Human Resources Program Office

Arinja Salih Hassan

Personal Information:

Date of Birth: 18/07/1994

Sex: Male

Address: Erbil – Lalav City

Tel: 075********

E: ******.********@*****.***

Summery:

An experienced HR professional with a strong track record in recruitment, employee relations, performance appraisal, and career development. Seeking a challenging role that will allow me to utilize my skills and contribute to the growth of the organization while enhancing my own professional development.

Experience

Feb 2022- Present: Malia Group (Mared Al Iraqiya - FMCG) – HR Generalist

• Develop and maintain up-to-date job descriptions and business goals to ensure organizational objectives are aligned with talent acquisition strategies.

• Screen applications and CVs, update existing databases, coordinate recruitment arrangements, and conduct initial candidate interviews to identify suitable candidates.

• Manage the opening and closing of recruitment requests to maintain efficient and effective recruitment processes.

• Ensure the successful execution of onboarding programs, including new employee orientations, in collaboration with relevant team members to establish a positive attitude toward organizational objectives.

• Ensure compliance with corporate business conduct/internal regulations and take appropriate measures as per policies and procedures for both new and existing employees.

• Manage off-boarding processes, including exit interviews, reporting, and corrective action implementation.

• Coordinate the annual Performance Appraisal calendar, ensuring timely completion of templates, conducting appraisal sessions, and ensuring compliance with system and procedures.

• Monitor underperformers and develop performance improvement plans to enhance work outcomes and develop weaker competencies.

• Plan and support the implementation of training initiatives and monitor outcomes to ensure the success of the training programs.

• Propose new procedures to improve productivity and efficiency, contributing to the continuous improvement of HR practices.

• Overseeing and directing the activities of all Branch Administrators in the execution of HR and administrative tasks, ensuring their adherence to established procedures and standards.

• Manage and assist in the resolution of grievance matters, including conducting meetings, preparing reports, and following up with relevant managers.

• Provide timely and efficient guidance to employees by responding to their queries and requests, ensuring that accurate information is conveyed after consulting with the appropriate personnel. Maintain a positive and courteous demeanor in all interactions. Feb 2021- Jan 2022: Ultimate Company – HR Coordinator

• Arrange and coordinate job interviews and assist in the interview process.

• Provide necessary support, guidance, and training to personnel as required. Participate in the review of training needs and make appropriate proposals to meet identified needs.

• Prepare and provide advice to staff members on specific entitlements and benefits.

• Responsible for the interpretation and consistent application of staff rules, regulations, and procedures.

• Ascertain human resources requirements for the office and ensure the timely advertisement and filling of vacancies.

• Conduct orientation programs for new employees, including setting up designated logins, workstations, and email addresses, and serve as the point person for all new employee questions.

• Maintain and monitor personnel records, ensuring that outstanding queries receive timely responses, and oversee the maintenance of leave records and overtime.

• Participate in staff appraisals.

• Enter and update employment and status-change data in the employee database and maintain employee information confidentiality.

• Prepare employee data reports by assembling, preparing, and analyzing data.

• Conduct background and reference checks and oversee the completion of compensation and benefit documentation.

• Providing effective supervision and leadership to the HR department staff, ensuring the smooth execution of operational processes and procedures.

• Maintain current HR files and databases, and ensure that records related to grievances, performance reviews, and disciplinary actions are accurately maintained.

• Perform file audits to ensure that all required employee documentation is collected and maintained.

• Complete termination paperwork and assist with exit interviews.

• Perform any other HR duties as required.

May 2019- Jan 2021: ZOA International- Senior HR and Admin Officer HR Operation

• Facilitated recruitment processes including developing job descriptions, vacancy announcements, screening candidates, and organizing/participating in interview panels.

• Managed induction and exit procedures for staff.

• Ensured all HR documentation and data were managed in line with internal control procedures and corporate guidelines.

• Administered staff contracts in accordance with hiring manager specifications and agreed policies and procedures.

• Supported staff and line managers in identifying learning and development needs based on job analysis, appraisal schemes, and regular consultations.

