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Customer Service Tech Solutions

Location:
Houston, TX
Posted:
August 13, 2023

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Resume:

Javier Marchee

Houston, TX *****

adywgb@r.postjobfree.com

+1-228-***-****

I Synita Floyd, am writing this letter of recommendation for Javier Marchee, as he is simply an outstanding worker.

Javier worked the 2020 Census under my supervision, and I was never in doubt of his dedication. His willingness to always do his best and beyond was truly a sight to behold. Whatever was asked of him, he responded to immediately and to an exemplary degree. I was so impressed with Javier's work that I recommended him more than once for extra duties in other zones. He performed to such a degree while doing so that his precision to detail was recognized by other supervisors as well.

I am pleased to recommend him for whatever position he seeks in his future endeavours, as I have. If needed my contact information is: adywgb@r.postjobfree.com Willing to relocate: Anywhere.

Authorized to work in the US for any employer.

Authorized to work in the US for any employer

Work Experience

Traveling Field Representative

United States Government Census Bureau - Ocean Springs, MS May 2019 to Present

I must collect household and demographic information by canvassing assigned areas. I also as an enumerator must appropriately document and report the results that I find. Seeing who live in the household during April 1st, 2020. I also travel and got paid for miles and per diem, and hotel stays. Traveling would be 100% ok for me. Multi-Skilled Technician

Memorial Hospital at Gulfport - Gulfport, MS

January 2023 to June 2023

Responsibilities and Duties

• Phlebotomy, labs for patients

• Maintaining a professional image and rapport with patients, visitors, physicians, and colleagues.

• Recognizes the normal growth and development appropriateness for patients.

• Provide and maintain the hygiene/cleanliness of patients and their environment.

• Providing physical support for patients with activities of daily living (ADLs) and personal hygiene, including bathing, dressing, ambulation, transferring in/out of bed toileting, walking, standing or exercising.

• Performs or assists with performing nutritional/hydration interventions

(feeding, providing fluids, water, or snacks).

• Collectively working with various disciplinary team members remaining current with the patient's condition, treatment plans, and suggested activities.

• Competently performs tasks, collecting and recording patient data (vital signs, intake

& output, simple wound dressing change). I would also when close to shifting change around 2:30 am get my last set of vitals and get the last Q6 or Q4 CBG/ACHS or Blood sugar as you would call it. I would also get the lab sticks that have to be done on that patient for doctors’, orders.

• Recognize and report changes in patient condition(s) to medical or nursing staff.

• Utilizes proper health and safety measures to protect both the patient and staff.

• Perform general transportation and courier duties as directed.

• Proactively participate in problem-solving initiatives.

• Demonstrate continued professional growth through setting goals and participating in Evidence Base tasks.

Reviewing patients' charts, and checking the orders that are in the computer database from the doctor, to know more about the patient, and a better look on to know what's wrong with that patient before you go in their room and do a daily report on them. Needs to know if those patients are NPO, on a Regular diet, or on a special type of diet as in cardiac or diabetic consistent diet as well. Some of the patients are on Netur thick because it's hard to swell thin liquids, and then the rare patients that are on a clear liquid diet where they can only have liquids and no soft food or regular solids. After every patient is seen I then do my documentation.

Field Representative

United States Government-Department of Commerce, Bureau of the (CENSUS) - Gulfport, MS August 2019 to June 2023

I must collect household and demographic information by canvassing assigned areas. I also as an enumerator must appropriately document and report the results that I find. Seeing who live in the household during April 1st, 2020. I also travel and got paid for miles and per diem, and hotel stays. Traveling would be 100% ok for me. Tax Preparer

Turbo Tax - Cincinnati, OH

April 2013 to December 2022

Responsible for preparing income tax returns of business firms and individuals. Calculate sales tax returns and depreciation for various tax reports. Answer client queries regarding tax codes and appropriate deductions Advice clients about investment strategies to minimize their taxes as per tax laws. Provide payroll services to corporate firms and businesses. Perform e-filing tasks as per schedule.

Addressed complex tax issues and tax deduction problems of clients. Carry out thorough research for new tax software and select the most efficient software for the company. Assist clients about legal issues, tax amendments and payment plans. Maintained confidential information, such as pay stubs, w-2's, social security numbers and copies of customers.

