Ymine J Leon, MBA

Long Beach, CA

adywm9@r.postjobfree.com

PROFESSIONAL SUMMARY

Creative, visionary Change Practitioner with over 15 years’ experience in the corporate setting. Extensive experience in change & training management, development, program management and managing a continuous-improvement organization. Strong skills in facilitating team building, and an open work environment. Sound ability in program management designed to meet organizational goals and objectives. Proficient in working in Workday, HireRight, Taleo, Survey Monkey, Lawson, Captivate and Epic Modules. Outstanding communication and presentation skills with the positive energy to build rapport and collaborate with all levels of employees within an organization.

CORE COMPETENCIES

●Change Management (ProSci Certified)

●Workday Training & Testing Lead administrator

●Epic Credentialed Trainer

●MS Suite Applications

●ClinDoc

●Human Resources

●Talent Acquisition

●Talent Management

●Business Life Cycles

●Project Management

●Effective Communicator

●Business Operations

●Client Account Management

●Self-Motivated

●Market Research & Analysis

●Team Leadership

●Staff Training & Mentoring

●Training & Development

●Report Management

●Time & Resource Optimization

Electronic Health Record (EHR) Management

PROFESSIONAL EXPERIENCE

Change Management & Training Advisor

AltaMed Health

July 2022 – Present

●Responsible for leading the creation and execution of Prosci based change

management strategies that maximize adoption of strategic initiatives, business processes, organizational changes, systems and technology.

●Focused on the people side of change to identify, oversee, and ensure the successful execution of all change management activities for identified projects to drive adoption and lasting change.

● Worked closely with project managers and project teams in integrating change management

activities for large ERP Workday implementation. Lead Training and Testing administrator in Workday project. Assigned new user accounts in Workday Community and Training platform.

SSD Project Management/Training Consultant

Kaiser Permanente

April 2019 – March 2022

●Responsible for providing high quality and cost-effective deployment and optimization training on a variety of clinical computer systems and/or EMR applications to a broad array of end users, including physicians, nurses, ancillary and technical staff.

●Understands and incorporates on an ongoing basis the system enhancements into their training delivery and has expert knowledge of the functionality of multiple applications and associated workflows.

● Creates curricula and delivers customized training to diverse groups.

Project Manager/Training Consultant

UCLA Health

February 2019 – April 2019

●Led all coordination of data collection, set deadlines, team assignments, and summarizing progress of project.

●Prepared reports for senior management regarding status of project.

●Reporting outcomes against approved estimates

●Management of activation support staff

●Management and facilitation of activation activities

●Oversees daily tracking and follow- up on inquiries and issues.

●Creates and modifies custom reports and queries for clinicians.

●Liaison between vendors and providers.

Activation Project Manager (Contract)

University of Maryland Medical System, Linthicum, MD

Oct 2018 – February 2019

●Responsible for executing Project Management responsibilities as applicable to support relevant Epic Activation efforts

●Creation of project support schedules and estimates

●Reporting outcomes against approved estimates

●Management of activation support staff

●Management and facilitation of activation activities

●Support for multiple activation sites within the UMMS facility network

●Executing travel to supported site locations

●Utilizing appropriate tracking and dashboard tools

●Coordinating vendor staff.

Activation Project Manager/Lead (Contract)

The HCI Group, Jacksonville, FL

Jan 2018 – Jun 2018

●Accountable for coordinating and completing EMR project which involved the planning and implementation of HRG software applications with vendor.

●Interacted with clients of all levels and develops working relationships that increased the likelihood of long-term corporate partnerships.

●Ensured commercial thinking and ability to work collaboratively across the network.

●Led all coordination of data collection, set deadlines, team assignments, and summarizing progress of project.

●Prepared reports for senior management regarding status of project.

Credentialed Trainer/EHR Consultant

UCLA, UC Irvine, UMC Las Vegas - Optimum HealthCare IT

Jan 2017 – December 2017

●Conducts Epic Ambulatory provider and clinical staff training as well as supervises Go-Live support for Ambulatory and ClinDoc.

●Trains end-users, super users, and training support staff, during optimizing initiatives.

●Collaborates with the project manager to assist with the development, validation, and upgrade of training materials.

●Oversees daily tracking and follow- up on inquiries and issues.

●Creates and modifies custom reports and queries for clinicians.

●Liaison between vendors and providers.

●Accountable for managing Technical Dress Rehearsal (TDR) support before implementations.

