MOHAMMAD ZUBAIR

Tel: 91-901*******

Email: adyvpa@r.postjobfree.com

New Delhi, India

CAREER OBJECTIVE

Seeking a position as Sales & Marketing Manager with a reputed organisation where my education & experience will have valuable contribution.

PROFILE

Have 7+ year experience as sales and Marketing Executive & Customer Service Officer with reputed companies in India & UAE.

Experienced in processing enquiries from the customers face to face.

Top performer with a strong background in building new territories and using creative sales & marketing approaches.

Demonstrated ability to create client loyalty beyond sales relationship.

Entrepreneurial thinker who works well independently or a part of a team.

Dynamic personality proactive thinker, with strong decision- making, crises management, client convincing, problem solving, inter personal, leadership and communication skills. PROFESSIONAL EXPERIENCE

Relationship manager- Apex overseas group - India(20 June 2020 to Till date)

Build and improve relationships with customers, key suppliers and partners.

Review company practices to ensure clients get maximum satisfaction from their purchases.

Identify potential opportunities and inform the sales team to follow up.

Educate and inform clients about the company’s products, services and special offers.

Attend to client complaints and resolve issues promptly.

Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.

Work with internal departments to ensure company meets clients’ expectations.

Oversee customer relationship management system. Modern Trade Experience: Carrefour hypermarket, Spinneys, hyper panda market and Union cooperative society, Choitrams and Lulu

Key Account Executive- Aramtec (1 Nov 2016 to 20 Jan 2020)

Maintain client relations to build excellent reputation for service and produce repeat business.

Responsible for achievement of the sales target as per the budget.

Preparing volume forecasts and plans.

Responsible for ensuring collection from customers. 1

Conduct intensive and structured prospecting of new clients to identify and develop new accounts.

Developing productive long term relationships with customers.

Creating long term strategies with the clients.

Responsible for proper listing of new product.

Responsible for proper product visibility in order to maximise sales. Key Account Executive- Fresh Express LLC (Jan2012 to September 2016)

Recommend main lifestyles and SKU’s through presentations before clients.

Responsible for managing key account customers and all channel management and development activities.

Maintain client relations to build excellent reputation for service and produce repeat business.

Interact regularly with top ten accounts related to weekly selling, deliveries and stock availability.

Work with internal partners to implement sales, merchandising and promotional strategies to accomplish business goals and achieve sales targets.

Manage merchandisers, analysis sales data and gather market intelligence etc. Sales officer- Abu Dhabi Islamic Bank(May 2011 to Dec 2011) Customer Service Officer - HDFC BANK (May 2009 to March 2011) PROFESSIONAL QUALIFICATION

Post Graduate Diploma in Marketing) - WLC College India, New Delhi, India(2009)

Bachelor of Science (B.Sc) - Wilsonia Degree College, Moradabad, India(2007) PERSONAL DETAILS

Nationality : Indian

Date of Birth : 01/05/85

Marital Status : Single

Languages Known : English, Hindi, Urdu

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