Housekeeper & Front Desk Ramada Plaza, Portland Maine

AUGUST 2020 – CURRENT

• Created a checklist of daily stocking of housekeeping carts that improved inventory management and prevented unnecessary trips to stockroom during cleaning rounds

• Performed various housekeeping duties; such as making beds, vacuum and wash floors, clean bathrooms and kitchenettes, disinfect furniture and fixtures, shampoo carpets when necessary

• Answer customer questions and resolved any issues, ensuring that company policy and procedures were followed and customer service was at the highest level possible

• Performed any other duties requested by manager such as; laundry, front desk fill in, set up and stock coffee station/breakfast bar

• Sanitize all public furniture and fixtures, vending machines, door handles, etc Commercial Covid Sanitization Cleaner People Ready MARCH 2019 – AUGUST 2020

• Carried out cleaning tasks such as: dusting, washing and disinfecting of sinks, toilets, kitchenettes, trash cans, desks, tables, countertops, meeting rooms, walls, and restocking amenities, sweep and mop floors

• Stripped and waxed floors once a semester in each of my five buildings

• Kept organized record of supplies checklist and my supply closets

• Responsible for the cleaning of 5 buildings on UNH campus 2nd and 3rd shift, five days a week, as well as signing the keys in and out and not losing them

• Kept record of any inventory taken from the main warehouse and made sure numbers were correct so the company would always have inventory on hand at all times, made note of items we did not use often

• Restock hand sanitizer and sanitizing wipes for every table and office Residential Cleaning Supervisor We Clean Cleaning Co. AUGUST 2013 – MARCH 2019

• Established and maintained clean and comfortable home environments by performing cleaning duties including vacuuming, cleaning windows, wood work, dusting, washing floors, and cleaning bathrooms, rental turn-overs, construction cleanings, and “show ready” listings

• Assisted owner in achieving deadlines, inventory management, hiring, training, and ensuring top customer service for our clients

• Kept my vehicle stocked with supplies for cleaning and kept a record of all inventory I was in possession of at all times

LEAH

COSTALES

1213 N Franklin St Dublin GA 31021

603-***-****

adyw9a@r.postjobfree.com

EXPERIENCE

Office and Marketing Manager Performance Roofing FEBRUARY 2012 – AUGUST 2013

• Answer phones

• Schedule Appointments

• Handle Lead Generation

• Manage the Canvassing Program

• Manage trade and home shows

• Accounts Payable and payroll using QuickBooks and make bank deposits Sales Representative eCoast Sales Solutions

FEBRUARY 2008– FEBRUARY 2012

• Handled 80-100 plus incoming and outgoing calls on multi-line phone system

• Generated leads for large scale companies (i.e., Dell, Tandberg and 3Com)

• Consistently met daily and weekly sales goals

Housekeeping The New England Center

February 2004-September 2007

• Executed all housekeeping duties for a major hotel located on UNH campus, including cleaning rooms, and responding promptly to guest requests

• Clean and stock rooms according to established quality standards; duties include replacing used towels and linen, making beds, vacuuming room carpets, washing hard floors, and restocking guest room and bathroom amenities Computer Technology Colorado Technical University

• October 2016 – Currently enrolled

General Education Noble High School

• September 2004- June 2007

SKILLS

• Organized

• Highly proficient written and verbal

communication skills

• Intermediate level of knowledge with

Microsoft and MacOS software

• Knowledge in Social Media Marketing

EDUCATION

2

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