Identification card. Prepared estimates and actual tax returns for people. Travel Leaner and Hanger Field Monitor

Tetra Tech Labour Force Staffing Services - Petersburg, VA March 2021 to September 2021

We are an Emergency Management Services company performing Leaner and Hanger Monitoring services for communities that have been impacted by severe storms and flooding. In anticipation of community needs this hurricane season in the Louisiana, Texas, Alabama, Mississippi, and Florida also other regions, in the event of an emergency! Leaner and Hanger Monitors audit and manage trucks (following them on their route to clear hazard areas) as a representative of the government to ensure that tree in the right of way is not in a hazardous position, and properly identified which tree is Leaner or Hanger and measure also take pictures. Travel Disposal Field Monitor

Tetra Tech Labour Staffing Services - Rockville, VA March 2021 to September 2021

We would do disposable out at a yard where there where debris drop off by workers through Mid-Atlantic or through Phillip and Jordan and when they would come to the yard with their type of Veg debris, we would use a lift to go up in the air and rate the load for their pay score and then print out the badge receipt and hand it to them in their badges. Afterwards we would write the capacity and the load also crew information down until the next truck comes.

• Maintained equipment

Cell Phone Technician Consultant

MarketSource/Target Mobile - D'Iberville, MS

January 2017 to March 2021

• Ability to adapt communication style to build trusting relationships with guests and influence tech solutions

• Ability to provide personalized tech solutions through guest engagement, product training, demo events and actively selling

• Experience in retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies

• Knowledge of tech products including: video game trends, connected home lifestyle, tech accessories, TV technology and networking

As a Tech Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Gain knowledge from store tools to know your store sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times

• Be a Tech Enthusiast

• Stay current on top sellers and current technology trends to help guests find the right technology solutions and accessories to complete their purchase

• Inspire guests through personal recommendations

• Drive the total Electronics business (TV and Home Electronics, Imaging and Office, Portable Electronics, Mobile/ Accessories, Video Games)

• Create an inviting shopping environment by ensuring product is in stock, signed correctly, and available for guests to shop

• Encourage guests to explore Electronics with confidence by making sure the area is clean and ensuring displays are functioning correctly

• Support changes to product assortment and keep Electronics inspiring to guests all year round by remerchandising new product and maintaining a brand space following new sets

• Active Selling

• Greet the guest and introduce yourself as the consultant in the department while balancing current task

• Ask open-ended questions to understand the guest needs and wants and share features and benefits with the guest

• Offer expert advice, personalized tech solutions or validation on products they've already researched

• Be an advocate for owned brands and knowledgeable about their benefits (extended returns, price point, guarantees, etc.)

• Use Demos to introduce guests to tech they have not tried before

• Use displays as conversation starters to introduce guests to new categories and let them experience products first-hand

• Help the guest get the most out of their new tech purchase by sharing options to protect their device with a case, carrier or

Protection Plan

• Upon final selection, ask if there is anything else you can do for the guest; thank them for shopping at Target and remind them that you are here to help in the future

• Leverage Tech Routines to prioritize guest interaction and engagement while balancing tasks

• Provide service and a shopping experience that meets the needs of the guest

• Always demonstrate a culture of ethical conduct, safety and compliance

• All other duties based on business needs

What we are looking for

We might be a great match if:

• Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests

• Providing service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at Target

• Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do

• You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day

(especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Tech

Consultant.But there are a few skills you should have from the get-go: Travel Collection Debris Monitor

Tetra Tech Labour Force Staffing Services - Gulfport, MS November 2020 to January 2021

We are an Emergency Management Services company performing Field Debris Monitoring services for communities that have been impacted by severe storms and flooding. In anticipation of community needs this hurricane season in the Louisiana, Texas,

Alabama, Mississippi, and Florida regions, we are currently hiring Field Debris Monitors in the event of an emergency! Sign up today to be notified of activations and hiring fairs. Field Debris Monitors audit and track contractor trucks (following them on their route to clear debris) as a representative of the government to ensure that loads are properly identified and tracked (you will not actually be removing debris but monitoring the workers who are doing so). Traveling Canvasser Temporary Temp Surveyor

National Market Research United States Field Strategies - Bedford, NH October 2020 to November 2020

Full Job Description

Company Summary

In Field Strategies is a leading national grassroots and strategy firm. The firm provides a comprehensive suite of grassroots services that includes grassroots network building, door-to-door canvassing, peer- topper texting, public opinion and survey research, petition and signature gathering, persuasion, absentee and early vote push, and GOTV (Get-Out-The-Vote) with a grassroots mobilization network in all 50 states.

