DeAndra Layfield
adyw79@r.postjobfree.com
I am an honest, responsible, flexible woman who excels in a fast or slow-paced environment looking
for a position with a reliable company that has growth opportunities and allows me to utilize my skills
while gaining new ones.
Authorized to work in the US for any employer
Work Experience:
Licensed Health Insurance Agent
BroadPath Healthcare Solutions – REMOTE
October 2022 to December 2022 seasonal
Open and maintained customer policies for Health Insurance and Annuities
Tracked submissions, leads and follow-ups as required.
Focus on presenting quality customer service while educating clients about Insurance Options
that benefit the needs of the client.
Customer Service Representative
Hulu- Remote
October 2021 to February 2022
The first point of contact for viewers and a critical brand ambassador.
Viewer Experience Advocates Contractors will assist viewers through phone and/or chat about account management, billing issues, content and basic site and application navigation in support of multiple products.
Provide account and application support to our viewers, specifically in regards to software functionality and troubleshooting of system configurations and network settings.
Give accurate and real-time responses to viewer inquiries.
Machine Operator
Cabinet Components LLC/Variable App
August 2019 to July 2020
•Prepare to set-up job (e.g., production orders, first lots, tool tryouts) or run previously set-up job by reviewing work order, setup documents and or drawings.
•Load and unload shaper blades following program information or set-up documents, using measuring tape and hand tools.
•Ensure shaper blades are the correct type, length, diameter, radius and are in good condition.
•Performs duties consistent with established safety and quality procedures, rules, and standards.
Credit & Collection Consultant
Ambassador Personnel/FleetOne Fuel Accounts
May 2016 to October 2018
•Collected on past due accounts with average 1+ months delinquency.
•Set up and updated customer accounts with interactions, payments and personal information.
•Generated and mailed updated statements.
•Collected and arranged information and entered details into computer database.
•Contacted customers to collect outstanding payments via one-time or negotiated installment
•methods.
•Reached out to approximately 300-400 private account holders daily.
Machine Operator
Elwood Personnel/Ingram
August 2015 to January 2016
Read and followed standard operating procedures.
Responsible for achieving production requirements.
Operated multiple stations, prep books, made book covers, glued/bound books together.
Crew Member
McDonald's
July 2014 to May 2015
Consistently provided friendly guest service and heartfelt hospitality.
Operated the drive-through window and sales register quickly and efficiently.
Maintained high standards of customer service during high-volume, fast-paced operations.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following procedure.
Handled currency and credit transactions quickly and accurately.
Picking/Packing
Amazon Fulfillment Center BNA3
February 2014 to April 2014
•Tracked time spent on assignments each day for productivity reporting.
•Operated PC and RF-based computer systems with a high level of accuracy.
•Stocked, staged and transported goods.
•Picked orders using RF Scanner.
Picking/Packing
Onin Staffing/Hot Topic Warehouse
October 2012 to December 2013
•Picked up incoming stock and delivered materials to designated locations.
•Operated PC and RF-based computer systems with a high level of accuracy.
•Utilized RF Scanners to locate items according to picking list, item Number, lot number and quantity.
Assembly
Onin Staffing/Nissan
February 2012 to May 2012
•Performed hand-finishing of final products.
•Worked in a team-based environment to maintain line productivity.
•Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
•Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job
•duties.
Crew Member
McDonald's
August 2009 to September 2011
•Prepared a variety of foods according to customers' orders or supervisors' instructions, following
•approved procedures.
•Consistently provided friendly guest service and heartfelt hospitality.
•Operated the drive-through window and sales register quickly and efficiently.
•Strictly followed all cash, security, inventory and labor policies and procedures.
Assembly
Jabil Circuit Inc.
April 2009 to June 2009
•Repainted and precisely touched-up components and assemblies.
•Recognized and reported defective material and equipment to shift supervisor.
•Verify conformance to specifications and Examine product.
High school or Equivalent