Vernisha R Mims

***** ****** ****** **

Belton, MO 64012

816-***-****

adywz3@r.postjobfree.com

Education:

Adult Basic Education Center – Graduated 1994

Work Experience:

Polytainers – Machine Operator January 2023- Present

Start, stop, run and tear down Dry Offset Printing Presses

Perform job kit verifications, line clearance, replacing plates and washing and preparing color heads.

Run all lid and bases presses.

Pack / unpack boxes of finished products according to manufacturer requirements.

Adhere to company policies and procedures.

Monitor product quality.

Ran a 6 to 8 ink press.

Adhere to 5S, HACCP and Health and Safety Rules

Polytainers – Feeder November 2017- January 2023

Unpack product from boxes and fill in feed elevators or in feed spin bars

Maintain supply of boxes and U-boards for press operator

Assist press operators with teardown.

Assist operator in copy changes

Keep operator informed of variation in molded products.

Perform side task like cleaning up press area and giving lunch breaks.

Velectron Inc – Fraud Specialist July 2014 – November 2017

Provided First Call Resolution

· Handled both inbound and outbound fraud calls

· Provided accurate information regarding customer accounts

· Knowledgeable in all products and services offered within the company

· Completed investigations to determine if it's fraud or not

· Knowledgeable in Regulation Z and Regulation E guidelines

H&R Block – Employment Assistant February 2013 – July 2014

Maintained relationship of both internal and external clients

Assisted employees with accessing their payroll information via website

Corrected incorrectly entered pay codes / labor codes, adjusted employee inaccurate time punch data

Hired personnel for seasonal offices,

Provide customer service with inbound and outbound calls

Generated paperwork for potential employees and updated personnel files

H&R Block – CSR September 2012 – February 2013

Provided excellent customer service.

Met or exceed call speed, accuracy and volume on a consistent basis on inbound and outbound calls

Documented conversations or actions on customer profile

Knowledgeable in entire company product line and services

Overseen credit card transactions.

Promptly and methodically responded to customer inquiries to identify and resolve issue with initiative and good judgment

Provided clients with tax appointments.

Attracted potential customers by answering product and service questions.

Scheduling appointments

Data entry

Bridgewood Health Center – Behavioral Tech January 2008 – September 2012

Work directly with clients and nurses

Provide one on one observations for client behaviors

Transporting clients

Answering client call lights and request

Administer medication to clients observe client medication reactions

Performing wound care

Sanitize clean disinfect client environment and supplies consistently

Assist clients ADL skills

Document actions of patients by completing forms, reports, logs, and records.

Skills:

Proficient in all Microsoft office 360 software

Proficient in Debit, Cash, and Credit Card transactions

Proficient with10-Key by touch

Proficient in TSYS and Mainframe Systems

CNA Certification

Behavioral Tech

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