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Customer Service Call Center

Location:
Montgomery, AL
Posted:
August 14, 2023

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Resume:

Shantella Harris

Tifton, GA *****

*****************@*****.***

229-***-****

I am pursuing a more of a challenge in my career, with a highly competitive and motivated environment where my compassion for helping people hard word and dedication is valued and can benefit the organization as well as allow me to utilize my leadership skills and experience. Work Experience

Office Manager

World Finance

January 2007 to December 2023

· Provide great customer service skills.

· Managing and maintaining highly successful profitable office.

· Continuously make year over year goals.

· Control expenses and make high profit.

· Training and helping other offices.

· Successfully adapting to all of changes.

· Growing office ledger and customer base.

· Maintaining a growing and striving tax program.

· Maintains Top 20 position in company.

Telemarketer

SMP - Tifton, GA

December 2004 to October 2007

• Call center environment

• Called customer and sold magazines

Dr Stevenot(Wal-Mart Vision center)

Vision Center by Walmart - Tifton, GA

March 2005 to March 2006

• Gave great customer service

• Answered phone

• Made appointments

• Did clinical duties

Education

Diploma in Medical Assist and Business Office

Moultrie Technical College

2002 to 2004

Diploma in Medical

Skills

• Experience in all Microsoft office programs

• Medical Office Experience

• Time management and prioritizing.

• Patient Care

• Leadership

• Customer service

• Excellent training experience.

• Office management

• Excellent communication skills.

• All clerical work and maintaining a professional office

• Administrative experience

• Managing and overseeing employees.

• Medical Records

Certifications and Licenses

Certified Medical Assistant

Business office

Medical office



Contact this candidate