Follow Up Customer Service
Resume:
CURRICULUM VITAE (C
Name
Francois NIYIGENA
Profession
MECHANICAL ENGINEER
Date of Birth
Nationality
Rwanda
Marital Status
married
Gender
Male
1.Contact information:
Email: **********@*****.***
Phone: +250-********* / +211-*********/+250*********
2.Education:
Institution
Date
Degree obtained
College of Science and Technology
2014
Bachelor Degree in mechanical Engineering
Nyarubuye Secondary School
2009
Advanced Certificate Qualification in Mathematics, Physics and Geography
Employment records:
3.JMG CONSTRUCTION AND GENERAL TRADING COMPANY LTD
Period
Employing organization and title/position. Contact information for references
Country
Attributions
2021- 2022(august up to july-)
Organization: jmg construction and general trading company Ltd
Title/Position held: Workshop head manager
References: Mr kalid
Tel: +211-*********
Email: ****@*********.***
South sudan
Plan and repair all coming defect form from fleet section.
Daily, Monthly and Annual Report.
Workshop Budget Preparation
Invoice Preparation
Jmg Asset Capitalization and Depreciation
To ensure effective Communication with my fellow workers in order to build a strong team work spirit
Assist in the development of division budget and Vehicle Acquisition Budget
To maintain records on operation, maintenance and fuel use and costs for fleet vehicles.
To make sure all breakdown of workshop is handled
Planning and monitoring all technician deployed on tasks every day
Monitoring all activities of Workshop section.
To request spare part with specific part number
4. At Horizon Construction ltd
Period
Employing organization and title/position. Contact information for references
Country
Attributions
2020 -2021(July to august) and 2022-2023
(September- June)
Organization: Horizon Construction Ltd
Title/Position held: Ass Workshop Supervisor
References: Mr SHYAKA William
Tel: +250-*********
Email: *******.******@************.**
References:karemangingo Theodore
Email:*************@*******************.**
Rwanda
Plan and repair all coming defect form from fleet section.
Daily, Monthly and Annual Report.
EED Budget Preparation
EED Casuals Payroll Preparation.
Invoice Preparation
EED Asset Capitalization and Depreciation
To ensure effective Communication with my fellow workers in order to build a strong team work spirit
Assist in the development of division budget and Vehicle Acquisition Budget
To maintain records on operation, maintenance and fuel use and costs for fleet vehicles.
To make sure all breakdown of workshop is handled
Planning and monitoring all technician deployed on tasks every day
Monitoring all activities of Workshop section.
Internal purchase of spare and lubricant
2020(March-July)
Organization: Horizon Construction Ltd
Title/Position held: Ag Maintenance manager Of EED
References: Ms Assia MUSHIMIYIMANA
Tel: +250-*********
Email: **************@*******************.**
Rwanda
Monitoring activities of Workshop section.
Work with customer service departments to ensure that equipment meets their needs, as well as, maintaining continuity of components
Manage Lease and Rental Operations network.
Manage insurance contract of and related issues.
Oversee and controlling requisition item through both internal and procurement
Manage and direct the Make ready program including licensing, decaling, and inspections of all equipment.
Manage and Direct Workshop operations by planning forecasting and making recommendations to future vehicle needs.
Manager and direct maintenance activities and purchase of spare parts needed in repair.
Monitor and review accident, repair and recovery process.
To be responsible for equipment deployment and warfare of EED staffs.
To be responsible for the procurement of repair services, administration of billing and payment.
Preparation and monitoring of division budget and follow up of its application.
To practice preventive maintenance in order to maximize full repair and reduce brake down
To keep in good condition of HC equipment
2017
Organization: Horizon Construction Ltd
Title/Position held: Ass Workshop Supervisor
References: Mr Claude KAYIRANGA
Tel: 073*******
Email: *********.******@****************.**
Rwanda
As assigned, to register all state vehicles according to law and to rules and regulations
Maintain an inventory of all state vehicles and their registrations. To
To coordinate state fleet insurance claim with quotation and repair
Prepare necessary documents for claims resulting from accidents.
Coordinate all workshop activities
Prepare requisition item with full specification
Monitoring and planning deployment of technician due to the priority
Reporting preparation of every day,montly
2016-2020
Organization: Horizon Construction Ltd
Title/Position held: Ass Workshop Supervisor
References: Mr Claude KALIHUNGA
Tel: 078*******
Email: ********.*********@****************.**
Rwanda
Utilize efficiently all equipment resources.
Accelerate and improve services to equipment renters.
Control of equipment rented to external companies and conduct reports.
To report every step of workshop staffs deployment to workshop supervisor.
