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Customer Service Team Member

Location:
Lagos, Nigeria
Posted:
August 13, 2023

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Resume:

ODELEKE ODEFUNKE

Lagos, Lagos 234********** adywc8@r.postjobfree.com

PROFESSIONAL SUMMARY

I look forward to an engaging organization where I can contribute my potentials, qualities and training to achieving the corporate objectives whilst gaining a robust professional tutelage, experience and skill. I am an aspiring Data Analyst, Research Analyst or a Business Analyst. I am currently in the process of acquiring the fundamental data analytic skills required to achieve this goal. Thus, I am open to a work culture that would help me achieve this goal through experiential training.

SKILLS

• Ms. Excel

• Tableau

• Ms. Word

• Ms. PowerPoint

• Power BI

• Bank Reconciliation

• Customer Service

• Bank Tellering

WORK HISTORY

2019

Access Bank Plc.

Outsourced Bank Teller

• Handling various kinds of Customer transactions

• Validating account and accepting deposits

• Processing payments through 3rd-party platforms

• Processing withdrawals and transfers

• Cheque clearing, money orders and draft processing

• Cash counting and other administrative duties

• Other customer services and front desk responsibilities 2017 – 2018

National Board for Technology Incubation

NYSC – Scientific Officer

• Collaborate with Scientist, Researchers and Engineers to conduct analysis, develop test and interpret results.

• Team member in the development of new product lines.

• Assist with specimen gathering for research and product development purposes.

• Preparation of labouratory reports.

2015

FAN MILK

Quality Control and Inspection Intern

• Checking quality of incoming and outgoing products

• Monitoring production process ensuring all hygiene rules are adhered to

• Identifying potential and actual malfunctions on production line and proposing immediate resolution

• Conduct PH tests, viscosity test, sugar level test and FTS (physical tests).

• Ensuring assembly lines adheres to standards and legal requirements

• Assist with filling application and processing food licenses and liaise with other Standards organization

• Responsible for HSE compliance in the factory.

EDUCATION

2016

Bachelor of Science: Industrial Chemistry

OSUN STATE UNIVERSITY, OSOGBO

2011

Senior School Leaving Certificate

QUEENS SCHOOL, IBADAN

REFEREES

To be provided on request.



Contact this candidate