●Manage stakeholder expectations and developed productive partnerships for improving productivity.

Program Manager

Ochsner Health System, New Orleans, LA Jul 2016 – Jan 2017

●Responsible for end to end Implementation and Testing of Workday Application.

●Utilized and applied an understanding of budgeting, project management and resource management to assigned project.

●Demonstrated presentation and written communication skills, including proposals, policy and document writing.

●Applied strong facilitation and negotiation skills to lead project meetings, achieved project results and manage vendor relationships.

●Collaborated with physicians, nurse leaders, and staff.

●Complied comprehensive data for internal and public reporting.

●Unquestionable integrity, credibility, and character with demonstrated high moral and ethical behavior.

●Implemented frontline training programs that improved organizational goals in HCAHPS, employee engagement, and retention.

●Performed needs analyses to define opportunities for new and improved personal/business solutions and financial services.

Senior Consultant

Talent Management

Sept 2013 – Jul 2016

●Supported and executed talent management programs on a regional level.

●Created simple and innovative, best-in-class processes and tools that support the business strategy.

●Engaged in concepts, tools, and processes for talent management as well as talent relationship management of defined talent pool employees.

●Monitored execution of processes and tools as well as reported on predefined metrics and ensured operational excellence.

●Partnered closely with management to provide coaching and guidance on talent management topics.

●Managed projects that design new and innovative talent management processes.

●Improved leader development through training and education programs designed to increase business acumen and organizational effectiveness.

●Developed and tracked program metrics and analyzed outcomes for efficiency and effectiveness.

●Evaluated programs to ensure education and training are synchronized and compliant with local laws and regulatory requirements.

Senior Talent Acquisition Recruiter

Talent Management

Nov 2011 – Sept 2013

●Developed and implemented talent acquisition policies and practices and ensured their execution in organization.

●Spearheaded organizational staffing goals for Epic project implementation and IT are recruitment system-wide.

●Accountable for the implementation of the Epic training classes while providing direction of three Credentialed Trainers to oversee new hire clinician/physician training requirements.

●Reviewed the recruiting process and ensured that candidates chosen had optimal experience.

●Documented all hiring made, metrics of employees and associated reports.

●Determined communication strategies in organization and ensured proper communication between human resource team and candidates.

●Accountable for managing the Talent Acquisition Team in the hiring process for new hospital mergers and acquisitions as well as for clinical and retail pharmacy recruits.

●Collaborated with the IT team to upgrade TALEO to improve external hiring experience.

Epic Credentialed Trainer (Ambulatory Physicians)

Intellect Resources, New Orleans, LA

Aug 2010 – Nov 2011

●Successfully trained a diverse audience of End Users for their role in the use of Epic's resolute program.

●Created information to implement the knowledge of departmental workflow and procedures associated with use of Epic software.

●Provided support to various clinics within the medical group system to address support issues during go-live.

●Assisted in resolving training and support issues during go-live, and communicated and escalated various issues to ensure a swift resolution.

●Supported Operational Implementation team by documenting workflows, and suggesting back practices in areas where gaps were discovered.

Recruitment Regional Manager

Dept. of Defense (Marine Corps), New Orleans, LA/Houston, TX

Mar 1998 – Aug 2010

●Directly provide full life cycle recruitment for Assistant General Manager and regional corporate positions.

●Developed and maintained a network of contacts to help identify and source qualified leaders.

●Identified and recommended recruitment strategy for all assigned open positions and communication strategy with hiring managers, leverage online recruiting resources and in-house recruiting tools to identify and recruit the very best candidates.

●Created and employed an effective sourcing strategy with successful techniques to identify a high quality, diverse candidate pool in an efficient, cost-effective manner, to include phone sourcing, internet, social media, job fairs and networking.

●Performed more complex quantitative and qualitative analysis for business processes and projects.

●Lead Manager and Principal Sales Trainer for Louisiana and Texas Region (88 recruiters/13 direct reports).

●Project Management and oversight of statewide recruiting activities.

●Counseled underperforming staff and conducted performance appraisals to ensure consistency and development for DOD recruiters.

EDUCATION

●Master of Business Administration - University of Phoenix, New Orleans, LA

●Bachelor of Arts in Human Resource Management - University of Phoenix, New Orleans, LA

LICENSES AND CERTIFICATIONS

●Certified Credentialed Epic Ambulatory Trainer ProSci Certified Change Practitioner

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