Data Entry Customer Service
Resume:
Patty Malick
Goodyear, AZ 85338
**********@***.***
Chubb Insurance Phoenix, AZ 2022-2023
Data Entry Operation
Enter customer information, cancel policies, DNR policy, 75days letters sent out to customer
Reinstate policies,
The Boeing Company – Auburn, WA 1986—2018
Team Lead and Shipping Distribution Facilitator 2012—2018
Monitored and oversaw efforts to provide quick and safe turnaround on orders for hazardous airplane materials. Tasks included supervising teams of employees, ensuring compliance with regulations for handling hazardous materials, conducting inventories of materials, and ensuring accurate and efficient completion of materials orders.
Factory Consumables Handler 2007-2017 Facilitated, coordinated, and reviewed the work of employees to ensure their successful completion of all tasks including ordering, receiving, recording, storing, checking, issuing, shipping of tools and shop supplies, inventorying, and recording. Input all data into recordkeeping programs and produced charts and graphs. Ensured safe disposal of hazardous materials per government regulations. Operated several computer systems to ensure communication between shifts.
Materials Processor 1986—2006
Lead and coordinated moving airplane parts to different departments. Tasks included data entry, reading airplane drawings, removing out-of-date surplus parts, handling hazardous materials and waste, organizing materials, maintaining inventory of tools, and maintain accurate records and documentation for materials status. Operated heavy machinery to move materials while complying with Federal Aviation Administration regulations.
Education and Training
Associate of Science: Aerospace Blueprints 1987
Boeing Employees Education Program: Auburn, WA
High School Diploma 1982
Foster High School: Tukwila, WA
First Responder and Emergency Planning Training 2003
Communication Tie-In (Orally and Writing) Training
Federal Aviation Administration Requirements Training 1995
Hazardous Materials Training 1989
Skills
Team leadership
Quick learner
Positive learning processes
Excellent with customer service
Verbal and written communication
Prioritization and multi-tasking
Results-oriented
Proficient with Microsoft Office
Report generation and analysis
Attention to detail
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