advanced DBMS

MS 2013 Excel Certification MS Azure Fundamentals

References Gladly Provided Upon Request

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