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Customer Service Sales Manager

Location:
San Francisco, CA, 94109
Salary:
Open
Posted:
August 13, 2023

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Resume:

Akber Ali *** Ofarell Street St San Francisco, CA 94109

akberal3755@gmail. 628-***-****

San Francisco State University Bachelors of Science – Marketing May 1997

Summary

• Over 10 years of professional experience in sales, marketing, and client development.

• An outgoing, high-energy individual with extensive experience in closing leads.

• Proficient in cold calling (inside and outside), opening new accounts, and account management.

WORK HISTORY

11/08- 11/21 Products Sales Manager Alfuaad General Trading Co, San Francisco CA

• Worked with CEO to lead all Marketing & Sales initiatives for entire US & Canada.

• Contacted various vendors & partners, negotiating contracts to purchase products.

• Developed sales strategies generating revenue with new & existing customers.

• Maintained & developed relationships with existing customers and prospects.

• Attended Auctions & Shows. Presented bids, purchased & sold products on online platforms

1/05- 10/08 Sales Executive Business World Products, San Francisco, CA

• Created & provided complex business solutions to mid and large-scale business accounts.

• Responsible for new account acquisition.

• Provided customer service & inside sales support for the company’s web-based products & services.

• Maintained relationships with key clients including negotiating & closing deals.

• Responded effectively to customer inquiries regarding orders and billings in a timely & courteous manner.

• Demonstrated strong cyst service ability to develop, long term relationships with clients.

2/02-11/04 New Business Executive LJ Systems Hayward,CA

• Supplied product information to clients in an assigned territory & conducted business analyses of customer's business communication requirements.

• Implemented post-sale delivery & implementation of LJ Systems solutions at customer locations.

• Proactively developed new customer contacts, reviewed leads & participated in customers' business communication planning.

• Exceeded sales revenue & gross profit expectations quarterly.

• Promoted products & represented company at off-site customer meetings and industry tradeshows.

• Developed new business relationships with strategic partners, resellers & third party vendors.

• Assessed customer needs; develop effective sales proposals, negotiated deals, and ensured successful delivery of product solutions.

04/01- 1/02 Account Executive V-Tek, Fremont, CA

• Responsible for identifying & qualifying negotiating deals.

• Identified dealers, resellers, distributors, & special accounts nationwide.

• Developed and managed relationships with appropriate channel contacts and companies.

• Identified new large sales opportunities.

• Maintained accounts & delivered superior customer service for multiple accounts.

• Provided leadership in post-sales activities for client questions & concerns.

09/97-12/00 Client Services Representative Wells Fargo, San Jose CA

• Responsible for developing new business & consumer accounts while growing existing account base.

• Accountable to work closely with individual clients, interpreting needs, & maintaining outstanding client

relationships, building trust & confidence by providing accurate, & timely financial services.

• Developed a sharply defined, critical mode of evaluating client needs & analyzing investment instruments.

Computer Skills

Windows & Mac, Microsoft office .Excel,Out Look.



Contact this candidate