• Overseeing and providing guidance to a team of Operation officers across multiple sub- offices, ensuring their adherence to operational procedures and protocols.

• Supported the implementation and management of the performance management system of ZOA Iraq, ensuring appropriate documentation and record-keeping in line with corporate guidelines.

• Facilitated and consolidated exit/debriefing for all departing staff, providing a consolidated report to management.

March 2018 – May 2019: ZOA International - Operation Officer Human Resource

• Manage day-to-day personnel matters and ensure compliance with ZOA HR policies, Government laws, regulations, and practices for the program office and sub-offices. Successfully handle the employee lifecycle, including recruitment, orientation, performance evaluation, and project closure.

• Perform administrative tasks, such as updating personnel records, preparing and renewing contracts, and managing annual leave records.

• Prepare annual and periodic reports on the status of staff, ensuring that all staff files contain the necessary information.

• Collaborate with the Operation Director (OD) to ensure smooth implementation of activities in the program office.

• Implement the ZOA procurement policy and fundamental procurement principles.

• Ensure compliance with ZOA procurement policy and laws related to purchasing practices, as well as adherence to standard practices for all local purchases.

• Advise requesting units on specifications, prices, availability, and other procurement matters as required.

• Prepare invitation to bids (ITBs) in collaboration/support with OD based on user unit's specifications, bid award notification, purchase contract, and submit them to the Programme Manager and then to the Country Director for ultimate approval.

• Carry out procurements in accordance with the approved budget, purchase requests, and procedure at the program office level.

(Feb 2017 – March 2018): Arez Company- HR and Admin Officer:

• Managing and organizing both physical and digital personnel records, including employment contracts and PTO requests, in a meticulous and confidential manner.

• Establishing and maintaining a comprehensive filing system for important and sensitive company documents, ensuring easy accessibility and confidentiality.

• Updating internal databases with accurate and up-to-date information on new hires, ensuring seamless integration of employee data.

• Collecting and consolidating payroll data, such as bank account details and working days, to facilitate smooth payroll processing.

• Scheduling job interviews and effectively communicating with candidates as necessary, ensuring a seamless and professional recruitment process.

• Generating insightful reports and presentations on HR-related metrics, such as the total number of hires by department, to provide valuable insights and facilitate informed decision-making.

(May 2015 – June 2016): Qandil Company – Public Relation Officer:

• Developing comprehensive publicity strategies and campaigns to enhance the company's brand image and visibility.

• Crafting compelling presentations and press releases that effectively communicate key messages and engage target audiences.

• Managing inquiries from the public, press, and affiliated organizations, ensuring timely and professional responses.

• Planning and coordinating promotional events, including press conferences, open days, exhibitions, tours, and visits, to maximize exposure and generate positive public perception.

• Delivering articulate and impactful speeches at interviews, press conferences, and presentations to effectively represent the company and convey key messages.

• Acting as a representative of the company to foster and strengthen relationships with stakeholders, cultivating positive partnerships and enhancing the company's reputation.

• Ensuring compliance with registration requirements with the Directorate of Companies Registrar, Tax Authorities, and Social Security Department, serving as the point of contact for these entities.

• Providing clients with updated information on new promotional opportunities and progress updates on ongoing PR campaigns, fostering client satisfaction and engagement.

Education:

• Executive Master’s in Business Administration (EMBA), University of Kurdistan – Hawler (UKH), Oct 2018 - Aug 2020.

• Bachelor of Science in Construction Engineering, the American University of Iraq, Sulaimani – Sulaimani, Iraq, Oct 2013 – June 2017. Skills

• Available upon request

References

Language

• Kurdish: Native Language

• English: Fluent

• Arabic: Advanced

Computer Skills

• Microsoft Office

• HRIS: Lotus, SAP Success Factor

Excellent communication skills

Strong team player

Ability to work effectively under pressure.

Good decision-making abilities

Self-motivated

Well-adapted to a multi-cultural

environment

Strong leadership and creativity skills

Well-organized

Contact this candidate