Macon, GA ***** 478-***-**** adyvxx@r.postjobfree.com

PREETI SINGH

PROFESSIONAL

SUMMARY

Motivated business professional bringing 15 years of entrepreneurial experience in hospitality industry. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

SKILLS ● Executive Leadership

● Strategic Planning

● Operational Analysis

● Marketing Tactics

● Sales Growth

● Project Forecasting

● Analytical and Critical

Thinker

● Strategic Networking

● Managing Employee

Relations

● Revenue Growth

Strategies

● Results Orientation

WORK HISTORY FINACIAL ADVISOR TRAINEE 08/29/22 to CURRENT MERRILL LYNCH

OWNER/GENERAL MANAGER OF OPERATIONS 10/2016 to 08/01/2022 Ridhika Investments LLC, Macon, GA

● Managed day-to-day business operations.

● Consulted with customers to assess needs and propose optimal solutions.

● Trained and motivated employees to perform daily business functions.

● Reconciled daily sales, returns and financial reports in QuickBooks.

● Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.

GENERAL MANGER / HEAD OF SALES AND OPERATIONS 06/2013 to 09/2016 Super 8 By Wyndham, Tallahassee, FL

● Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.

● Trained 3 new sales representatives on sales strategies and processes to reduce process gaps.

● Implemented systems and procedures to increase sales.

● Increased profit margins by effectively controlling budget and overhead and optimizing product turns

GENERAL MANAGER 03/2008 to 03/2013

Microtel Inn And Suites, Tifton, GA

• Drove growth in sales by 20%-25% year over year, till it reached 1.2 million from $500k.

● Developed and maintained relationships with customers and suppliers through account development.

● Implemented operational strategies and effectively built customer and employee loyalty.

● Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

● Designed modern employee recognition program which boosted productivity and improved morale.

FRONT DESK RECEPTIONIST 05/2007 to 03/2008

Travelodge Inn And Suites, Fremont, OH

● Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

● Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

● Resolved customer issues quickly and notified supervisor immediately when problems escalated.

● Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

● Collected room deposits, fees and payments.

EDUCATION

&

CERTIFICAT

ION

The University of Findlay, Findlay, OH

MBA, Management And Marketing, 03/2009

Sambalpur University, India

Bachelor of Science, Computer Application, 08/2005 Delhi University, New Delhi, India

BBA, Accounting And Commerce, 03/2004

MAAP School, New Delhi, India

High School Diploma, 03/2001

SIE (FINRA) passed on 08/26/2022

LANGUAGES English

Full Professional

Punjabi

Professional Working

Hindi

Native or Bilingual

Spanish

Limited Working

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