Nicholas Khainza

Umoja* street, Kangundo road, Nairobi 53121

+254*********

PROFESSSIONAL SUMMARY: Experienced in Hospitality industry with Room divisions and House- keeping sectors at 5star hotels. Excellent reputation for resolving problems, improving customer satisfaction, and hard working. Competent and dependable housekeeper. Value for impeccable standards in maintaining a clean, satisfied, tidy and peasant environment for hotel guests and clients. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.

Cleaning techniques

Team work skills

Chef support

Communication

Organization

Kitchen equipment operation

WORK EXPERIENCE

HOUSEKEEPER 01/2018-01/2020

Oryx Airport Hotel (Qatar)

Cleaning elevators, glass and planters in public areas such as lobby, pool and public restrooms.

Carried lines, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.

Removed waste papers and other trash from premises to designated area.

Kept building entryway glass clean and polished for professional presentation.

Verified cleanliness and organization of storage areas and carts.

Arranged for provision of extra room-bedding lines, towels, and furniture to satisfy guests with special needs.

Documented and reported all necessary facility and building repairs observed.

Completed laundry services with special attention to care instructions, including hand- washing and dry cleaning.

Cleaned and buffed the floors using industrial cleaning equipments.

Vacuumed rugs and carpeted areas in offices, lobbies and corridors. KITCHEN ASSISTANT 02/2014 to 06/2016

Voyages Hotel

Prepared dishes for catering events or during high-volume shifts.

Used down times to prepare ingredients and restock supplies for expected busy periods.

Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.

Maintained clean, trash-free workspaces to maximize productivity and safety.

Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.

Prepared cooking supplies, ingredients and work stations during opening and closing procedures to maximize efficiency.

Assisted servers by providing glassware and utensils to guests.

Followed hotel procedures for key control, lifting heavy objects and using chemicals.

Met high hotel standards for work procedures, dress, grooming, attendance, and punctuality. EDUCATION

High school diploma

St benedict, Western Kenya.

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