WORK EXPERIENCE
FRONT DESK AND SALES SUPPORT MANAGER
SPENCE DIAMONDS / JAN 2022 - Present
● Opening and Closing Procedures
● Jewelry Cleaning and Inspection
● Weekly Inventory and Reports, Yearly Inventory
● Receiving and Shipping
● Repairs, Quality Control and Customer Pick Up
● Payment Methods and Financing Process
● Safety and Security Training
● Petty Cash and Bank Deposits
● Store Appearance and Merchandising
● Orders and Stock Management
● Filling and Retention
● Administrative Duties
● Personnel Onboarding, Training and Performance
● Scheduling, Time and Team Management
● Health and Safety Committee
● Assistance to Store Director, Assistant Manager and Diamond Consultants
● Customer Service and Complaint Resolution
PACKDOWN & PACKOUT ASSOCIATE, TEAM LEAD
THE HOME DEPOT / FEB 2020 - JAN 2022
PACKDOWN
Working all Overhead merchandise into the home while organizing and cleaning up the Overhead. PACKOUT
Working all incoming merchandise into shelves to achieve 100% in stock.
● Merchandising, Virtual Merchandising
● Low and Overstock Management
● Bay Maintenance
● Overhead Maintenance
● Building end caps and promotions including sign packages.
● Maintaining aisle cleanliness and on-floor merchandise distribution and organization.
● Supervisor Duties, Supervisor in training.
● OP / RT Certified
● Inventory Team Supervisor 2021
SUPERVISOR
SHOPPERS DRUG MART / 2018-2019
● Opening/Closing; Procedures, Process, Duties and Paperwork
● Daily Reports
● Low and Overstock Management, Pick List
● Receiving, Process and Duties
● Cash Management
● Cashier Duties
● Planograms
● Merchandising, Virtual Merchandising
● Risk Management and Security Measures
● Facing, Cleaning, Maintenance and Rotation (Store / Backroom)
● Order, Sort and Restock
● Talker Management (Clearout, Price Freeze, Week Sale and 2 Day Sale)
● Inventory
● Sales
● Customer Care and Service
EXECUTIVE & PERSONAL ASSISTANT TO PRESIDENT
TRESIN DE MEXICO / 2015-2016
● Monitoring / Filtration of Corporate Email Accounts
● Travel Arrangements
● Management / Control of Packaging Services
● Office Purchases and Supplies
● Personal and Corporate Expenses
● Control / Management Personal Accounts and Expenses
● Management of Conference Rooms / IDs / Office Access
● Expenditure Reports and Signature Requests
● Management of Corporate and Personal Agenda
● Cash Box
● Organization and Event Planning
● Translator / Transcriber
● Staff Supervisor
MELANIE CLARKE
CONTACT
Cell. 204-***-****
***********@*****.***
214 6 Ave NE
Calgary, AB T2E0L7
Linkedin Profile
MelanieAnnePAClarke
EDUCATION
IESD, Arte AC
Fashion Design
2000-2003
IESD, Arte AC
High School
1997-2000
Liceo Anglo Frances
Middle School
1994-1997
LANGUAGES
English, Spanish
TECHNOLOGY
Microsoft Suite
Google Drive / DropBox
Switchboard
Social Media Management
Apple Technology
POS System / PDT
REFERENCES
Daniel Perez
ChitChats
Cell. 204-***-****
Mandy Fuchs
Spence Diamonds
Cell. 403-***-****
Gayle Bowcott
The Home Depot
Cell. 403-***-****
Cathy Sherry
Shoppers Drug Mart
Cell. 403-***-****
WORK EXPERIENCE
EXECUTIVE & PERSONAL ASSISTANT TO CEO
CEMIX / 2014
● Management of Personal and Corporate Expenses / Accounts
● Management of Checkbook and CC Payments
● Expenditure Reports and Signature Requests
● SAP System Database
● Cash Box
● Organization and Event Planning
● Translator / Transcriber
● Reception Support / Customer Service
EXECUTIVE & PERSONAL ASSISTANT TO FOUR DIRECTORS
MAGNA COSMA INTERNATIONAL / 2010-2012
● Management of Personal and Corporate Expenses
● Management and Control of Directors Agendas
● Expenditure Reports and Signature Requests
● Management of Conference Rooms / IDs / Office Access
● Travel Arrangements
● Control and Management of Packaging Services
● Office Purchases and Supplies
● Event Organization, Participation and Planning
● Executive Assistant to 35+, Managers & Personnel
● Staff Supervisor
● Translator / Transcriber
● Reception Support / Customer Service
MELANIE CLARKE