Traveling Enumerator

Wal-Mart Sales Associate

Walmart - Ozark, AL

August 2017 to November 2020

Responsibilities

Worked in the meat department, handling meat with care, taking meat off truck, and put it in the freezer, put it on the pallets, and also take upc numbers off the meat wall to reply to the trays so I can reply the meat wall, in the store. I also help customers with their orders when they wanted something in their needs.

Traveling Caregiver/Personal Assistant

Home Instead Senior Care - Ocean Springs, MS

June 2019 to August 2020

As a Care Giver, I provide a variety of non-medical services that allow seniors to remain in their homes. These services generally fall under three categories: Companionship. Home Helper

Personal Care

Companionship

Companionship services are those that stimulate, encourage and assist an individual. The primary responsibilities of Companionship services include the following: Providing companionship and conversation.

Providing stabilization and assistance with walking Preparing meals and cleaning up meal-related items Providing medication reminders and appointment reminders Home Helper

Home Helper services generally involve light housekeeping, errands or incidental transportation. The primary responsibilities of home Helper services include the following: Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, etc.)

Washing and ironing laundry

Running errands

Accompanying clients to appointments

Personal Service

Personal Services are personal in nature and often include assistance with activities of daily living. The primary responsibilities of Personal Services include the following: Assisting with bathing. Assisting with grooming

Assisting with toileting and incontinence issues

Secondary Responsibilities

Secondary responsibilities include the following:

Contributing to a positive living environment to enhance a client's quality of life Performing other reasonable duties as assigned.

Reporting hours according to office policy

Reporting any significant changes in a client's needs or living conditions Regularly communicating with supervisor and office staff Each Home Instead Senior Care franchise office is independently owned and operated. Human Resource Documents. Recruitment. Care Giver Job Description home. Also, be sure to wear boots and a heavy coat as you may be required to walk several blocks to get to the home. For those Care Givers doing overnight shifts, you may dress more comfortably. Potential Qualifications

I the Care Giver my position may require you to run errands and provide incidental transportation for a client using your vehicle or a client's vehicle. You must have own vehicle and provide a valid driver's license and current auto insurance.

Potential Schedules

I the caregiver Care Giver my position provides opportunities for a variety of shifts, including overnight. Each Home Instead Senior Care franchise office is independently owned and operated. Human Resource Documents. Recruitment

Cell Phone Technician Consultant

Market Source/Target Mobile - D'Iberville, MS January 2018 to September 2019 When we activate a sales force of passionate and specialized Tech Consultants, guests feel welcomed and inspired and make Target the go-to Electronics destination. Our Tech Consultants have product knowledge, personalized suggestions and solutions through active selling and product demos making the Electronics experience easy and rewarding for guests. It is their priority to put the guest first.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Tech Consultant can provide you with the:

· Ability to adapt communication style to build trusting relationships with guests and influence tech solutions.

· Ability to provide personalized tech solutions through guest engagement, product training, demo events and actively selling.

· Experience in retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies

· Knowledge of tech products including video game trends, connected home lifestyle, tech accessories, TV technology and networking

As a Tech Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:

· Gain knowledge from store tools to know your store sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times.

· Be a Tech Enthusiast

· Stay current on top sellers and current technology trends to help guests find the right technology solutions and accessories to complete their purchase.

· Inspire guests through personal recommendations.

· Drive the total Electronics business (TV and Home Electronics, Imaging and Office, Portable Electronics,

Mobile/ Accessories, Video Games)

· Create an inviting shopping environment by ensuring product is in stock, signed correctly, and available for guests to shop.

· Encourage guests to explore Electronics with confidence by making sure the area is clean and ensuring displays are functioning correctly.

· Support changes to product assortment and keep Electronics inspiring to guests all year round by remerchandising new product and maintaining a brand space following new sets.

