Customer Service Entry Level

KAYLA TELLEZ

**************@*****.*** 435-***-**** Logan, UT 84321

Summary

Well-versed in preparing carts and picking instruments and supplies for surgeries. Conducts tests and documenting results, ordering and replenishing supplies and updating permanent records. Dedicated to working with speed and efficiency to support facility operations. Methodical professional with an organized approach and good multitasking skills. Experienced in decontaminating, sterilizing and testing medical instruments. Friendly and positive team player with good planning and problem-solving abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills

Diagnostic Testing

Computerized Tracking

Decontamination and Sanitation

Case Cart Assembly

Documentation and Reporting

Sterilizer Testing

Inventory Management Software

Surgical Equipment Tray Preparation

Supply and Instrument Ordering

Quality Control Analysis

Verbal and Written Communication

Equipment Inspection

Instrument Cleaning and Sterilization

Delivering Equipment

Sterilization Procedures

Ordering Supplies

Decontamination Procedures

Pulling Case Carts

Processing Instruments

Critical Thinking

Equipment Disinfection

Microsoft Office

Experience

Central Sterile Processing Technician Logan Regional Hospital - Logan, UT 12/2021 - 11/2022

Prepared trays, instrument packs and surgical sets.

Readied instruments for sterilization procedures and completed decontamination protocols.

Gathered and prepared instruments and surgical supplies.

Recorded results of biological and diagnostic tests.

Placed orders and restocked supplies for decontamination area.

Changed autoclave charts daily by dating and initialing each chart load.

Packaged instruments into peel pouches and properly labeled pouches.

Sorted incompatible sets of instruments, trays and medical equipment.

Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.

Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning.

Operated and maintained steam autoclaves, keeping records of loads completed, items in loads and maintenance procedures performed.

CNA Sunshine Terrace Foundation Inc - Logan, UT 11/2021 - 10/2022

Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Helped residents walk with or without self-help devices.

Assisted residents with bathing and dressing to promote personal hygiene.

Observed and reported unusual symptoms and changes to charge nurse.

Distributed drinking water and nourishment to residents.

Education and Training

Weber State University Ogden, UT Expected in 05/2027

Associate of Science: Nursing

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