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Customer Service High School

Location:
Kitchener, ON, Canada
Posted:
August 13, 2023

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Resume:

L

NKECHI LILIAN ELEFAN-SAMUEL

548-***-****

adywpr@r.postjobfree.com

Kitchener, ON N2P2J7

SUMMARY

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.

SKILLS

Polishing Surfaces

Safe Cleaning With Chemicals

Hazardous Material Handling

Floor Waxing

Sanitation Practices

Sweeping and Mopping

Customer Service

Supply Inventory Management

Housekeeping

Exceptional Time Management

Health and Safety Compliance

Complex Problem-Solving

EXPERIENCE

Cleaner

Benin City, Edo State

Xerox cleaners/ Aug 2019 to Current

Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.

Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.

Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Maintained cleaning equipment and materials in a safe and sanitary working condition.

Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.

Polished furniture to remove dust and dirt buildup.

Emptied wastebaskets and replaced liners.

Emptied wastebaskets to transport trash and waste to proper disposal areas.

Sanitized frequented areas and equipment using approved supplies.

Maintained safety protocols through safe handling of equipment and chemicals.

Mixed water and detergents in containers to prepare chemical cleaning solutions.

Restocked supplies, replacing toiletries, liners and soaps.

Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.

Inspected rooms for cleanliness prior to guest arrival.

Cleaned windows, glass partitions and mirrors with cleaners and sponges.

Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.

Created inventory checklists and stocked housekeeping carts.

Collected trash from floors within hallways, bathrooms and work areas.

Performed daily dusting, leather and wood surface polishing and wall washing.

Provided assistance with laundry services when needed.

Used shampoos and steam equipment to periodically clean upholstery and carpeting.

Adhered strictly to safety protocols while performing job duties.

Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.

Transported trash and hazardous waste to appropriate disposal area.

Responded to emergency cleaning requests to meet client expectations.

Transported trash bags to designated disposal areas.

Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.

Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.

Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.

Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.

Stocked supplies such as soap, toilet paper, and paper towels in restrooms.

Checked stock levels of all cleaning products regularly to ensure adequate supply is available.

Washed windows both inside and outside of the facility.

Replenished supply of hand soap, paper towels and other consumables.

Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.

Swept sidewalks and driveways of debris.

Scrubbed walls to remove scuff marks or stains.

Followed safety processes for all manual and electric cleaning equipment.

Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.

Completed routine maintenance checks, notifying management of needed repairs.

Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.

Kept business entrances clean, tidy and professional in appearance.

Followed company uniform, performance and security policies with every job.

Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Serviced, cleaned and restocked restrooms.

Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.

EDUCATION AND TRAINING

High School Diploma

Ecosmark Comprehensive College Sep 2002

Orhionmwon, Edo State



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