· Active Selling

· Greet the guest and introduce yourself as the consultant in the department while balancing current task• Ask open-ended questions to understand the guest needs and wants and share features and benefits with the guest.

· Offer expert advice, personalized tech solutions or validation on products they've already researched• Be an advocate for owned brands and knowledgeable about their benefits (extended returns, price point, guarantees, etc.)

· Use Demos to introduce guests to tech they have not tried before.

· Use displays as conversation starters to introduce guests to new categories and let them experience products first-hand.

· Help the guest get the most out of their new tech purchase by sharing options to protect their device with a case, carrier or

Protection Plan

· Upon final selection, ask if there is anything else you can do for the guest; thank them for shopping at Target and remind them that you are here to help in the future.

· Leverage Tech Routines to prioritize guest interaction and engagement while balancing tasks.

· Provide service and a shopping experience that meets the needs of the guest.

· Always demonstrate a culture of ethical conduct, safety and compliance

· All other duties based on business needs.

What we are looking for

We might be a great match if:

· Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests.

· Providing service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at Target.

· Stocking, Setting and Selling Target products sounds like your thing That's the core of what we do.

· You aren't looking for Monday thru Friday job where you are at a computer all day, we are busy all day.

(Especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded the good news is that we have some amazing training that will help teach you everything you need to know to be a Tech.

Consultant. But there are a few skills you should have from the get-go: Temp Warehouse Worker

Johnston Peanut Butter Mill - Brundidge, AL

November 2010 to March 2012

I would stand on a line and full peanut butter jars with peanut butter in it and then put the lids on and start all over again.

Crew Member/Cashier

Wendy's - Cincinnati, OH

April 2005 to December 2008

I would cook and make sandwiches and clean, keeping area clean, etc and go to the front and help on registers.

Education

Associate in cosmetology

Blue Cliff College - Gulfport, MS, US

March 2022 to June 2023

High school diploma

James Madison High School - Norcross, GA, US

February 2021 to February 2022

Skills

• Construction

• Research (8 years)

• English

• Receptionist (9 years)

• Web Development

• Social Media Management

• Adobe Dreamweaver

• Photoshop (10+ years)

• Salesforce

• Dropbox (9 years)

• Search Engine Optimization (SEO)

• Events Management

• Typing

• Construction Experience (4 years)

• Microsoft Office (10+ years)

• Excel (10+ years)

• Typing (10+ years)

• Sales

• QuickBooks

• Proofreading

• Fundraising (5 years)

• Process improvement

• WordPress

• PPC Campaign Management

• Security (8 years)

• Graphic Design

• Door-to-Door Experience

• Digital Marketing

• Customer service

• Copywriting

• Filming

• Video Production

• Computer Networking

• Basic Computer Skills (10+ years)

• Customer Service (10+ years)

• Windows

• Personal Assistant Experience

• Care plans

• Communications (10+ years)

• Cost control

• Sales (10+ years)

• Adobe Creative Suite

• Humanity Schedule Setting (3 years)

• Excel (5 years)

• Restaurant experience

• Content Creation LINKS http://nevaehsantinez.doodlekit.com/home#

• Data collection

• Basic Html (10+ years)

• Accounting (1 year)

• Market Research

• Adobe InDesign

• Writing Skills

• Public Relations

• Google Docs (9 years)

• User Experience (UX)

• Content Development

• Drawing (10+ years)

• Adobe Premiere

• PowerPoint (9 years)

• Google Analytics

• Website Design (10+ years)

• Illustrator (10+ years)

• Microsoft Office

• Computer skills

• Telecommunication

• Marketing (9 years)

• Receptionist

• Retail Sales (10+ years)

• Photography

• Cost control

• Analytics

• Food Handling

• Product Demos

• Video Editing

• NetSuite (1 year)

• Email Marketing

• Branding

• Microsoft word

• Blogging

• Phlebotomy

• Photo editing

• Brake repair

• Documentation review (3 years)

• Business development (6 years)

• Art direction (3 years)

Certifications and Licenses

First Aid Certification

CPA

Food Handler Certification

Hazardous Waste Operations & Emergency Response Training BLS Certification

Driver's License

CPR Certification

Diplomate in Laboratory Management



Contact this candidate