Customer Service Data Entry
Resume:
Tiarra Lee
Detroit, MI *****
******.*********.***@*****.***
A hardworking woman, with a positive can do attitude. Motivated to be better and better my surroundings. Self motivated, encouraged to be better than I was yesterday. I am strong and confident that I can fill any role. A very dependable and teachable person who loves to interact with people. Looking for a longterm career with room for growth and advancement. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Property Manager
Essential Property Management - Detroit, MI
October 2021 to July 2022
I leased/ managed newly renovated apartments. Corresponding with construction crew along with maintenance to ensure needs / demand were being met for resident / prospective residents in a timely manner. I Love my resident sand they love and respected me. I gave been faced with with many obstacles but ive managed to conquer them with grace. As i try to do daily, in hopes that tomorrow will be better. In having this can do attitude I advanced from leasing agent to Assistant Manager in less than a years time, because of my hard work and dedication to my role. I'm in a point on my life where I just want stability, support, and room for growth in a company that trusts me and the decisions I make. Office Administrator/leasing agent
Jackson Ace LLC - Detroit, MI
March 2017 to August 2017
-Filing.
-Mail and correspondence.
-Data entry and computer work.
-Answering phones/customer service
-processing payments/applications
-Advertising
Property Manager/Leasing Agent
Alltimate Property Management - Flint, MI
March 2015 to June 2016
Responsibilities
Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units. Contracts with tenants by negotiating leases; collecting security deposit. Accomplishes financial objectives by collecting rents; paying bills; initiating corrective action. Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services
Maintains building systems by contracting for maintenance services; supervising repairs. Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies. Enforces occupancy policies and procedures by confronting violators. Prepares reports by collecting, analyzing, and summarizing data and trends. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Accomplishments
I moved in a lot of great,rent paying tenants. Make sure i met/meet the needs of all my tenants. Skills Used
Listening skills, Organizational skills, Customer service skills,Quick learning skills. Sales Associate/Customer Service/Cashier
TJMAXX - Flint, MI
August 2014 to December 2014
Responsibilities
Greeted customers and determined their needs and wants Discussed type, quality and number of merchandise required for purchase Recommended merchandise based on individual requirements Advised customers on utilization and care of merchandise Provided advice to clients regarding particular products or services Explained the use and advantage of merchandise to customers Answered customers’ queries and concerns
Showed the live working of merchandise
Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates Prepared sales contracts and accepted payment through cash, cheque and credit card Assisted in display of merchandise
Maintained sales records for inventory control
Accomplishments
Provided excellent customer service
Increased sales
Skills Used
-Customer service
-Inventory/stock
-Cashier operator
-Sales
-General cleaning
Education
High school diploma
Inkster High School - Inkster, MI
2004 to 2008
Skills
• Microsoft office (2 years)
• Customer Service (4 years)
• Office Administration (3 years)
• Data Entry (4 years)
• Apartment Maintenance
• Property Management
• Marketing
• Management
• Receptionist
• Filing
• Organizational Skills
• CSR
• Customer Care
• Call Center
• Customer Support
• Property Leasing
• Yardi
• Communication skills
• Fair Housing regulations
• Microsoft Outlook
• Microsoft Excel
• Section 8
• Office Management
Additional Information
Skills Summary
Very good with people, works very well as part of a team. Quick/Open minded, Considered a fast learner of new skills. Strong(physically/mentally)
Capable of completing work assignments without constant supervision, and always takes pride in a job well done.
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