Julie Hagen-Loredo

Newark, CA *****

adyw05@r.postjobfree.com

510-***-****

I am seeking employment where my experience and training in the military and with ACSO Sheriff’s Office would allow me the opportunity to be employed by your company. Authorized to work in the US for any employer

Work Experience

Forensic Medical Transcriptionist

Alameda County Sheriff’s Office, Coroner’s Bureau - Oakland, CA November 2010 to Present

Duties include but not limited to:

• Forensic and medicolegal transcription for pathologists and deputies.

• Transcribe autopsy protocols while utilizing DocQvoice, Fluency, Access and CME

• Schedule for court subpoenas and depositions

• Make travel arrangements and schedule meetings

• Perform site clearances and background checks for volunteers utilizing CRIMS, DMV, and social media sites

• Proofread and edit protocols for completeness and accuracy filing and faxing

• Take first calls and notify deputies via phone, text, or multi- channel radio

• Volunteer at Urban Shield annually includes: Assisting with medical evals of teams, scribe all events; keep SWAT teams on schedule by use of multi-channel radio and dispatch, internet, and social media; research, confirm travel, lodging, and meals; and prioritize and resolve issues by use of logic, research, actively listening and delegating.

• Sole transcriber assisting deputies and pathologists during Ghost Ship fire include: Call center providing support to family and friends, prioritize info and delegate to other emergency responders and volunteers; assist FBI and DEA as needed.

Customer Service Associate

Lowes Home Improvement - Fremont, CA

July 2017 to July 2019

CSA duties include but not limited to:

• Excellent customer service

• Actively listen to customers with ability to answer questions about products.

• Provide assistance on sales floor.

• Dispatch teams to provide assistance for scheduled deliveries.

• Accurately complete sales transactions by efficiently operating cash register.

• Assist staff in loss prevention to properly resolve employee incidents.

• Resolve customer service complaints either via telephone or in person.

• Ability to prioritize, plan, and delegate tasks. Remote Medical Transcriptionist

M-Modal - Newark, CA

April 2008 to August 2013

Healthcare Documentation Specialist duties include but not limited to:

• Transcribing and/or editing dictation by physicians or other healthcare providers to document patient care.

• Knowledge of medical terminology, anatomy and physiology, disease process, signs and symptoms, medications, and laboratory values.

• Excellent prioritization and time management skills.

• Excellent collaboration and teamwork skills.

• Ability to work under pressure with time constraints.

• Excellent listening skills.

• Ability to prioritize, problem solve, and delegate as needed. Medical Transcriptionist

Catholic Healthcare West - Woodland, CA

August 2006 to October 2010

Duties include but not limited to:

• Transcribing and/or editing dictation by physicians or other healthcare providers to document patient care.

• Knowledge of medical terminology, anatomy and physiology, disease process, signs and symptoms, medications, and laboratory values.

• Excellent prioritization and time management skills.

• Excellent collaboration and teamwork skills.

• Ability to work under pressure with time constraints.

• Excellent listening skills.

• Ability to prioritize, problem solve, and delegate as needed. U.S. Navy Hospital Corpsman

Naval Reserve Center - San Jose, CA

November 2003 to November 2007

Duties include but not limited to:

• Administering immunizations.

• Providing emergency medical treatment

• Training soldiers.

• Attention to detail.

• Ability to work under pressure.

• Assist with in-office procedures and annual exams. Emergency Services Coordinator

Mills Peninsula Medical Group - Burlingame, CA

February 2003 to October 2006

Duties include but not limited to:

• Patient administration, admission and discharge.

• Data entry and transcribing physician orders.

• Assist nurses and physicians with emergency patient care, wound care.

• Participate in planning and and analyzing disaster emergency plans.

• Assist in problem solving and program implementation.

• Assist with training and administrative support. Remote Medical Transcriptionist

Lovelace Hospital - Albuquerque, NM

May 2000 to May 2005

Duties include but not limited to:

• Transcribing hospital dictation consisting of admission and discharge summaries, office notes, test results, STAT letters with24-hour turn-around.

• in charge of quality assurance for a team of five transcriptionists.

• Works independently.

Data Entry Specialist

Army National Guard, Company G 140th - Stockton, CA January 2001 to January 2004

Duties include but not limited to:

• Receive, review and processes flight plans. Transmits or records flight data, advises the local control tower on proposed departures and arrivals.

• Dispatch the operations officer when an arriving flight is overdue as required by the local SOP and the overdue aircraft procedures. Notifies airfield services of the estimated times of arrival and departure to ensure the timely servicing of aircraft.

• Notifies the operations officer of arriving and departing VIPs so that proper honors can be extended.

• Disseminates severe weather warnings to appropriate individuals or agencies. Informs the operations officer of any OPSEC violations.

• Administrative assistant duties to include training and orientation of new soldiers.

• Assist teams on orders to Afghanistan.

Education

Diploma

Newark Memorial High School

1988

Skills

CSR, Customer Service, Call Center, Customer Care, Customer Support, Leadership Experience, Epic, Medical Terminology, Typing, Transcription, English, Medical Records, Time Management, Benefits Administration, Administrative Experience, Medical Assisting, Dispatch training, EMR, Scheduling, Outlook, Billing, Word

Military Service

Branch: United States Navy

Rank: E5

October 1988 to August 1996

Mess Specialist - Hospitality duties include but not limited to:

• Assist running CPO barracks in Honolulu and enlisted barracks on Ford Island.

• Dispatch for assistance and notification of VIP’s.

• Problem-solving

• Work independently and with a team

• Sailor of the Year 1991

• Administrative assistant for new members checking in. Certifications and Licenses

Driver's License

Additional Information

SPECIAL SKILLS:

• Medical and Legal Transcription

• Medical, dental and legal terminology

• Pharmacology

• Typing 80 wpm

• 10-key by touch

• Business letter writing

• Windows 98 & XP

• Microsoft Word

• WP 5.1, 6.0, 6.1 & 7.0 and 10

• Dictaphone, C-phone, Lanier, Docqscribe

• SoftMed for Windows

• IDX for Radiology Transcription

• CMEv3

• Access

• iResults

• Fluency

Contact this candidate