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Customer Service Human Resources

Location:
Kearny, NJ
Posted:
August 14, 2023

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Resume:

Dayna De Anni

201-***-**** adyw9z@r.postjobfree.com

Education

Caldwell University, Caldwell NJ

Bachelor of Science in Business Administration Concentration in Human Resource Management May 2018

Professional Skills

Analytic—Use statistical packages to analyze data and make recommendations

Self-starter—anticipate needs and find solutions without prompting

Focused—can navigate through ambiguity and gray areas, not losing sight of end goal

Strong communicator—clear, concise writer and speaker with excellent PowerPoint skills

Project management—detail-oriented management of multiple projects in fast-paced environment

Positive people skills—upbeat, creative, easy to talk to, able to put people at ease

Professional Experience

Vendor Manager/Requisitioning Specialist- One Main Financial (Citibank) 2022- 2023

•Prepare and manage "time and material” SOWs and “fixed price” SOWs for vendors

•Hire managers for various projects and functions in the loan processing office

•Coordinate gathering required supplier information and upload in VMS Coupa

•Run reports on workers and managers with missing and/or unapproved timesheets

Client Service Representative-PRO Unlimited onsite at KPMG Montvale, NJ 2019- 2020

•Screen and hire hundreds of employees across KPMG, both US and international

•Utilize Microsoft Excel and Wand VMS to run and manage weekly expiration report

•Manage the onboarding and off-boarding of employees

•Administrative support/customer service calls and associated follow up

Human Resources Student Worker Caldwell, NJ 2017

Review resumes, coordinate interviews, prepare new hire documents

•Manage daily operations of the HR department in the office

•Assist benefits and payroll processes

•Communicate policies, procedures, and government regulations

Caldwell University Marketing Internship Caldwell, NJ 2018

•Explore new audience engagement tactics and new social networks to reach target audience

•Monitor CMS and social media platforms to send emails, newsletters, etc.

•Prepare marketing copy, business communications, and reports

•Propose new ideas to improve event planning

All Angels Learning Center North Arlington, NJ 2015-2019

•Coordinated development of pre-K curriculum, activities, and events for the center

•Train new daycare assistants on health and safety standards

•Implement state-approved preschool curriculum

•Maintain confidential and organized filing system with all client records

Leadership/Volunteer

•Society for Human Resource Management member (SHRM)

•Organizer of Bergen County Children’s Aid and Family Services Toy Collection

•Organizer of Hackensack University Medical Center for Tomorrow’s Children Arts and Crafts Collection

•Delta Mu Delta

•The National Society of Leadership and Success



Contact this candidate