Lauren Switzer

*** ****** **** **** ****, SC ****2 adywns@r.postjobfree.com 803-***-****

PROFESSIONAL PROFILE

Customer service oriented professional with 7+ years of healthcare industry experience who is able to coordinate workflows and communicate effectively with co-workers, patients and staff. Follows policies, procedures and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.

State of South Carolina - Patient Care Assistant (PCA) - License # 105872.

Manages time and prioritizes duties in fast-paced, multi-task environments.

Fully capable of organizing large number of records and documents.

Cerner Millennium EMR; Microsoft / MS Word.

KEY QUALIFICATIONS

Medical Billing CMS 1500 CMS 1450 (UB-04) EOBs Co-Payments Tricare Deductibles HIPAA Compliance

Meaningful Use Payment Posting Scheduling Medical Coding ICD-9 ICD-10 HCPCS CPT

Centers for Medicare and Medicaid Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway

Revenue Cycle Management Insurance Verification Insurance Billing Procedures Insurance Claim Processing

Managed Care (HMO, PPO, and POS) Government Payers Third Party Payers Worker’s Compensation

Practice Management Medical Office Procedures Anatomy & Physiology Reimbursement Methodologies

Fee Schedules Outpatient / Physician Inpatient / Facility Medical Terminology

EDUCATION

Ultimate Medical Academy Associate of Science Degree in Medical Billing and Coding, 2019

Aiken Technical College - Graniteville, SC Patient Care Technician Program, 2012

RELEVANT PROFESSIONAL EXPERIENCE

Piedmont Medical Center - Rock Hill, SC 05/2015 - Present

Patient Care Assistant / Unit Secretary

Work with elderly, developmentally disabled, disabled patients required to have crisis prevention and intervention.

Take vital signs and document activities and condition in Cerner Millennium EMR system.

Answer phones and schedule follow up appoints for discharging patients.

Organize paper work and maintain files.

All Types of Care Home Care Assistance - Rock Hill, SC 11/2013 - 04/2015

Home Health Aide

Worked with developmentally disabled and Alzheimer’s patients.

Maintained a safe, secure and healthy environment.

Assisted with activities of daily living - personal hygiene, mobility and feeding.

Handled light housekeeping duties, monitored medications, prepared meals, and ran errands.

National Home Care - Piedmont, SC 06/2012 - 12/2012

Home Health Aide

Oversaw elderly, developmentally disabled, and physically disabled patients.

Monitored vital signs and medication.

Administered bedside and personal care, such as ambulation and personal hygiene assistance.

Handled light housekeeping, prepared meals, and transported to locations outside the home and to doctor appointments.

Private Duty Care - Beech Island, SC 02/2010 - 06/2012

Caregiver

Cared for Alzheimer’s patient in patient’s home.

Administered and monitored medications.

Assisted with housekeeping and meal preparation.

ADDITIONAL WORK EXPERIENCE

Amick Farms - Batesburg, SC 08/2013 - 10/2013

Assembly Line Worker / Cutting Department

Ran and troubleshot production line machinery and performed minor repairs as needed.

Responsible for quality control.

Made equipment adjustments as necessary to produce product within specifications.

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