SAGAR KARNE

E-Mail: adyw2x@r.postjobfree.com

Mobile: +91-984*******

I am a Proactive HR admin in US It recruiting and a Customer Care executive. CAREER OBJECTIVE:

A skilled communicator with strong interpersonal, relationship management and analytical skills, provide the capability to work in a team and ensure achievement of the team goals. PROFESSIONAL PROFILE:

1. Worked as a HR admin in Syon Systems from November- 9th-2020 to December-9th-2022. 2. Worked as a senior customer support executive in IncNut Digital from July-15th-2019 to September-8th-2020.

3. Worked with Panzer Technologies Pvt. Ltd. from Nov-21st-2016 to July-10th-2019 as an HR Coordinator, Accounts Executive in Accounts Payable (AP) ORGANIZATIONAL EXPERIENCE:

HR ADMIN & Bank Reconciliation:

● Providing documentation to support financial transactions

● Monitoring banking activities to find discrepancies and prevent financial challenges

● Giving the accounting department feedback on their cash processing

● Monitoring all transactions continuously

● Updating management on any bank balance discrepancies and reconciliation progress

● Helping auditors receive all necessary documentation to perform their duties

● Investigating certain transactions to prevent fraud

● Reconciling discrepancies between different company accounts

● Answering customer questions or concerns about financial challenges

● Provide administrative support for HR executives

● Organize, compile, update company personnel records and documentation

● Manage and update HR databases with different information such as new hires, terminations, sick leaves, warnings, vacation and days off

● Help in payroll management, preparation and payment

● Prepare, manage and store paperwork for HR policies and procedures

● Answer employees’ questions and provide requested information

● Maintain schedule and coordinate calendar activities

● Assist recruiters in posting job ads on careers pages and processing received resumes

● Answer telephone calls and provide needed information

● Create reports for senior management

● Help organize and manage new employee orientation, on-boarding, and training programs. CUSTOMER SUPPORT (INCNUT DIGITAL)

● Responding to customer inquiries.

● Knowing the products inside and out for answering the questions.

● Acknowledging and resolving customer complaints.

● Communicating with customers through emails and telephone channels.

● Processing orders, forms (SPQ), applications and other requests.

● Recording of customer interactions, transactions, comments and complaints.

● Providing feedback on the efficiency of the customer service process.

● Ensure customer satisfaction and provide professional customer support.

● Communicating and coordinating with team members as necessary. US Accounting (PANZER)

● Coordinator - Dedicated to developing unique employee orientation that will generate a loyal and knowledgeable staff.

● Helping new employees adjust to company culture and feel valued in their new roles.

● Developed and enforced company policy and procedures relating to all phases of human resources activity.

● Facilitated the background check process for new hires.

● Established and monitored employee pay scales.

● Managed the employee rewards programs.

● Evaluate the performance of employees, Support performance appraisals and merit increase process.

● Maintain payroll for 140 employees

● Weekly conference calls/meetings to ensure the management is updated on employee Concerns.

Accounts Payables (AP) (PANZER)

● Review and verify invoices and check requests ● Upload invoices & Bills in Quick books. Handles accounts payable checks, wire transfers and ACH payments.

● Preparing payment schedules as per consultant working hours & Invoice.

● Preparing AR & AP reports.

● Updating New/left consultants for upcoming payments.

● Responsible for weekly check runs and positive pay transmission.

● Coordinating with the legal team regarding Employer/Consultant Paperwork (US Paperwork) Accounts Receivables (AR)

● Follow up for the payments according to invoice due dates.

● Once payment is received, cross-check with Invoice(s) and Timesheets along with duration.

● Simultaneously, check invoice(s) in QuickBooks (QB) whether invoice issued up to date according to timecards.

● Updating the Accounts Receivables (AR) book for received payments from Clients through Checks and Account Deposits.

● Sending reports on a weekly basis regarding the number of payments received through different modes (weekly accounts receivables report).

● Sending reports on a weekly basis regarding pending payments yet to receive from Clients

(weekly accounts receivables pending report).

● Reconciliation of Accounts receivables reports on a monthly basis with the help of Bank statements.

EDUCATION QUALIFICATIONS:

● Graduation (B.com) from Wesley Degree College- Secunderabad.

● Intermediate (MPC) FROM Wesley Jr. College, Secunderabad.

● 10th (CBSE) from Kendriya Vidyalaya No.1, Golconda. SOFTWARE SKILLS:

● Ms-Office

● Well versed on Windows OS and hands on experience on MAC OS.

● 2D-Animation from FROBWELS

● Typing speed: 35 wpm

STRENGTHS:

● Developing Friendly Relationships with People.

● Honesty & Punctuality.

● Hardworking Nature.

● The Adaptability of a New Environment.

Date of Birth : 09-04-1993

Father’s Name : Balasowry Karne

Nationality : Indian

PersonalProfile

Gender : Male

Marital status : Married

Language Known : English, Hindi & Telugu.

DECLARATION:

I hereby declare that the above-stated particulars are true to the best of my knowledge and belief and given a chance to serve your organization, I shall do my best. Date:

Place: Hyderabad (SAGAR KARNE)

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