Full Time Customer Service

Bibi Maryam Hoosen

**/**/**

Email: ***************@*****.***

Nationality: South African

Contact: +277********

Summary

I have completed my Bachelors of Commerce in Human Resource Management from the Management College of Southern Africa (MANCOSA) with a good academic record in 2019. Overall I have six years’ experience (part time and full time) in General Administration as well as Sales. I further obtained an International accreditation in TEFL i.e. eligible to teach English to non-natives. I also completed a crash course through AUK Marine dealing with digital marketing, effective branding and sales. In 2021, I furthered my studies at the Aesthetic Laser Academy learning 42 different lasers coupled with practicals. I’m open to any opportunities in any field. I am a fast learner and would love the opportunity to make a difference through your company.

Experience

Ouronyx Advanced Aesthetics: Sunil - 082*******

May 2021 – June 2023

Stock take

Aesthetic treatments

Admin

Assisting with marketing and advertising

Client follow up

Professional Nails & Beauty Sajil - 083*******

February 2021 – April 2021

Sales (floor supervisor), MS point of sale

Customer service on beauty equipment i.e. Micro-needling, LED light therapy, Mesotherapy etc.

Answering calls and client follow up

Basic Hardware (Part time/Full time) Shiraz - 083*******

January 2018 – December 2020

Writing of reports, Filing

Basic administration, Sales

Payroll function – time keeping, assisting with releasing of salaries from bank.

Mr Fence (Part time) Secretary Imran - 082*******

January 2015 – December 2017

Writing out quotations, pricing, general administration

Client follow-up (emails), Invoicing

Monthly sales reports, Ordering material for sites

Banking – payments to staff and other parties should the need arise.

Basic HR function – conducting interviews, assisting director to select most suitable candidates.

Professional Qualifications

Qualification Year

-BCOM Human Resource Management 2019 MANCOSA

-TEFL English 2021 Teacher Record

-Digital Marketing, Sales & Effective branding 2021 AUK MARINE(TETA&SETA accredited)

-Aesthetic Laser Academy (Tanya +278********) 2021

Core Competencies

-Creative thinker - Requires minimum supervision

-Team player & Fast learner - Enthusiastic & Confident

-Conflict resolution - Well spoken & Open minded

-Strong interpersonal skills - Hard worker & Observant

Skills

MS Office (Word, Office, PowerPoint, Excel, Point of sale)

Proficient in English

Can administer laser treatments using 14 laser machines and 42 laser treatments.

References

Sajil Harilal - 083*******

Imraan - 082*******

Shiraz Ebrahim - 083*******

Contact this candidate