Skills

Work History

Security Guard with over five years of successful experience in aviation and hospitality industry . Recognized consistently for performance excellence and contributions to success in the security industry. Strengths in communication and problem solving backed by training in Security industry regulatory agency (SIRA).

Security Guard License

Very Good

Public security knowledge

Excellent

Hospitality services

Very Good

Trained in security

Very Good

Security protocol understanding

Very Good

Security station experience

Excellent

Hospitality industry

Very Good

2019-06 - Current Emaar Hospitality Security Guard Transguard Group, Dubai, United Arab Emirates

Actively listened to customers' requests, confirming full understanding before addressing concerns.

Used Microsoft Word and other software tools to create documents and other communications.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Offered friendly and efficient service to all customers, handled challenging situations with ease.

Handled 25 calls per hour to address customer inquiries and concerns. Emmanuel Munki

Security Guard

Address Dubai, United Arab Emirates, 0000

Phone 052*******

E-mail adyw2q@r.postjobfree.com

Education

Languages

Developed and maintained courteous and effective working relationships. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Increased customer satisfaction by resolving conflict over parking issues. 2016-11 - 2019-05 Aviation Security Officer

Transguard Group, Dubai, United Arab Emirates

Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.

Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation. Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.

Trained repeatedly on active shooter response strategies to prepare for potential security breaches.

Used MS office and excel to document and create incident reports. Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.

Interacted with public to give directions, explain rules and regulations and respond to inquiries.

Adhered to strict screening techniques and procedures while conducting human screenings.

Attended daily briefings with supervisors to discuss issues with security screening processes.

Engaged in casual conversations with individuals to assess and analyze behaviors.

Provided top-notch protection for traveling public by conducting tests for explosives residue.

Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations. Used explosive detection machines and chemical swab systems to identify potential hazards.

1995-09 - 2002-08 HS Graduate : General Literature GBHS Bamenda - Bamenda Cameroon

English

Excellent

French

Good

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