Administrative Professional

Tyrianna Johnson-Mackey

P: 803-***-**** E: adywy7@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated Administrative professional with over 8 years of outstanding performance and workplace results. Seeking to apply combined cross-functional skills and experience in leadership, communication, critical problem-solving and exceptional customer service attained in the U.S. Military and the workforce to your company. PROFESSIONAL EXPERIENCE

Ricoh-USA November 2022 - PRESENT

Senior On-Site Area Operational Specialist

Atlanta, GA

● Assists the Operations Site Manager in daily routine tasks.

● Distributes inbound and outbound mail, office supplies, and shipping supplies to designated personnel and customers.

● Performs daily high volume reception services.

● Responds and coordinates all service calls required by customers.

● Manages charge logs for jobs performed that generates reports. Legal Site Coordinator

San Diego, CA

● Created and managed monthly charge back systems, billing and performance reports.

● Handled time sensitive documents that were confidential in nature.

● Managed documents and the proper delivery of items within the court system.

● Oversaw the daily inbound and outbound mail shipping and processing.

● Ran and supervised all high volume copy machines, fax services, postage meters, telephones, and personal computers.

● Managed the keeping of Confidential Records.

● Provided exceptional high volume reception support from dual company sites.

● Scheduled and perform weekly hospitality and conference setups for executive meetings, job interviews, training, and occasional holiday parties.

● Managed multiple calendars for Litigation Law Firm for virtual and in-person meetings, holiday occasions, and interviews.

The Lash Palace, San Diego CA June 2021 - June 2022 Executive Assistant

● Directly assisted the CEO in the management of the company by designing and managing customer databases and directories. While demonstrating self-reliance by meeting and exceeding workflow needs.

● Managed all daily tasks and responsibilities of the business site in the absence of the CEO.

● Led weekly client meetings to foster open communication and ensure ongoing success.

● Provide support through data input and management for electronic customer systems such as Square, Square Team, Adobe, and Microsoft 360.

● Spearheaded sales teams, directed phone inquiries, payments, invoices, and hospitality.

● Performed sensitive data entry, managed international shipments, recorded and distributed inventory. Consistently attained 12 weekly verified expense reports.

● Oversaw various confidential client documents on a daily basis.

● Aggressively promoted business on social media platforms to maximize brand identity and generate revenue.

United States Navy December 2017 - August 2019

Administrative Clerk

San Diego CA

● Successfully documented, proofread, edited, and finalized publications, reports, and correspondence daily.

● Educated approximately 60 members weekly by answering questions, receiving correspondence, and managing incoming calls while recording accurate messages and scheduling appointments.

● Authorized, inventoried, inspected, distributed, and stored hazardous materials.

● Invested off-duty hours to raise funds for the Moral Welfare and Recreation program, earning approximately $9,000 positively influencing command morale.

● Managed hospitality by organizing fundraisers, monthly executive leadership meetings and annual command parties.

Legal Assistant

Chicago, IL

● Corresponded, drafted, edited, and proofed legal documents and for the head legal office.

● Interacted with clients to prepare sensitive documents and schedule appointments.

● Corresponded with C-Level representatives to request, process, and maintain various files including confidential internal and external records.

EDUCATION AND TRAINING

Ricoh-USA November 2022 - Present

Certificates of Training

● Maximized job knowledge by receiving Certificates in HIPAA Compliance, CyberSecurity, Polycom, and Teams Reception.

● Basic Mail Services

Central Carolina Technical College August 2015 - June 2017 Associates of General Education in Art and Science

● Efficiently comprehended and applied informational, media, and technology literacy skills.

● Developed writing, communication, and critical thinking skills allowing me to successfully maintain a 3.7 GPA.

● Dean’s List 2015-2017

SKILLS

Communication Writing Time Management Project Management Excel 55 WPM Attention to Detail Adobe Microsoft Office HIPAA Compliance Marketing Computer Literacy Hospitality Confidentiality

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