WORK EXPERIENCE

FRONT DESK AND SALES SUPPORT MANAGER

SPENCE DIAMONDS / JAN 2022 - Present

● Opening and Closing Procedures

● Jewelry Cleaning and Inspection

● Weekly Inventory and Reports, Yearly Inventory

● Receiving and Shipping

● Repairs, Quality Control and Customer Pick Up

● Payment Methods and Financing Process

● Safety and Security Training

● Petty Cash and Bank Deposits

● Store Appearance and Merchandising

● Orders and Stock Management

● Filling and Retention

● Administrative Duties

● Personnel Onboarding, Training and Performance

● Scheduling, Time and Team Management

● Health and Safety Committee

● Assistance to Store Director, Assistant Manager and Diamond Consultants

● Customer Service and Complaint Resolution

PACKDOWN & PACKOUT ASSOCIATE, TEAM LEAD

THE HOME DEPOT / FEB 2020 - JAN 2022

PACKDOWN

Working all Overhead merchandise into the home while organizing and cleaning up the Overhead. PACKOUT

Working all incoming merchandise into shelves to achieve 100% in stock.

● Merchandising, Virtual Merchandising

● Low and Overstock Management

● Bay Maintenance

● Overhead Maintenance

● Building end caps and promotions including sign packages.

● Maintaining aisle cleanliness and on-floor merchandise distribution and organization.

● Supervisor Duties, Supervisor in training.

● OP / RT Certified

● Inventory Team Supervisor 2021

SUPERVISOR

SHOPPERS DRUG MART / 2018-2019

● Opening/Closing; Procedures, Process, Duties and Paperwork

● Daily Reports

● Low and Overstock Management, Pick List

● Receiving, Process and Duties

● Cash Management

● Cashier Duties

● Planograms

● Merchandising, Virtual Merchandising

● Risk Management and Security Measures

● Facing, Cleaning, Maintenance and Rotation (Store / Backroom)

● Order, Sort and Restock

● Talker Management (Clearout, Price Freeze, Week Sale and 2 Day Sale)

● Inventory

● Sales

● Customer Care and Service

EXECUTIVE & PERSONAL ASSISTANT TO PRESIDENT

TRESIN DE MEXICO / 2015-2016

● Monitoring / Filtration of Corporate Email Accounts

● Travel Arrangements

● Management / Control of Packaging Services

● Office Purchases and Supplies

● Personal and Corporate Expenses

● Control / Management Personal Accounts and Expenses

● Management of Conference Rooms / IDs / Office Access

● Expenditure Reports and Signature Requests

● Management of Corporate and Personal Agenda

● Cash Box

● Organization and Event Planning

● Translator / Transcriber

● Staff Supervisor

MELANIE CLARKE

CONTACT

Cell. 204-***-****

adywph@r.postjobfree.com

214 6 Ave NE

Calgary, AB T2E0L7

Linkedin Profile

MelanieAnnePAClarke

EDUCATION

IESD, Arte AC

Fashion Design

2000-2003

IESD, Arte AC

High School

1997-2000

Liceo Anglo Frances

Middle School

1994-1997

LANGUAGES

English, Spanish

TECHNOLOGY

Microsoft Suite

Google Drive / DropBox

Switchboard

Social Media Management

Apple Technology

POS System / PDT

REFERENCES

Daniel Perez

ChitChats

Cell. 204-***-****

Mandy Fuchs

Spence Diamonds

Cell. 403-***-****

Gayle Bowcott

The Home Depot

Cell. 403-***-****

Cathy Sherry

Shoppers Drug Mart

Cell. 403-***-****

WORK EXPERIENCE

EXECUTIVE & PERSONAL ASSISTANT TO CEO

CEMIX / 2014

● Management of Personal and Corporate Expenses / Accounts

● Management of Checkbook and CC Payments

● Expenditure Reports and Signature Requests

● SAP System Database

● Cash Box

● Organization and Event Planning

● Translator / Transcriber

● Reception Support / Customer Service

EXECUTIVE & PERSONAL ASSISTANT TO FOUR DIRECTORS

MAGNA COSMA INTERNATIONAL / 2010-2012

● Management of Personal and Corporate Expenses

● Management and Control of Directors Agendas

● Expenditure Reports and Signature Requests

● Management of Conference Rooms / IDs / Office Access

● Travel Arrangements

● Control and Management of Packaging Services

● Office Purchases and Supplies

● Event Organization, Participation and Planning

● Executive Assistant to 35+, Managers & Personnel

● Staff Supervisor

● Translator / Transcriber

● Reception Support / Customer Service

MELANIE CLARKE

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