To assist in deployment of the supervisor in daily activities.
To control all daily activities, staff wellbeing and report to the supervisor.
To monitor the productivity of the section.
To carry on the inspection of all equipment
Analysing and control of project budget vs workshop productivities
Project carried out at Horizon Construction ltd
Year
Number of Projects
Attributions
2021 FEBRUARY
22 HC projects and
5 external projects
To make a follow up of all EED Internal Receivables (brake down from Projects).
Daily, Monthly and Annual Report.
EED Budget Preparation and comparison with monthly revenue
To monitor the productivity of each equipment.
conduct invoice of each project for maintained equipment
handle and maintain equipment breakdown on site
2021 JANUARY
22 HC projects and
5 external projects
To make a follow up of all EED Internal Receivables (brake down from Projects).
Daily, Monthly and Annual Report.
EED Budget Preparation and comparison with monthly revenue
To monitor the productivity of each equipment.
conduct invoice of each project for maintained equipment
handle and maintain equipment breakdown on site
Internal purchase of spare part and lubricant
2020
51 HC projects and
25 external projects
To make a follow up of all EED Internal Receivables (brake down from Projects).
Daily, Monthly and Annual Report.
EED Budget Preparation and comparison with monthly revenue
To monitor the productivity of each equipment.
conduct invoice of each project
Internal purchase of spare part and lubricant
2019
44 HC projects and
6 external projects
To make a follow up of all EED Internal Receivables (From Projects).
Daily, Monthly and Annual Report.
EED Budget Preparation and comparison with monthly revenue
To monitor the productivity of each equipment.
conduct invoice of each project
handle and maintain equipment breakdown on site
Internal purchase of spare part and lubricant
2018
31 HC projects
To make a follow up of all EED Internal Receivables (From Projects).
Daily, Monthly and Annual Report.
EED Budget Preparation and comparison with monthly revenue
To monitor the productivity of each equipment.
conduct invoice of each project
handle and maintain equipment breakdown on site
Internal purchase of spare part and lubricant
2017
25 HC projects
To make a follow up of all EED Internal Receivables (From Projects).
Daily, Monthly and Annual Report.
EED Budget Preparation and comparison with monthly revenue
To monitor the productivity of each equipment.
conduct invoice of each project
handle and maintain equipment breakdown on site
Internal purchase of spare part and lubricatnt
2016
62 HC projects
To make a follow up of all EED Internal Receivables (From Projects).
Daily, Monthly and Annual Report.
EED Budget Preparation and comparison with monthly revenue
To monitor the productivity of each equipment.
conduct invoice of each project
handle and maintain equipment breakdown on site
EED Budget Preparation and comparison with monthly revenue
Internal purchase of spare part and lubricant
Other Professional Experience Records:
CST(College of Science and Technology Nyarugenge campus)
NYARUBUYE
SECONDARY SCHOOL
Star Construction and consultancy Ltd
2011-2012: Class representative in MEE during first year
2010– 2011: I was a Teacher at Nyarubuye secondary school
Post: Teacher of Math and Physics
February- June 2015 I was Mechanical consultant in Rwanda Building Code
5.SKILLS AND COMPETENCE
1.Able to work under minimal supervision and be proactive and initiative
2.Integrity, flexible approaches to work coupled with enthusiasm, commitment and
Energy
3.The ability to work in a multi-cultural and multi-national environment
4.Good organization and planning skills
5.Effective time management skills
6.Excellent interpersonal skills
7.Ability to work in a team
8.Good communication skills
6.Software skills:
Solidworks, MS word, MS Excel, MS Powerpoint, fleet management software
SIS, ET for machine Caterpillar
Bomag software analysis
ToyoDIY-For TOYOTA TYPE
7.Trainings/Workshops:
2019: 1 week training on “Tyre structure and function, tire care &maintenance” held in Rwanda and Organized by Pirelli.
2019: 1 week training on "international standard operations(ISO)" held in Rwanda and organized by Horizon Construction ltd.
2016: 1 week training on "lubricants and lubrication" held in Rwanda and organized by MOGAS
2015: 6 months of professional internship in Horizon Construction ltd garage&fleet
2013: 2 months for internship at BRALIRWA/GISENYI ltd
2009:“ITORERO RY’ IGIHUGU” Civic Education Training and obtained a Certificate
8.Language Skills:
Speaking
Reading
Writing
English
Very good
Very good
Very good
French
Very good
Very good
Very good
Kinyarwanda
Excellent
Excellent
Excellent
Certification:
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes myself, my qualifications, and my experience, and I am available to undertake the assignment in case of an award.
Name:
Date:
Francois NIYIGENA
23 August 2023
Contact this candidate