Tarail Mcbee

**** ******** *** ***** ******, ****4 951-***-**** adyw5h@r.postjobfree.com

Career Objective

Currently seeking a position that will allow me to showcase my skills, while providing me with job growth and stability Computer Skills and Abilities

Computer Skills and Abilities

Install, configure and maintain various Windows operating systems including Windows 7, XP, 2003 and 2000

Assemble personal computer systems including installation of motherboards, modems, sound/video cards, networks cards, CD drives, floppy disks, circuit boards, memory and related peripheral devices

Wire accordingly for the installation of property management network systems

Troubleshoot and replace faulty hardware including disk drives, network cards, hard drives and peripherals

Utilize Microsoft Office and internet applications including Word, Excel, PowerPoint, Access, Internet Explorer and Outlook

Installing and configuring Active Directory

Experience building and maintaining a Local Area Network

Designing and installing a network; troubleshooting a network

Demonstrate working knowledge of TCP/IP protocol

IP addressing and subnet design

Setting up and configuring network printers

Setting up and configuring VPN and remote access service

Education

ITT Technical Institute – Torrance, CA (March 2012)

Bachelor of Science Degree

Information Systems Security

Certification

Microsoft Windows 7 MCTS

Compita A +

Compita N+

Compita Security +

Professional Experience

Smart Computer Concepts LLC IT Consultant

June 2016- Present

Providing IT Support and consulting IT Services remote and on site. Installing Windows and configuring active directory services. Managing and configuring Network Devices and Printers. Configuring Wireless Access Points and Routers.

Remote support to servers and managing of computers. CRM and Ticketing Building Systems.

SOS Metals Gardena IT Admin January 2015- June 2016

Administer the Helpdesk providing first point of contact user support for hardware, software, general support issues

-Diagnose and resolve technical hardware and software issues including workstation computers, servers, peripherals, laptops, tablets, smartphones, software, communications and connectivity

-Provide User and computer account management, including email access, shared resource permissions and access rights

-Support users both in person and remotely using various systems monitoring, diagnostic, and remote connectivity tools -Maintain asset database including equipment and software licensing

-Manage access rights and software change requests in accordance with IT procedures and Sarbanes Oxley requirements.

Create Purchase Requisitions when needed

Technology Analyst Wilshire Associates

February 2015-May 2015

Santa Monica, CA Wilshire Associates

Provided technical support for the analytics department.

Performed Active directory password resets, user account creation, disabled users

added users to the correct groups. Worked with Citrix farms, published Citrix applications

reset user sessions through Citrix. Created documentation for technical support then posted on Microsoft Sharepoint. Uploaded client files through FTP. Worked on windows server editions 2003,2008,2012 Environments.

Migrated 2003 Active Directory to 2008 Active Directory Structure.

Desktop Support Lead Strong Consulting Inc

March 2014-December 2014

Torrance, CA

Providing IT Support to Healthcare clients, mapping networks, virus malware removal

Windows - Clients and Servers - Active Directory, Exchange,

Networking - Routers,VPN's, Wireless networks, Installing new hardware/software

Mobile Devices includes apple devices and android mobile devices and tablets

Office 365, Microsoft office, and open office.

General IT, setting up servers workstations, and ftp servers and sites.

Healthcare Synergy Software support, healthcare synergy, ATT global client.

Windows 7 Support, Iphone/ipad Support.

Windows 7 Installer Los Angeles County (contract) Jan 2014 – March 2014

Los Angeles, CA

Currently deploying Windows 7 for all of the Los Angeles County offices.

Upgrading and replacing old computers with new Dell computers.

Deploying Windows 7 using Microsoft SCCM and Symantec Ghost imaging software.

Traveling to each site within LA County and imaging the new computers.

IT Support TEKsystems @ Inter-Con Security Systems, Inc. (contract) Dec 2013 – Jan 2014 Pasadena, CA

Provided level 1 desktop and helpdesk support to local and remote end-users.

Technical support for B1 biometric time clocks, Internet DSL setup, and Microsoft Office products. Workstation, Microsoft Exchange and Active Directory user setup.

Provided remote support to over 19,000 nationwide users using TeamViewer and LogMeIn. Malware and virus removal of affected machines, iPhone, iPad and Android configurations for Outlook. Connected Macs to Active Directory and Exchange Server.

Conference Technician Proactive (contract)

Sep 2013 – Oct 2013

Palos Verdes, CA

Provided technical support for live conferences, setup breakdown, and package all conference equipment, etc. Setup of Cisco network switches, VoIP phone setup, network setup and Cat 5 and 6 cable setup.

Desktop Technician Wells Fargo (contract)

Jul 2013 – Jul 2013

Los Angeles, CA

Deployed and upgraded computers from Windows XP to Windows 7.

Installed and configured updates and added printers.

Provided inventory for Cisco switches and new and old computers, added master printers and monitors.

Desktop / Helpdesk Support Omnis Network (permanent) Sep 2012 – Jun 2013

Torrance, CA

Provided desk side, email, and phone support for Outlook, Mac Mail, Thunderbird and Windows Live issues. Assisted customers with the backup of website and MySQL database files.

Provided supported for Linux and Windows dedicated servers.

Showed customers how to upload there website files to the server.

Provided assistance on how to register domains and purchase web hosting services via the Omnis Network Account Manager.

IT Support Radiant Global Logistics (permanent) Sep 2010 – Sep 2012

Hawthorne, CA

Application implementation – enhanced remote access through installation and configuration of VPN, Remote Desktop, Remotely Anywhere, pcAnywhere, VNC, LogMeIn 123, JoinMe.net, and TeamViewer. Maintained and supported logistics-based tracking and forwarding software.

Troubleshoot network connectivity, network printing and user access issues onsite and remotely. Installed and configured Microsoft Windows 7 workstations.

Pop3 mail server support, local and remote software support.

Maintained and monitored support for all TCP/IP network configurations.

Configured Blackberries, iPhones, iPads and Androids for Microsoft Outlook accounts and remote support.

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