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Real Estate Customer Service

Location:
Durban, KwaZulu-Natal, South Africa
Posted:
August 14, 2023

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Resume:

+27-84-471-**** adyw83@r.postjobfree.com www.linkedin.com/in/tharanie-tyra-moodley-207bb625 Experienced, professional Office Manager/Administrator With all-rounder experience in Front Office & Sales Office Ops, Sales & Marketing, HR & Property Sales Office Management.

PA/Admin Masterclass Professional Receptionist Workshops

- NORCAZ Academy 2014 & 2015

NQF4 Postal Frontline Services - 2007 BEMT College

(Services SETA)

MS PowerPoint 2016 Advanced MS Excel 2016 Intermediate MS Word 2016 Intermediate

- Added Advantage Academy Sep2019

Applied SHE Principles & Procedures - 2011 NOSA 2-Day Course

(Incomplete) BA Degree

in Environmental Management - UNISA 2010-2016

Matric - 2001 Reservoir Hills

- a positive, success-minded people-person at my core, I have extensive experience working Office Admin positions because I enjoyed temping on long and short- term assignments whilst completing my degree and I have experience in organising functions,Client Services, marketing & telesales - as well as Real Estate Office Sales Support & Admin, working at Harcourt’s in Kloof since 2013 - initially on a temp assignment whereupon I was offered a permanent position (my reference letter is attached hereto as page 3).

I form great working relationships with clients, staff, management & service vendors alike, my referees

(listed Page2) will attest to my empathy & EQ, professionalism, work ethic & business acumen. I quickly pick-up new office software programmes & tech, embracing opportunities to acquire a new skill, to improve a process, I multi- task comfortably & cope well in a busy, varied & responsible roles.

I believe my next career will be to join a business with a great company-culture who are offering an opportunity to a go-getter team member. I have no doubt I can prove myself a valuable asset utilizing my skill-set to add value & to create further success.

Working Experience Office Administration Real Estate Office Admin Staff Exit Interviews (HR)

Function-Planning & Organisation, Marketing

Data-Capture & General Admin Stock Control

Tracking (Shipping & Vehicles) Vendor Negotiations

Sales & Marketing - Sourcing Sales Leads/New Clients

Sales Support, Call Centre Ops & Telesales, Cold-Calling

Customer Service

Soft Skills, Personal Qualities

“People-Person”, Empathy Can-Do Attitude - Enthusiastic Pro-active Problem-solver Strong Organisational & Communication Skills

Multi-skilled, multi-tasker, Professional

Team-Player Management Ability Highly Adaptable

Time-management, punctuality

“What you believe - you achieve” by Maya Angelou

Quick Career Summary

2nd -5th May 2023 Administrative Receptionist

Unichem. (MASA recruitment)

Dec 2022-Jan2023 Administrative Receptionist

REDBULL (Umhlanga).Obrien Recruitment

Jun 2021-July 2021 Reception

MUCHASPHALT. MASA recruitment

Apr2013-Jun2020 Real Estate Office Administrator

HARCOURTS (REAL ESTATE), Kloof. (Reference Letter)

2008-2013 Various Short-Term & Fixed Term Assignments

(Also Studying) Grey Personnel, Pro-Appointment, Kelly Group, Tych

Full list available on my LinkedIn Profile.

Nov2006-Jul2008 Customer Operator (for Barrows) (Permanent position) EWC Express (Courier Company)

Aug2004-Aug2006 Customer Service Consultant (Permanent position)

Dawn Wing Couriers

2003-2003 Sales Admin & Cashier - Hillcrest Builders Yard

2003-2003 Instructor (Maths & English) - KUMON

2001-2002 Sales Attendant - Flower Centre Multiflora City Deep

Please view my LinkedIn Profile for a more detailed job history: www.linkedin.com/in/tharanie-tyra-moodley-207bb625

Qualifications, Software, Career History - Page 2

Software

Highly Computer Literate Harcourts 1 (H1)

Qualtrix System (Client Ranking Survey S/ware)

Parcel Perfect Freightware VMS Swb Gijima TMS OIM Terminal Rampage

SysPro, Pastel, SAP & Palladium Accounting

Autowatch Mmnt System Tracking

MS Office Suite

Social Media, Internet, Email

Personal Information Tharanie “Tyra” Moodley South African Citizen

In excellent health. Drivers Licence, Own Car

Residing in Durban, willing to travel. English - Home language, fluent

Hobbies include: Sport, Yoga, Reading, Dance & Music, and Movies

Declaration

I declare the information provided on my resume is true & that I do not have a criminal record.

People forget what you said, people forget what you did, but people will never forget how you made them feel

– Maya Angelou

Brief Career History

Detailed job descriptions for every prior position can be provided on request.

Apr2013-Jun2020 Real Estate Office Administrator (Reference Letter Pg3)

HARCOURTS (REAL ESTATE) KLOOF

A broad-ranging, responsible role:-

Front Office & Reception

Internal Sales & Marketing - incl. Marketing DTI (Dept. of Trade & Industry) Grants to manufacturing & tourism businesses

Administrative & Management Duties, reports, QA reports, spreadsheets

Documents & Data-capture

HR, KPI’s & Staff Exit Interviews

Real Estate & Property related duties including Leasing Admin, sourcing suppliers of services for property maintenance, extensive Client liaison,

Reason for leaving: Retrenched.

General Overview of previous positions and the industries worked in:-

Details of specific assignments & companies worked for are available if required.

Industries: Property/Real Estate; Courier Companies; Vehicle Dealerships; Municipal Service Call Centres; Insurance; Health Product Service (Afrox Oxygen); Security & Vehicle Tracking; Retail Shops; Packaging & Point-of-Sale; Electronics & IT.

Job Titles: Personal Assistant, Switchboard & Reception; General Office Admin; Customer Services; Call Centre Operator; Telesales; Clerk; Property Office Assistant; Sales Attendant - Retail.

Please view my LinkedIn Profile for a more detailed job history: www.linkedin.com/in/tharanie-tyra-moodley-207bb625

Referees

Harcourts Greys Personnel - Colleen Prinsloo (BMngr)

Mr Richard Gray - CEO Bongekile Khuzawayo (Temp Consultant)

+27-31-201-**** +27-31-312-****

Afrox - A.J.Keith (Line Mngr) EWC Express - Richard Theron (Director) & Matome Makgopa (Manager) +27-31-564-**** or +27-82-443-****

+27-31-336-**** or +27-82-401-****

ProAppointments Multiflora City Deep

Cindy Norcott Mr N Govinda (Manager)

+27-31-265-**** +27-11-613-**** or +27-82-557-****

Dawn Wing Couriers Barrows

Shanitha Madhan (Supervisor) Keith Hickman (HR)

+27-31-564-**** or +27-84-499-**** +27-31-250-****

Trade Reach One Digital Media

Gareth Turnerv (Coastal Ops Mngr) Jason Thorold (Nat’l Network & Logistics Mngr)

+27-84-400-**** or +27-11-794-**** +27-21-852-****

Everlast Insurance Brokers

Avilash Jagesur

+27-31-262-**** or +27-83-775-**** See Page 3 Reference Letter from Harcourts.

Qualifications & Courses



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