Customer Service Data Entry

RESUME

TRACY SMITH

My Job History and Summary

TRACY SMITH 296 E. Live Oak Circle.

Thomasville, Ga.31792 Cell #229-***-****

I believe that once you have read over

my resume you will find that I am a

quick learner and learn quickly. I am

very detailed oriented in every area.I

Strive for excellence and perfection

in my work and take pride in doing any

job effectively. I believe I would be

as big of an asset to you as you will

to me. Thank you for taking the time

to look my resume.

Tracy Smith

Employment:

Teleperformance:

Expedia-AMEX

started: 07-2022 to present

Job Duties: currently in training for inbound customer service on their system. Reason for leaving: Client is retracting all promises made when making the switch from sprint to expedia. Sprint/Tmoble remote customer service

started: 12-2021 to 07-2022

job duties: Inbound and outbound customer service calls for the merger of companies.

Reason left Contract was ended early due to completion of merger. Liveops- Nordstrom

Started: June,2021 to Dec.,2021

Job Duties:remote Inbound customer service,

Left liveops due to lack of sufficent time blocks and unsteady income. Hood Industries, Inc. 1033 S. Reynolds

Metcalf, Ga. 31792. 229-***-****

Started: March 21, 2016 to June,2021

Job Duties: I am currently in charge of payroll at our location. My job duties include inputting data for weekly payroll. I handle all of the vacations, paid time off, Insurance payment and all other employee deductions for payroll. I am also the accounting clerk. I manage all incoming AR for our customers. I send out all invoices for payment as well as processing all payments that come into the office. Along with my other duties I also handle and manage all incoming tracts for the mill. I answer and direct all calls coming into the office and maintain the office supplies and cleanliness. I am also in charge of producing the daily production reports and reporting all necessary information to our corporate office. Minor job duties include filing and creating spreadsheets for different departments for their everyday use. Madjax, Inc.

2051 2ND Ave N.E.

Cairo, Ga. 39828. 229-***-****

Started: July 9, 2012 to Current

Job Duties: I am in charge of A/R. My Job duties include management of AR accounts, Collections and reconciliations of accounts. I am also in charge of accepting credit applications and completing the process to either approve or deny the credit request. I handle all of the posting for new sales orders as well as posting all payments to AR accounts. I also take care of the filing and ordering of office supplies. I am currently a personal assistant for some of the upper management as well.

Trails End Resort

3371 Ga. hwy 253 s. Donalsonville, Ga. 229-***-**** Started: November, 2009 to May, 2010

Job Duties: I was the Manager for the resort. My duties as Manager was to make bookings, handle phone calls, take payments, handle collections of slip fees, handle AR,AP, HR and Payroll. I also had to set up daily cleaning schedules of rental properties.

(Same Company and Owner)

Harbor Homes

Thomasville, Ga. 229-***-****

Started: July, 2008 to November, 2009

Job Duties: I was responsible for setting up touring of resort, making sales of House Boats, organizing a Time Share program for resort, AR, AP, assistant purchasing director. I also assisted with the FEMA contract we had. Customer service, bookkeeping, filing, Marketing and head of call center. Senior Life Insurance

Started: April 2004 to July 2008

I was a licensed insurance agent in 6 different states including Georgia. I had to make phone calls to do underwriting to setup insurance applicants. This led into management of 15 employees after 2 years. GSA

Started: Feb, 02 to September, 02

I answered phones, taking notes at meetings, filing and prepping zoning files.

Capital Pkg.

Started: August 2000 to April 2001

Here I did data entry, purchasing, inventory, made sample packages to send to customers, taking orders from customers, proofing jobs before they are started.

Professional Credit

Started: April, 1996 to April, 2000

My duties here were collections, assisting clients with billing, ran data entry department for 2 years, doing monthly and year end accounting and reports.

I am a fast learner. I am a fair person and have good communication skills. I am knowledgeable in computer software to include Microsoft office, Excel, Quick Books, and Lotus 123. I have many skills that I can put to use at any Job offered. I look forward to meeting with you and getting a chance to talk with you further.

Thank You for your time and consideration,

Tracy Smith

References:

Lucas Stewart-past employer 229-***-****/229-***-**** Scott Blanton – Current boss 229-***-****

Brenda Shirk 912-***-****

Phill Bossio 229-***-****

Special skills: Fluent in Microsoft, excel, PowerPoint, QuickBooks, handling of twitter and Facebook accounts.(done for Resort), Lotus and word.

Contact this candidate