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Customer Service High School

Location:
Michigan City, IN
Salary:
19 hr
Posted:
August 13, 2023

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Resume:

LISA

HERRELL

**********@*****.***

219-***-****

Laporte, IN 46350

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

PROFESSIONAL SUMMARY

Jaeger Unitek Sealing Solutions - Finishing Operator La Porte, IN • 11/2021 - Current

Dollar General - Store Manager

Shelbyville,Ky • 05/2012 - 07/2015

Amcor Flexibles - Lamination Helper

WORK HISTORY

Inspected finished products for quality and adherence to customer specifications.

Made sure that products were produced on time and are of good quality.

Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

• Maintained organized work area by cleaning and removing hazards. Organized and prepared workstations and materials needed for operations to maximize productivity.

Met production targets and tight deadlines by collaborating closely with team members.

• Inspected products and machines to maintain quality and efficiency. Trained new production staff members on safe and efficient production procedures and proper machine operations.

Examined incoming materials and compared to documentation for accuracy and quality.

Managed inventory control, cash control, and store opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Completed point of sale opening and closing procedures. Rotated merchandise and displays to feature new products and promotions.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

• Assisted with hiring, training and mentoring new staff members. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

• Approved regular payroll submissions for employees. SKILLS

• Training Junior Team Members

• Assembly Instructions

• Specifications Verification

• Preparing Shipments

• Safety Policies and Procedures

• Productivity Standards

• Basic Computer Skills

• Work Order Review

R Nelson Snider High School

Fort Wayne, IN • 05/1984

High School Diploma

EDUCATION

Shelbyville,Ky • 03/2008 - 05/2013

• Followed supervisor instructions to complete tasks on time. Performed manual labor and random jobs to help teams accomplish goals.

Cleaned and straightened work areas to maximize productivity and safety.

Maintained work areas by cleaning and straightening for maximum productivity and safety.

• Used equipment properly to avoid workplace hazards or injuries.

• Operated various hand and power tools to complete general tasks.

• Practiced company policies to promote safety and compliance.

• Inspected and adjusted work performed to meet expectations. Volunteered for additional assignments during peak work periods to keep tasks on schedule.

Read plans, instructions or specifications to determine work activities.

Supported production needs by performing routine tasks using standard procedures and equipment.

• Participated in training sessions to enhance skills and knowledge.

• Used hand trucks and forklifts to load, unload, and transport items. Monitored machinery to identify concerns, make corrections, or report complex problems.

• Examined work to verify conformance to specifications. Maintained work records and logs to help management track production and generate reports.

Weighed and measured items to prevent waste and meet quality standards.



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