Charles Hamad

330-***-****

adywpt@r.postjobfree.com

Objective

To utilize my skills and expertise in purchasing & inventory management to effectively and efficiently oversee and optimize inventory processes, ensuring accurate stock levels, improving overall operational efficiency delivering reduced costs for my employer. By implementing strategic planning, employing advanced inventory control techniques, and leveraging technology, my objective is to minimize stockouts, enhance inventory turnover, and streamline supply chain operations to meet customer demands and drive profitability for the organization.

Work Experience

Owner & Operations Head

2016 - 2023 Hamad Tire Inc., Akron, Ohio

●Owned a highly successful 4-location retail automotive repair and tire sales business, driving revenue growth and market expansion.

●Established and maintained key relationships with vendors, suppliers, and business partners, negotiating favorable contracts and terms to ensure competitive pricing and reliable product supply.

●Developed and executed comprehensive business strategies, including market analysis, competitive positioning,

and target growth initiatives.

●Led business development efforts, cultivating relationships with key stakeholders, and expanding customer base through effective sales and marketing strategies.

●Oversaw financial management, budgeting, and forecasting, ensuring profitability, cash flow management, and sustainable business growth.

●Implemented operational standards, policies, and procedures to optimize efficiency, productivity, and customer satisfaction across all locations.

●Built and nurtured a high-performing team, fostering a culture of excellence, employee engagement, and professional development.

●Developed and maintained strong relationships with vendors and suppliers, negotiating favorable terms and ensuring a reliable supply chain.

●Led the implementation of innovative technologies and systems to streamline operations, improve customer experience, and gain a competitive edge.

●Continuously monitored industry trends, customer needs, and market dynamics to identify new opportunities and stay ahead of competition.

Inventory Manager

2013 - 2016 Hamad Tire Inc., Akron, Ohio

●Oversaw inventory management operations for a 4-location retail automotive repair and tier sales business, ensuring optimal stock levels, accurate tracking, and cost-effective inventory practices

●Developed and implemented inventory control strategies, including demand forecasting, order processing, stock replenishment, and returns management

●Established and maintained relationships with vendors and suppliers, negotiating favorable terms and conditions, and resolving supply chain issues.

●Conducted regular analysis of sales data, inventory turnover, and product performance to identify trends, optimize stock levels, and minimize excess or obsolete inventory.

●Collaborated with sales and marketing teams to align inventory levels with sales forecasts and promotional campaigns.

●Implemented and maintained inventory management systems, and software, ensuring accurate tracking, reporting, and analysis of inventory data.

●Led physical inventory counts and reconciliations, implementing measures to minimize discrepancies and improve accuracy.

●Developed and executed cost-saving initiatives, such as vendor consolidation, bulk purchasing and improved inventory turnover, resulting in reduced carrying costs and increased profitability.

●Trained and supervised inventory staff, providing guidance, performance feedback, and professional development opportunities.

General Manager

2013 - 2014 Hamad Tire Inc., Akron, Ohio

●Led a sales team of 5 sales representatives, overseeing all sales activities, territories, and accounts within the region.

●Development and implement comprehensive sales strategies to achieve revenue targets and increase market share.

●Identify new business opportunities and penetrate untapped markets to drive sales growth.

●Build and maintain strong relationships with key customers, distributors, and channel partners.

●Conduct market research and competitor analysis to stay informed about industry trends and adjust sales strategies accordingly.

●Train, coach, and mentor sales team members to enhance their product knowledge, selling skills, and customer service.

●Collaborate with cross functional teams, including marketing, product development and operations, to ensure seamless execution of sales initiatives.

●Monitor sales performance metrics, analyze data, and generate reports to assess team and individual performance.

Retail Store Manager

1998 - 2013 Hamad Tire Inc., Akron, Ohio

●Oversaw the overall operations of a retail automotive repair and tire sales store, ensuring the delivery of excellent customer service achievement of sales goals.

●Developed and executed strategic sales plans to drive revenue growth

●Established and nurtured relationships with customers and key accounts to ensure customer satisfaction and repeat business.

●Conducted regular performance evaluations, provided constructive feedback, and implemented performance improvement plans as necessary.

●Worked closely with the marketing department to develop and implement effective promotional campaigns. - Prepared sales forecasts and budgets, monitored expenses, and ensured adherence to financial targets.

●Collaborated with cross-functional teams, such as technicians and service advisors, to ensure seamless operations and customer satisfaction.

Front Counter Sales

1989 - 1998 Hamad Tire Inc., Akron, Ohio

●Utilized point of sales (POS) systems to process transactions, manage inventory, and generate invoices...

●Coordinated with technicians and service advisors to ensure timely completion of repairs and delivery of vehicles to customers.

●Assisted in inventory management, conducting regular stock checks, and placing orders to maintain optimal stock levels.

●Collaborated with the sales team to meet and exceed sales targets, contributing to the overall success of the business.

Tire Technician

1988 - 1998 Hamad Tire Inc., Akron, Ohio

●Worked throughout high school while playing Varsity Football (Walsh Jesuit High School)

●Maintained accurate inventory records and monitored stock levels to ensure availability of tire products.

●Collaborated with team members to optimize workflow efficiency and meet service deadlines.

●Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.

Education

University of Akron, OH, Bachelor’s Degree in Business Finance

Skills

Logistics: Warehouse Distribution & Inventory control. Shipping & Receiving, Demand Forecasting, Order processing & fulfillment

Performance MGT: Goal-setting and action planning, managing team communication

Purchasing: Vendor Relations and Negotiation, Inventory Control and Management, Cost Analysis and Reduction

Sales Development: Client Relationship Management, business development

Strategic Planning & Execution: Sales data analysis & reporting

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