Customer Service Food Preparation
Resume:
Eric Douglass
Baltimore, MD 21234
Phone: 443-***-****
E-Mail: adywra@r.postjobfree.com
Professional Summary
Responsible proficient in and [Description of Work Activity 2]. Passionate and motivated, with a drive for excellence. [Number] years in [Type of Work 1] and [Type of Work 2] positions. 20 years of customer service in retail fast food My goal is too be able too own own business
Skills
Food Production
Customer and Personal Service
Service Oriented
Critical Thinking
Experience
October 2018 to December 2018
Securitas Security Services USA Linthicum Heights, MD
Security guard
The job was a plan too prevent stealing at amazon fulfillment center.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
July 2018 to December 2018
Nature kitchen Bwi airport Elm st, MD
Team member
Provide customer service too Airport customers
Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.
July 2017 to March 2018
Taco Bell Parkville, MD
Shift supervisor
Train workers in food preparation, and in service, sanitation, and safety procedures.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
Estimate ingredients and supplies required to prepare a recipe.
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
May 2016 to August 2017
Greyhound: Bus Station Baltimore, MD
Service member
Clean food preparation areas, cooking surfaces, and utensils.
Maintain sanitation, health, and safety standards in work areas.
Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.
Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
July 2015 to May 2016
Harris Teeter Baltimore, MD
Barista
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Prepare or serve menu items, such as sandwiches or salads.
Provide customers with product details, such as coffee blend or preparation descriptions.
Receive and process customer payments.
Set up or restock product displays.
Take customer orders and convey them to other employees for preparation.
Take out garbage.
Wrap, label, or date food items for sale.
Clean or sanitize work areas, utensils, or equipment.
Demonstrate the use of retail equipment, such as espresso machines.
April 2013 to March 2015
Walmart Towson, MD
Department stock
Answer customers' questions about merchandise and advise customers on merchandise selection.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Take inventory or examine merchandise to identify items to be reordered or replenished.
Pack customer purchases in bags or cartons.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Transport packages to customers' vehicles.
Receive, open, unpack and issue sales floor merchandise.
Clean display cases, shelves, and aisles.
October 2012 to November 2013
Walmart Supercenter Randallstown, MD
Sales associate
Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Assist customers by providing information and resolving their complaints.
Answer customers' questions, and provide information on procedures or policies.
Stock shelves, and mark prices on shelves and items.
Offer customers carry-out service at the completion of transactions.
December 2004 to May 2006
McDonald's Hanover, MD
Crew member
Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and quantity.
Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
Wash, cut, and prepare foods designated for cooking.
Serve orders to customers at windows, counters, or tables.
Prepare and serve beverages such as coffee and fountain drinks.
Pre-cook items such as bacon, to prepare them for later use.
Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times.
Order and take delivery of supplies.
September 1994 to June 2002
Wendy's Linthicum Heights, MD
Crew Trainer
Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and quantity.
Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
Measure ingredients required for specific food items being prepared.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Wash, cut, and prepare foods designated for cooking.
Serve orders to customers at windows, counters, or tables.
Prepare and serve beverages such as coffee and fountain drinks.
Pre-cook items such as bacon, to prepare them for later use.
Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times.
Order and take delivery of supplies.
Education
Southern High School Baltimore, MD
GED
Contact this candidate