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Customer Service Front Desk

Location:
Argyle, TX
Salary:
19$
Posted:
August 12, 2023

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Resume:

HINA KANWAL AYUB

Address: **** ******** ***** *******, *** code 76226

Gender: Female

Contact: +1-469-***-****

email: adyvqa@r.postjobfree.com

PROFESSIONAL SUMMARY

To join a trusted and best practice organization, where my capabilities, 3+ years of teaching experience and can be optimally utilized, while growing in an intellectual environment. I have varied experience in different schools such as Roots school,Apples the Grooming School, Quest Center, and Kids and Moms preschool and daycare center and have also worked in the NGO Sector.

I believe I am an observant Montessori teacher with an excellent knowledge of multicultural education and childhood development.

EXPERIENCE

PRIMOSE SCHOOL HIGHLAND VILLAGE

DESIGNATION: LEAD EARLY PRESCHOOL TEACHER

RESPONSIBILITIES:

● Prepared class room and material according to Montessori Pedagogy and needs of children

● Monitored and tracked children’s progress on daily, weekly basis and monthly basis

● To follow the policies and related procedures set out by the nursery

● Collaborate in the preparation of class room documentations.

● Manage conferences and workshops, monitor teachers and classrooms, review new curriculum and also assess teacher performance.

● Planned art activities, music and many different types of activity

● Help students explore the world around them while helping students learn classroom procedures & discipline

● Give one-on-one attention to children while maintaining overall focus on the entire group

● Use classroom observations to create written assessments of student performance

● Nurture a supportive learning environment to foster individual creativity learning and development

● Worked with interdisciplinary team members to evaluate children's progress and recommend appropriate learning plans

THE LEARNING EXPERIENCE

DESIGNATION: INFANT TEACHER

RESPONSIBILITIES:

● Taught students from diverse cultural and social skills.

● Met with parents and to communicate effectively and provide services to the parents in a good and professional environment.

● Also worked on yearly schedules and curriculum and yearly planner and lesson plans

● Increase knowledge of the Montessori field by attending staff developmental training and using online developmental videos

● Developed ability to analyze the material and problem-solving attitude.

● Arranged workshops and participated in the workshops, shared ideas with parents and staff.

● Ability to handle stress and to provide a safe atmosphere to the children and to motivate the children for the better learning.

KIDS & MOMS PRESCHOOL AND DAYCARE CENTER:

Designation: Customer service Coordinator

Responsibilities:

● Participate in selection and training of faculty.

● Develop and utilize effective filing and retrieval systems and maintain office supplies by placing orders and evaluating new products.

● Manage front office reception area by arranging and organizing desks and visitor lobby Keep front desk clean, tidy and supplied with all the necessary supplies.

● Greet, communicate with and welcome guests.

● Answer all the customers' questions and address their complaints.

● Answer all incoming calls, redirect them when needed.

● Receive letters, packages and send them to appropriate destinations.

● Prepare and manage outgoing mail.

● Check, sort and forward emails.

● Keep the front desk clean, tidy and supplied with all the necessary supplies.

● Greet, communicate with and welcome guests.

● Make supply orders when needed.

● Monitor and update records and files.

Qualities

● Hands-on experience with office machines (for example fax, printer etc.)

● In-depth knowledge of office management and bookkeeping

● Excellent knowledge of MS Office (especially Excel and Word)

● Sense of ownership and pride in your performance and its impact on company’s success

● Critical thinker and problem-solving skills

● Team player

● Good time-management skills

● Great interpersonal and communication skills

INTEGRATED HEALTH SERVICES (NGO) ISLAMABAD

DESIGNATION: ASSISTANT HR MANAGER

RESPONSIBILITIES:

● Handle all new hire/employee paperwork by coordinating with the Admin/HR Manager

● Assisting the Admin/HR Manager in the recruitment process by record keeping of applicants, scheduling security access requests etc.

● Sending security access for routine vendors

● Liaison with the Health Insurance Company in sending addition/deletion and claims maintenance of employees, record of staff leaves

● Conducting exit interviews, preparing experience letters

● Helping the Human Resource Manager formulate policies and assisting him to implement them

● Managing employee data & conducting trainings and workshops where necessary SKILLS:

● Ability to handle multiple tasks assigned simultaneously.

● Ability to work with confidential information in a professional manner

● Excellent communication (both written and verbal) and interpersonal skills

● HR Management and managing employee data

● MS OFFICE

● Punctual Passionate

● Good at presenting to audiences of varied levels in the company

● Responsible and committed, organized and proactive

● Familiar with the development and psychology of child

● Well versed with innovation and development processes

● Skilled organizer

● Capable and seasoned in interacting with parents and clients professionally Crevo Management Consulting

Designation: Assistant Manager Coordinator

RESPONSIBILITIES:

● Develop good customer relationships.

● Schedule and coordinate meetings.

● Conduct employee performance reviews.

● Perform all related duties as requested.

● Email and phone correspondence. liaise between managers, customers, and employees.

● Provide direction to staff.

● Help create and foster a respectful and inclusive team environment. SKILLS:

● Excellent time management.

● Strong attention to detail and able to multitask.

● Excellent verbal communication and ability to convey important information clearly and effectively.

● Quick decision-making and problem-solving abilities.

● Confident, proactive and willing to take on workplace challenges. LANGUAGE SKILLS: ENGLISH, URDU, BENGALI

EDUCATION: M.B. A (HR)

HOBBIES: Reading books and articles, watching news, discussion on political matters.

CALIBER SOFT TEXAS

customer service: 2 years

Designation: Assist with customers

RESPONSIBILITIES:

● Develop good customer relationships.

● Schedule and coordinate meetings.

● Conduct employee performance reviews.

● Perform all related duties as requested.

● Email and phone correspondence. liaise between managers, customers, and employees.

● Provide direction to staff.

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